Recent Posts

Tips for a Mold-free Restaurant

7/24/2018 (Permalink)

Commercial Tips for a Mold-free Restaurant When you do have mold growth, you can count on professional remediation specialists.

Mold spores are abundant in our environment, but problems develop when they get inside your building and find damp places to grow and reproduce. Sometimes you smell mold before you see it, as the release of mycotoxins from the digestive process is what makes that familiar musty smell. The constant cooking and washing in a restaurant increases opportunity for mold growth, but you can take steps to reduce your risk through inspect, maintenance and cleanliness. Really, there are two main categories to manage for mold risk in your restaurant: food and building.

Protect Food

Since mold spores are all around the environment, it's important to take additional precautions to protect food from mold growth. Here are a few things you can do to keep the food safe in your restaurant in Dunwoody, GA.

1. Buy quality food and check it for signs of mold
2. Use plastic wrap to cover any food that is out for prep or serving
3. Refrigerate unused foods quickly into clean containers and cover tightly
4. Mold can grow in the refrigerator so use leftovers in 3-4 days before mold has a chance to grow

Maintain the Building

A restaurant presents additional moisture problems because of the kitchen environment. Kitchen space is packed tight with equipment and ventilation is often challenging resulting in high humidity. It's important to check frequently for problems and maintain equipment. Here are some places to pay attention to and to keep clean.

1. Use ventilation systems as well as heating and air conditioning systems to keep humidity levels under 40%
2. Maintain ventilation hoods and duct work for cleanliness and proper function
3. Keep all rags and sponges clean and dry, if anything smells musty throw it out
4. Regularly clean the refrigerator, including rubber casings, with a baking soda solution (1 tablespoon per quart of water)
5. Check for leaks and water damage around plumbing

When you do have mold growth, you can count on professional remediation specialists who cleanup mold using special equipment and methods that contain the area and preventing further spread of spores in your restaurant. For more information, visit

Understanding the Residential Fire Cleanup Process

7/24/2018 (Permalink)

Fire Damage Understanding the Residential Fire Cleanup Process Dealing with the aftermath of a fire and resulting smoke damage is bound to be a stressful time for anyone, including residents of Dunwoody, GA.

If you’ve experienced a residential fire in Dunwoody, GA, hiring a cleanup and restoration specialist will be one of the first steps on the road back to normalcy. The services required can vary based on the severity of the destruction and amount of smoke damage, but the process will generally involve the following steps:

1) Assessment and inspection: Your chosen restoration company will arrive on site to determine the extent of the fire. This process is critical not only for visible damage to the home, but also for things you may not see such as soot damage.

2) Limiting exposure to the elements: If walls, roofs or windows have been destroyed, your home could be subjected to further damage. Therefore, covering up any exposed areas with boards or tarps will be a very important early step in the procedure.

3) Water mitigation: If water damage has occurred as a result of the extinguishing process, those areas will need to be dried as soon as possible to help reduce the risk of additional harm. Restoration specialists utilize air movers, vacuums and dehumidifiers to expedite this process.

4) Smoke and soot removal: Restoration companies utilize specialized equipment that can remove traces of soot from surfaces and eliminate signs of smoke damage.

5) Cleanup: The final step before rebuilding, the cleaning process is crucial for any belongings or structural elements damaged by the fire. Smoke cleaning ensures that odors are removed from the home.

6) Repair structural damage: The final step is the actual construction phase. The extent of the rebuild will depend on the severity of the fire and can include things like new carpet, replacing drywall, installing windows, patching/repairing roofs, etc. If entire rooms or areas of the home have been destroyed, they will be rebuilt.

Dealing with the aftermath of a fire and resulting smoke damage is bound to be a stressful time for anyone, including residents of Dunwoody, GA. Thankfully, there are trained professionals available to help you restore your home to its pre-fire condition. For more information, visit

Stay Safe During the Next Flood and Avoid Getting Behind the Wheel

7/24/2018 (Permalink)

Storm Damage Stay Safe During the Next Flood and Avoid Getting Behind the Wheel If you have thought about driving along a flooded street, don't.

If you've never been in a flood yourself but have watched the news footage of such an event, then you likely assume that driving along a flooded street is no big deal. After all, thousands of people seem to do it every year and make it out alive. The news may show hordes of people trying to wade through floods in their vehicles, but what they don't show is what happens to those vehicles once the cameras stop rolling.

Driving through flooded roads is dangerous. Here are just few reasons that you should refrain from travelling during a flood:

• Vehicles begin to float in just 30 centimeters of water, which means that if you're out on the streets during a flood, you risk losing control of your vehicle.
• If the roads are only partly flooded, meaning your tires still touch the pavement, you risk hydroplaning.
• Oftentimes, flooding hides sinkholes, debris and other hazards.
• If you drive at regular speed into just 15 centimeters of water, you will experience the same impact as a mild car accident.
• Water is bad for your car's electrical system.

It is never a good idea to drive through a flooded street, not even in an emergency. If there is an emergency and you cannot leave your home, call 911 and a trained professional will come to your aid (in a durable vehicle, of course).

There are dozens of articles out there that offer "travel tips" for driving through flooded roads. Do not heed their advice. The only safe way to deal with flooding is to stay on high ground and off the roads. If you need help, phone it in. A Dunwoody, GA, flood damage remediation team can come to your rescue as soon as it is safely able.

If you have thought about driving along a flooded street, don't. Doing so could put you and your loved ones in unnecessary danger. If you need help, call for it and someone will come to you. For more information, visit

Kitchen Fires in Dunwoody Can Be Damaging

6/25/2018 (Permalink)

Fire Damage Kitchen Fires in Dunwoody Can Be Damaging Unattended Gas Range Can Lead to Fire Damage in a Dunwoody Kitchen

SERVPRO Professionals Restore Your Fire Damaged Property.

A small fire wreaks havoc on your kitchen and the surrounding areas. Luckily it was small, and no one was hurt, but you still need quite a bit of repair, you are more shook up than anything else.

When the unexpected strikes your Dunwoody property, quality fire damage restoration is closer than you may think. We are locally owned and operated, with several years of experience in helping families just like yours recover from disaster. We work hard to make instances of critical stress disappear, "Like it never even happened," and get things back to normal in a quick, efficient way that fits your unique situation.

The staff at SERVPRO begins your recovery process by using the information you provide during your initial call to determine the proper amount of personnel and equipment necessary to tackle the event happening in your home. Our staff is trained to make the entire process as stress-free as possible. We help you adjust to your current situation, providing relocation assistance if needed, and even assist with filling out any paperwork required for your insurance claim.

Our SERVPRO team responds quickly, arriving within four hours of your initial call and begins your restoration immediately. We play close attention to any possible hazards before entering your property, shutting down the electricity and gas if necessary, while also checking for any possible slip & trip hazards caused by damaged flooring or ceilings sagging from water exposure.

The on-site manager assigned to your property provides you with a full inspection to assess all damage and makes recommendations as needed. We fully explain each of the services that are available to you and keep you informed throughout the entire process. Making sure that you know what we are going to do before we do it and answering any questions you have come up during the process.

SERVPRO technicians provide you with board-up and roof tarp services if necessary to protect the inside of your home from outdoor weather. Our services also include access to various water extraction equipment, such as wet-dry vacuums, hand-held and truck mounted water extractors, depending on the volume of water that exists on your property.

Our technicians combine the latest drying and cleaning techniques to the affected areas, including any furniture or personal belongings affected by the fire or firefighting efforts. Using many different cleaning methods to address smoke and soot removal on a variety of surfaces, while using the proper deodorization techniques to remove any odors that develop during the fire.

Contact SERVPRO of NW DeKalb - Dunwoody - Brookhaven for all of your fire, water, mold, or storm damage requirements today. (770) 396-3883

What To Do After a Pipe Breaks

6/22/2018 (Permalink)

Water Damage  What To Do After a Pipe Breaks Once you’ve managed the immediate dangers of bursting pipes, let an expert handle the cleanup.

When temperatures drop in Dunwoody, GA, water inside your pipes can freeze. As water freezes, it begins to expand and that expansion can cause your pipes to burst. Bursting pipes can do an incredible amount of damage in a short amount of time. While it’s natural to panic when water is gushing into your home, staying calm and acting fast can minimize the water damage. Follow this guide to deal with a broken pipe.

1. Turn off Your Water

Turn your water off at the main valve. This stops water from flowing into your house. The quicker you accomplish this, the less damage you’ll have.

2. Turn off Your Electricity and Gas If Necessary

If the water comes into contact with any electrical outlets or exposed wires, it can cause an electrical current to flow through the water. This presents a lethal hazard to anyone who comes into contact with the water. In these cases, it’s important to shut off the electricity. Likewise, if water comes into contact with any gas appliances you should call your gas company and tell them to shut off your gas.

3. Contact a Plumber

Call your plumber and let them know the situation. They’ll need to come to your home and fix the broken pipe.

4. Call a Water Damage Mitigation Specialist

If a lot of water was released by your bursting pipes, contact a water damage mitigation specialist in Dunwoody, GA, to handle the cleanup. They can extract the water and dry out the affected area quickly and efficiently. If water is left standing or materials aren’t dried out completely it can result in secondary damage and mold growth. The water evaporates, causing high humidity inside your home. This moisture in the air then condenses on ceilings and walls, causing water damage far from the original source. These damp materials are then a perfect breeding ground for mold.

Once you’ve managed the immediate dangers of bursting pipes, let an expert handle the cleanup. They’ll make sure your house is clean and dry as quickly as possible so you don’t have to worry about secondary damage to your home. For more information, visit

Surprising Types of Category 2 Dirty Water

6/20/2018 (Permalink)

Commercial Surprising Types of Category 2 Dirty Water A common misconception about floodwater is that these categories are stable.

If you've ever had a flooded site in Dunwoody, GA, that involved water pipe repair, then you might be familiar with the different types of water damage, commonly referred to by category descriptions. However, there is always something to discover about this categorization system. For example, category 2 water damage contains some types of wastewater that might surprise you. For quick reference, here are the three major categories of floodwater:
• Category one: clean water, such as from a broken pipe in the supply line
• Category two: water that is contaminated but not immediately dangerous
• Category three: wastewater posing a grave threat to health

The Trouble with Food

One of the most common types of businesses to suffer from category 2 water damage is food service. Restaurants, catering businesses or similar establishments should pursue water pipe repair as soon as possible. Even cleaning products, such as concentrated dish sanitizer or soap for mopping the floor, have the potential to contaminate floodwater so that it is unsafe for prolonged human exposure. Furthermore, many foodstuffs, including the relatively innocuous staples milk, sugar and flour, provide a perfect opportunity for microorganisms to flourish when they are added to flood water.

Shifting Categories

A common misconception about floodwater is that these categories are stable. This is far from the truth. Categories can easily increase with time or other factors. For example, category 1 clean water that seeps down through a building automatically becomes category 2, as it is contaminated with building materials. Clean water that is left sitting also becomes category 2 damage once it starts to grow harmful microorganisms.

These categories provide important safety guidelines, and they also determine the amount of investment you will have to make in your cleanup process before your business becomes as good as new. Try to estimate your water category level before you call the professionals. However, make sure not to wait too long: delaying water pipe repair could allow your category level to increase and cause your costs to skyrocket. For more information, visit

Commercial Roof Maintenance Can Save You Money

6/14/2018 (Permalink)

Storm Damage Commercial Roof Maintenance Can Save You Money To avoid roof-related issues, consider regular preventative maintenance.

A commercial roof can protect the building that supports it from rain and snow in Dunwoody, GA, but the covering can be much more than a giant structural umbrella. The roof can be the building’s first line of protection from fire, hail, wind, and extreme heat. Battered by elements every day for many years, the rooftop can begin to deteriorate and decay. To prevent a roof leak and protect the contents inside the building, it can be important to establish a routine maintenance program.

Routine Inspection

Although torrential rains and gale wind storms are probably not pummeling your commercial roof every day, the roofing fabric can be exposed to extreme weather conditions such as heat, hail, and snow. To limit the risk of damage to your building, consider a regular operational plan to help prolong the roofing material’s useful life. The program may include:

• Inspections
• Repairs
• Maintenance

Inside the Building

Some of the first signs of roofing problems can often be seen from within the building. This includes ceiling stains, mold, and roof leak puddles. At the first sign of stains or puddles, consider contacting a commercial water restoration specialty team to help assess the situation and prevent further damage to the building and its contents.

Outside the Building

An inspection of the rooftop can also show signs of leakage such as rusty spots, bubbles under roofing materials, or damaged flashing. Inspecting joints, seams, and gutters can also help detect early signs of possible material breakdown that could increase the potential for leaks and wind damage. This can include tears, cracks, and worn areas.

Additional Areas

Fireplace chimneys, lightning protection links, and sky lights can all be potential leak problem areas. Gutters can also be a potential cause of flooding when they become clogged and overflow.

To avoid roof-related issues, consider regular preventative maintenance. With proper care, you can prolong the life of your roof by repairing it long before it needs replacement. Don’t let a roof leak sidetrack your tenants or close your building. A little maintenance can often result in a great deal of savings. For more information, visit

Clogged Gutters Cause Water Damage During DeKalb Storms

5/31/2018 (Permalink)

Water Damage Clogged Gutters Cause Water Damage During DeKalb Storms Call SERVPRO When Water Causes Damage to Your DeKalb Home

When Your Property Is Damaged by Rainwater--Call SERVPRO

Busy homeowners do not always have the time to clear and maintain downspouts and gutters, increasing the risk of water damage to their dwellings when heavy rains fall. Gutters that are filled with leaves, branch bits, and other debris allow water to pool next to your roof, wicking under shingles and through fascia to enter your home. The first sign you may have of a severely clogged gutter is a bulging wall near the place where the gutter is pushing water into your house. Sometimes a musty odor develops as this dirty water makes its way into your home, containing a rich mixture of decaying organic material that feeds the mold spores that are almost always floating on air currents inside and out. SERVPRO technicians can isolate the source of moisture that is causing water damage, and then we can develop a plan to help restore the area of ceiling and wall that risks deterioration.

Gutters also have an important job in diverting rainwater and preventing water damage to your DeKalb foundation. Water that overflows from the clogged gutters falls next to your home, pooling up. Repeated pressure from the ponding water causes foundations to crack, permitting water to stream into your lower level. The saturated earth around your house allows water to seep in as well. Water that gets into you house around the foundation can flood your bottom level, damaging your furnace or boiler, water heater, and other appliances such as deep freezes or washer/dryers that are located on the lowest level of your home. Our crews can remove standing water with pumps or wet vacuums and can evaluate whether your appliance is safe to use once the majority of the water is gone.
SERVPRO technicians do not stop when the visible water is removed. Restoration of walls and flooring requires the use of air movers, dehumidifiers, and, sometimes, heat to bring the moisture content to the level of similar materials in unaffected areas of your home. We do not guess at these levels but are trained to measure them throughout the drying process. Once the flooring and walls have reduced their moisture content to the appropriate drying goal, our staff can continue the restoration process. Obvious bulges and warped areas may be sanded, or portions replaced if the damage is too severe. Throughout the restoration of interiors damaged because of clogged gutters, we can advise homeowners on how to clear the gutters and downspouts to prevent future damage.
Contact SERVPRO of NW DeKalb / Dunwoody / Brookhaven when clogged gutters cause water damage inside your home. Our staff can be reached anytime of the day or night at (770) 396-3883.

Can Electronics Be Cleaned Up After a Fire?

5/21/2018 (Permalink)

Commercial Can Electronics Be Cleaned Up After a Fire? An electrical fire can do a lot of damage to your commercial building.

Can Electronics Be Cleaned Up After a Fire?

As you try to pick your business back up after a commercial fire near Dunwoody, GA, you have a lot to think about. You need to find a trusted fire restoration company that can help you through the entire process. This team knows how to clean damage walls, furnishings and even electronics. An electrical fire can cause a lot of damage to computers and other electronic devices, but sometimes this equipment can be salvaged after the flames are gone. With the proper steps, some electronics can become as good as new.

• Avoid Power: While you may be tempted to turn on a computer to see if it works, the truth is this can cause more harm than good. If smoke clings to the metal surfaces in your device, you can start a terrible corrosion by adding power to the mix. Leave any electrical devices turned off.
• Get Them Cleaned: Remember that smoke residue? That has to be removed from every inch of the device. For this reason, a computer cleanup can take a while. The professionals will go over every inch of the hardware to ensure the potentially dangerous residues are gone.
• Have an Inspection: After the initial cleaning, you may want to have the electronics inspected one last time before adding power. This final inspection can look over the computer for more signs of fire or smoke damage. An electrical fire can cause unexpected smoke residue buildup on internal parts of the computer, so a second inspection is a good idea.

Many businesses rely on computers and other electronics to get business done. Restoration professionals may be able to help you restore computers, television sets, DVD players, cash registers, security systems and other electronics key to your day-to-day activities.

An electrical fire can do a lot of damage to your commercial building. Restoring your belongings after the disaster can help you get back on your feet. For more information, visit 

5 Types of Mold Found in Homes

5/14/2018 (Permalink)

Mold Remediation 5 Types of Mold Found in Homes No type of mold growth is desirable.

5 Types of Mold Found in Homes

Mold comes in many forms, textures and colors. Your home in Dunwoody, GA, is susceptible to mold growth when there is excess moisture in the air or on surfaces. Many types of mold can be found in homes, and every type of mold is attracted to wet areas. When mold begins to grow, you must have the problem remedied by professionals.

Types of Mold

Almost any type of mold can set up shop in your home if it finds its way in. Some types, however, are more common in homes than others:

• Alternaria – often brought in on clothing, hair or pets from outside
• Aspergillus – found in air ducts or air conditioning systems
• Cladosporium – attracted to items teeming with organic matter such as plants, mattresses or clothing
• Penicillium – found on decaying vegetation and causes food to spoil
• Stachybotrys – found in areas with water damage, such as floorboards or walls

Ways To Stop Mold

Of course, the best solution for mold growth is to prevent it from happening in the first place. If you experience high humidity in your home, consider purchasing a dehumidifier. Have leaks repaired quickly so that they don’t cause water damage that attracts spores from the air. Make sure your bathroom, kitchen and laundry room are well ventilated.

Any time you do have mold growing in your home, however, you need to call mold remediation specialists. These certified professionals are trained not only to combat mold but also to resolve the problem that allowed it to flourish. They know how to contain the mold so that it doesn’t spread any further, and they have the appropriate equipment to remediate and restore moldy areas.

No type of mold growth is desirable. Some types may require different remedies than others. The only way to make sure your mold problem is resolved efficiently and thoroughly is to hire experienced professionals who know what they are doing. For more information, visit