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SERVPRO - North Atlanta Fire Damage

5/8/2017 (Permalink)

Fire Damage  SERVPRO - North Atlanta Fire Damage Don't let fire damage take over your residential property. Trust SERVPRO to get it back to preloss condition!

Need Fire Damage Services for Your North Atlanta Home? SERVPRO Can Help.


Most restoration costs do not come from demolition and replacement of property destroyed by heat and flames. It is the smoke and soot residues that cause hundreds, even thousands of dollars in damages.


Restoring a North Atlanta home with fire damage requires a professional company that specializes in cleaning up the effects and returning your home and property to its preloss condition.


SERVPRO has developed a set of principles and key cleaning elements to help restore almost any home.


Principles of Cleaning:


Locate smoke residues with a thorough inspection. Our inspectors find the source of the fire to determine exactly how far smoke has moved throughout a home.


Identify the type of residues. Identification provides the needed information to select a cleaning method which removes the residue.


Identify the type of surface. To remove the residue without harming the surface of the affected item, restoration team members need to know the composition of the surface. Certain chemical cleaners are not compatible with porous surfaces such as upholstery or plastic.


Capture and remove residues. Smoke residues quickly bond with surfaces. Response team members use the most efficient dry or wet cleaning elements to loosen residues and make them easier to remove.


Dispose of residues. We safely dispose of all residues according to state and federal regulations.


Elements of Cleaning:


Temperature. Depending on the surface of an affected item, technicians may raise the temperature of a cleaning solution to speed up the process.


Agitation. If the residue is set deep in a surface such as rock or marble, technicians use air or water pressure to loosen residue from the surface. For other surfaces, they use brushes to dislodge the residue. Both methods allow cleaning agents to penetrate deeper into the residue and clean the surface underneath.


Chemical action. Restoration personnel selects chemical cleaners depending on which action they want. Our extensive inventory removes smoke residue by dissolving it, changing its pH number, oxidizing it or even digesting it.


Time. This element refers to the amount of time need for each type of chemical agent to be effective as well as the labor time required to complete each restoration task.


Locally Owned Company with National Resources


By combining these principles and elements, SERVPRO of NW DeKalb / Dunwoody / Brookhaven works to put your home back to its preloss state as quickly and safely as we can. If you need our help, call us today at (770) 396-3883.

SERVPRO Helps Dry Kitchen Walls After Flood Damage To Your Chamblee Home

4/19/2017 (Permalink)

Storm Damage SERVPRO Helps Dry Kitchen Walls After Flood Damage To Your Chamblee Home Chamblee Flooding Calls Upon SERVPRO for Cleanup and Water Removal

After Flooding, Swift Water Removal and Drying Are Critical

Flood damage happens much more easily than many homeowners realize. A burst water main, a flooded river or, or even a leaking appliance all lead to flood damage. If this happens in your kitchen, there are many concerns about the drying process, and certainly one of them is drying the walls.

It is important that flood damage in the kitchen of your Chamblee home is remedied quickly. If it is not there is a risk of further structural damage and mold setting in. It is also important to restore your home quickly so that your life can return to normal. SERVPRO emphasizes speed and effectiveness. That is why We're Faster To Any Size Disaster.
 
Walls need special attention and drying protocols. The walls themselves and the cavities inside them may become saturated with water and require thorough drying. There is also the question of wall coverings. Wallpaper usually needs to be thrown away, but thankfully the walls themselves can be dried out.
 
Our IICRC-certified technicians begin by thoroughly assessing the situation. We use specialist equipment to test for moisture levels, such as Teflon coated moisture probes which can be inserted deep into wall cavities for an accurate assessment.
 
The key to drying out walls is removing baseboards, molding, and insulation to allow better air circulation. We take away baseboards and molding with the utmost care and replace them when drying is complete.
 
Now the wall is prepared for the drying process. SERVPRO uses a range of air movers, fans, and dehumidifiers to dry out your kitchen. A refrigerant dehumidifier is a key piece of equipment. Damp air first crosses a cold evaporator coil which causes moisture in the air to condense and drip into a collection tray. Air then crosses a hot coil which exhausts warm air back into the room and thus lowers the humidity.
 
Our experts come equipped with both refrigerant and LGR dehumidifiers. LGR stands for low-grade refrigerant. They can reduce the humidity even further than standard refrigerant dehumidifiers for an even more efficient finish.
 
We also use desiccant dehumidifiers to dry out wall structures. Damp air is drawn in and then passed through silica gel which captures water from the air and blows out warmer, dryer air.
 
Our experts also make use of air movers and fans, which work alongside the dehumidifiers for faster drying.
 
If you are concerned about flood damage to your kitchen, do not wait. Call SERVPRO of NW DeKalb / Dunwoody / Brookhaven at (770) 396-3883 today.

Repair and Reconstruction in Dunwoody

4/6/2017 (Permalink)

Storm Damage Repair and Reconstruction in Dunwoody Roof repair after damage may be necessary to prevent water from getting into your house.

Recovery After Storm Damage Can Come With Improvements


Area homes suffer various levels of damage regardless if it comes from a fire or a severe storm and Georgia has seen a lot of both this last year. Roofs, in particular, are vulnerable since they bear the brunt of a thunderstorm or tornado. The heat from a structure fire quickly melts certain types of shingles and damages entire sections within minutes.

Reconstruction on a Dunwoody home can be expensive no matter which disaster has touched your life. Trained SERVPRO technicians handle simple jobs like replacing asphalt or wood shingles and more complicated tasks such as stripping and rolling out new rubberized roof sections. Our team members also remove storm damaged panels and repair or augment roof supports in the attic and ceilings.

Renovating and replacing does not mean we have to make it exactly as before the damage. It may seem strange, but this is the perfect opportunity to upgrade the siding, drains, and rain gutters on your home. If it adds to the value of the structure, many insurance companies will pay for at least part of the improvements. As long as your agent agrees to your changes and they do not compromise the integrity of the house, we can redesign windows and door framing. It is even possible to add new windows as we reframe the walls. The list also includes construction of disabled access points such as ADA approved wheelchair ramps.

Once we complete construction, our technicians paint your home with whatever color you tell us to use. We do recommend that you contact your Homeowner Association HOA (if you have one) to make certain you do not violate any rules and then have to repaint every surface again. Insurance companies do not cover those types of mistakes, and a full, outside paint can be very expensive depending on what you choose.

Repairing your home after a disaster is going to be a complicated and costly process. SERVPRO of NW DeKalb / Dunwoody / Brookhaven works with you and your insurance company to return you to your home as quickly as we can. Our goal is a professional finish that everyone involved is satisfied with regarding both result and cost. Call us today at (770) 396-3883 to get started.

Prepare Your Dunwoody Home For Water Damage, Plan Ahead Today

3/24/2017 (Permalink)

Water Damage Prepare Your Dunwoody Home For Water Damage, Plan Ahead Today Every home is susceptible to some form of water damage.

Plan Ahead For Water Damage


There are quite a few people that make the mistake of waiting until something happens in their home before making a clear, concise decision about how to deal with water damage in their home. Damages after the fact may leave you with no other choice but to rebuild.

Take a few moments to contact the insurance company providing the water damage coverage on your Dunwoody home. Decide which coverage is best for you while attempting to cover any situation that may happen in your local area. It does not hurt to look ahead and plan for the worst possible situation; it may even be the better course of action. Who knows, you could even benefit from having a relationship with your local restoration company before needing their services. At the very least, having a plan in place with a company like SERVPRO gives you an opportunity to gain some improvements and advanced support during an emergency, or improve your chances of recovering from a disaster, each of which help you as a homeowner.

Every home is susceptible to some form of water damage. It could be weather related, local flooding, leaky pipes, broken appliances, improperly graded yards, poor drainage, damaged roof gutters and more. Why wait until these issues cause major damage before doing something about them? Keep in mind that the majority of the situations that SERVPRO technicians respond to concerning water damage in a home involve small maintenance issues turning into something severe. We deal with broken appliances flooding different portions of a home far more than we do natural disasters or storm issues.

Take advantage of preventive measures that fit your unique situation. Obviously, every homeowner should have their drainage systems and yard grading checked for severe issues. If you put it off, you are just asking for trouble. Have a company you trust check for problems and install additional drains, backflow valves, or sump pumps in areas where you need the help.

Your locally owned and operated SERVPRO can assist with these services and help you prepare your home for a variety of issues that plague your area. We live here too, so we understand what is necessary to take control and plan ahead. Contact SERVPRO of NW DeKalb / Dunwoody / Brookhaven for additional information on how we can help you prepare your home today (770) 396-3883.

How to Remediate Microbial Contamination Caused By Mold Damage in DeKalb Homes

3/20/2017 (Permalink)

Mold Remediation How to Remediate Microbial Contamination Caused By Mold Damage in DeKalb Homes Mold can be visible or hidden. Call SERVPRO to investigate and remediate.

SERVPRO's Three Steps to Combating Mold Damage


If evidence of mold and microbial contamination is present in a home, it is time to call the experts. The existence of mold is a serious thing because it spreads quickly and degrades structural materials. The tricky thing about it is that the spores are very tough to beat.

The first option is a direct and physical removal of the affected items. Alternatively, they can be rendered neutral, so that the spores are unable to spread further. It is not possible to tackle mold spores with regular household cleaners, so it is important to consult a company like SERVPRO. We have lots of experience dealing with mold damage in DeKalb homes.

Keep reading to find out how we remediate mold and prevent it from spreading throughout family homes in this region.

Step One: Inspect the Area

Successful repairs are not possible until the source of the water gets identified and eliminated. Mold thrives in moist conditions, so there is always an underlying problem with excess water somewhere in the house.

If a pipe has burst, for example, it needs fixing and the affected area needs a thorough drying. Concealed leaks are the hardest to deal with because they present access problems. In some cases, a small section of plasterboard requires removal, so that the technicians can place dehumidifiers and fans inside wall cavities.

Step Two: Cleaning with Biocides

The most efficient way to handle moldy materials is to lift them up and out of the house. We can do this in some cases. Often, smaller non-porous items get removed for external cleaning. Or, the SERVPRO team sets up a containment chamber, where cleaning is carried out.

The aim, in both situations, is to take the mold away from unaffected areas, so that they do not become contaminated with microbes. Similarly, HEPA vacuums are a common tool, because they transfer the spores to a contained receptacle.

However, physical interventions are not always possible. When walls, floors, and ceilings become compromised, biocides are used to neutralize the mold spores. We only resort to strong chemicals if there is no other option for restoration, as they require all residents to vacate the building for a set period.

Step Three: Post Remediation Tests

SERVPRO does not leave the site until the technicians are confident that the spread of the mold is no longer a danger. Affected walls and other surfaces may need to be sealed and repainted to cover stains. Our team is happy to handle this part of the process too. The last step is to test the moisture levels in the home and ensure that the current conditions do not allow for further growth.

At SERVPRO of NW DeKalb/Dunwoody/Brookhaven, mold is a serious business. We have spent years tackling the problem for residential customers, and our methods are highly effective. We can help you rescue your property from the grip of mold damage. Call us 24/7 at (770) 396-3883.

Water Removal and Restoration Services Available in Chamblee

3/13/2017 (Permalink)

Commercial Water Removal and Restoration Services Available in Chamblee Prevent water damage from inconveniencing your guests by calling SERVPRO to remediate.

SERVPRO Technicians Understand Commercial Water Damage


Your hotel receives visitors from all over the world, giving guests a second home while on the road for business or while visiting family and friends. When you have a water leak, events tend to get out of control and safety becomes an issue.
 
When facing this sort of incident on your property, you need the ability to maintain a healthy safe environment for the guests of your Chamblee hotel. Even if your commercial water removal involves gray or black water, a professional service can perform their services with limited interruptions.
 
SERVPRO technicians address any immediate hazards before beginning water removal and restoration work. Maintaining a safe environment for everyone involved is crucial, especially if customers may be at risk. Therefore, the first and last thing that our technicians think about while performing water removal or restoration work is safety.
 
We pay close attention to particular hazards caused by water exposure including saggy ceilings, warped floors, light fixtures containing water and other potential electrical hazards, while also searching for possible mold growth. Depending on the length of exposure, your property may need additional cleaning and reconstruction services performed to return things to normal.
 
SERVPRO technicians use GFCI protected sockets on all electrical equipment, wear personal protective equipment (PPE) such as gloves, boots, masks, and full-body suits when necessary to limit exposure and avoid transferring contamination to other areas. We also post the appropriate signs to warn guests about possible hazards that exist and maintain safety protocols throughout the entire process.
 
Time is essential when attempting to restore particular items. If caught early enough, water extraction equipment can be used to eliminate most of the problem. Both hand-held and truck mounted extractors make it possible for us to handle water removal from any size area. This can eliminate all of the water within your building, even pockets hidden within your walls.
 
SERVPRO has access to air movers and dehumidifiers that help speed up the overall drying process and aid in returning things to normal rather quickly. Using specific services, our technicians can save a variety of items exposed to water in your hotel including dressers, cabinets, beds and bedding, lamps or even televisions provided to your guests for comfort.
 
Contact SERVPRO of NW DeKalb - Dunwoody - Brookhaven today for additional information on how we can assist with your water removal in a quick and efficient way. (770) 396-3883

Signature Indicators of Mold Damage in Your Dekalb Home

2/23/2017 (Permalink)

Mold Remediation Signature Indicators of Mold Damage in Your Dekalb Home Mold in a Dekalb Property? Call SERVPRO for Remediation

Dekalb Restoration for Mold After a SERVPRO Inspection

Detecting mold can be one of the most challenging steps toward removing it from your home, as many of the worst mold infestations occur behind walls or below floors in inaccessible areas. However, mold thankfully has some important tells that can indicate its presence in the home. Although individually any of these observations may be unrelated to any possible mold growth in the building, they are still key indicators that may be strong warning signs both in tandem with each other or on their own. Without the advanced detection equipment used by SERVPRO inspectors, these signs are your best bet for finding mold growth.

Foul and Musty Odors
If an area of your home has suddenly been affected by unusual and strong odors, this may be a sign of mold damage in Dekalb. Some varieties of mold emit a strong, musty smell, but others may create other unpleasant odors. If the scent is stronger closer to a wall, floor, or ceiling, there may be a mold colony growing behind that surface. If the scent is strong enough, this may be reason enough to call SERVPRO and find out how serious the damage is.
 
Rotting Elsewhere in the Home
Although this may be harder to identify, quickness for food and materials to rot elsewhere in the home may be a sign of a large mold colony somewhere in the building. These colonies produce exceedingly high volumes of spores, which seek out surfaces to grow on and consume. If curtains, carpets, clothing, or even food is starting to decompose at an unusual rate, there may already be serious mold damage present.
 
Health Effects
Some individuals may respond negatively to mold spores in the air. Black mold has a slightly higher potential to cause health effects, but other types may also prove harmful for those with respiratory issues or weak immune systems. If you have experienced recent health effects in tandem with any other indicators, be sure to contact us, and we can inspect and find out if there may be a mold threat in the home.
 
SERVPRO of NW DeKalb / Dunwoody / Brookhaven is a local authority and resource for combatting mold damage. If you fear a mold infestation has taken root in your home, call us at (770) 396-3883.

After a Storm, SERVPRO Offers Both Restoration & Reconstruction Services For Your North Atlanta Home

2/7/2017 (Permalink)

Storm Damage After a Storm, SERVPRO Offers Both Restoration & Reconstruction Services For Your North Atlanta Home North Atlanta Storm Damage Gets Reconstruction from SERVPRO

SERVPRO Can Restore the Storm Damage and Rebuild Your Property or Business in North Atlanta

Quite a few homeowners are affected by emergency situations every year, many of which contact a professional restoration company that can offer a variety of services for fire, water, mold, and storm restoration, remediation, and cleaning. However, there are only a handful of these companies that also offer the reconstruction services that accompany these repairs.
 
When you discover that your North Atlanta property requires reconstruction services as a part of your repairs after being affected by an emergency situation or natural disaster, you should turn to a quality company with the resources and personnel available that are fully qualified to provide you with a complete range of both restoration and reconstruction services.
 
If you find that your property has received damages that cause unprotected portions of your home to become exposed to outside elements, our emergency board up services may be required to protect your number one investment. SERVPRO offers these services and a lot more. With access to a variety of technicians that have experience in handling structural stabilization, site security, demolition and debris removal services.
 
SERVPRO's expertise and understanding in providing the proper combination of restoration and reconstruction services allow for significant savings related to your repair and restoration costs while removing the necessity to deal with other companies to perform additional work once your restoration and cleaning services are complete.
 
SERVPRO technicians are qualified to perform full reconstruction tasks related to electrical, mechanical, plumbing and structural repairs that you face to return your property to a quality pre-damage condition. We are ready to provide you with all of the proper services to make this situation appear, "Like it never even happened." A not so fond memory that you would rather forget.
 
We provide our customers with a one-stop solution to the restoration and reconstruction and rebuild services that you need to get things back to normal, including assisting you with your claims process and relocation services if necessary. With 24-hour, seven days a week emergency services at your disposal, we can be available when you need us, day or night to provide a solution that works best for you.
 
Contact SERVPRO of NW DeKalb - Dunwoody - Brookhaven today for all of your restoration and reconstruction needs. We are here for you. (770) 396-3883

Clogged Gutters Cause Water Damage During DeKalb Storms

1/23/2017 (Permalink)

Water Damage Clogged Gutters Cause Water Damage During DeKalb Storms Call SERVPRO When Water Causes Damage to Your DeKalb Home

When Your Property Is Damaged by Rainwater--Call SERVPRO

Busy homeowners do not always have the time to clear and maintain downspouts and gutters, increasing the risk of water damage to their dwellings when heavy rains fall. Gutters that are filled with leaves, branch bits, and other debris allow water to pool next to your roof, wicking under shingles and through fascia to enter your home. The first sign you may have of a severely clogged gutter is a bulging wall near the place where the gutter is pushing water into your house. Sometimes a musty odor develops as this dirty water makes its way into your home, containing a rich mixture of decaying organic material that feeds the mold spores that are almost always floating on air currents inside and out. SERVPRO technicians can isolate the source of moisture that is causing water damage, and then we can develop a plan to help restore the area of ceiling and wall that risks deterioration.

Gutters also have an important job in diverting rainwater and preventing water damage to your DeKalb foundation. Water that overflows from the clogged gutters falls next to your home, pooling up. Repeated pressure from the ponding water causes foundations to crack, permitting water to stream into your lower level. The saturated earth around your house allows water to seep in as well. Water that gets into you house around the foundation can flood your bottom level, damaging your furnace or boiler, water heater, and other appliances such as deep freezes or washer/dryers that are located on the lowest level of your home. Our crews can remove standing water with pumps or wet vacuums and can evaluate whether your appliance is safe to use once the majority of the water is gone.
 
SERVPRO technicians do not stop when the visible water is removed. Restoration of walls and flooring requires the use of air movers, dehumidifiers, and, sometimes, heat to bring the moisture content to the level of similar materials in unaffected areas of your home. We do not guess at these levels but are trained to measure them throughout the drying process. Once the flooring and walls have reduced their moisture content to the appropriate drying goal, our staff can continue the restoration process. Obvious bulges and warped areas may be sanded, or portions replaced if the damage is too severe. Throughout the restoration of interiors damaged because of clogged gutters, we can advise homeowners on how to clear the gutters and downspouts to prevent future damage.
 
Contact SERVPRO of NW DeKalb / Dunwoody / Brookhaven when clogged gutters cause water damage inside your home. Our staff can be reached anytime of the day or night at (770) 396-3883.
 

Kitchen Fires in Dunwoody Can Be Damaging

1/22/2017 (Permalink)

Fire Damage Kitchen Fires in Dunwoody Can Be Damaging Unattended Gas Range Can Lead to Fire Damage in a Dunwoody Kitchen

SERVPRO Professionals Restore Your Fire Damaged Property

A small fire wreaks havoc on your kitchen and the surrounding areas. Luckily it was small, and no one was hurt, but you still need quite a bit of repair, you are more shook up than anything else.

When the unexpected strikes your Dunwoody property, quality fire damage restoration is closer than you may think. We are locally owned and operated, with several years of experience in helping families just like yours recover from disaster. We work hard to make instances of critical stress disappear, "Like it never even happened," and get things back to normal in a quick, efficient way that fits your unique situation.

The staff at SERVPRO begins your recovery process by using the information you provide during your initial call to determine the proper amount of personnel and equipment necessary to tackle the event happening in your home. Our staff is trained to make the entire process as stress-free as possible. We help you adjust to your current situation, providing relocation assistance if needed, and even assist with filling out any paperwork required for your insurance claim.

Our SERVPRO team responds quickly, arriving within four hours of your initial call and begins your restoration immediately. We play close attention to any possible hazards before entering your property, shutting down the electricity and gas if necessary, while also checking for any possible slip & trip hazards caused by damaged flooring or ceilings sagging from water exposure.

The on-site manager assigned to your property provides you with a full inspection to assess all damage and makes recommendations as needed. We fully explain each of the services that are available to you and keep you informed throughout the entire process. Making sure that you know what we are going to do before we do it and answering any questions you have come up during the process.

SERVPRO technicians provide you with board-up and roof tarp services if necessary to protect the inside of your home from outdoor weather. Our services also include access to various water extraction equipment, such as wet-dry vacuums, hand-held and truck mounted water extractors, depending on the volume of water that exists on your property.

Our technicians combine the latest drying and cleaning techniques to the affected areas, including any furniture or personal belongings affected by the fire or firefighting efforts. Using many different cleaning methods to address smoke and soot removal on a variety of surfaces, while using the proper deodorization techniques to remove any odors that develop during the fire.

Contact SERVPRO of NW DeKalb - Dunwoody - Brookhaven for all of your fire, water, mold, or storm damage requirements today. (770) 396-3883