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Fire & Water - Cleanup & Restoration

Archived Blog Posts

4 Tips for Avoiding an Explosion During a Gas Leak

10/23/2019 (Permalink)

Natural gas burning on kitchen gas stove in the dark. A gas fire is a disastrous incident, but you can avoid it using the right measures.

4 Tips for Avoiding an Explosion During a Gas Leak

As a homeowner in Doraville,GA, you likely use natural gas in your home as an important resource. However, this substance is also incredibly volatile and flammable, which can turn a simple open flame or spark into a destructive gas fire. While your priority should be evacuating all inhabitants from the house, you can always reduce the chances of triggering an explosion and needing the services of a fire damage cleanup company. Once you find out there is a leak, you can take the following actions.

1. Avoid Using Electronics

As you create an escape route, you might be tempted to turn on the lights to allow better vision or use a cellphone to ask for assistance. Unfortunately, even the slightest heat or spark generated by these devices can start an instant fire. Do not use any electronic items while you are still in the building.

2. Let the Gas Out

One way to mitigate the risk of gas fire is to let it out of the building. Carefully open doors and windows around the house. While this practice will not stop the problem entirely, it will reduce the possibility of sparking a fire.

3. Inspect the Stove

An appliance that heavily relies on natural gas is the stove. The burners alone emit open flame, and even the smallest of mistakes can allow gas to leak out to the rest of the home. Take the time to check the stove and ensure there is no leak or an open flame that causes a gas explosion.

4. Locate the Gas Meter

The location of your residence's gas meter is important to know, particularly for an emergency like this. Find and remember where the gas meter is, as you will use this knowledge during a gas leak. You can shut the meter off once you evacuate the house.
A gas fire is a disastrous incident, but you can avoid it using the right measures. Pay attention to the signs, reduce ignition scenarios and leave the house as fast as possible.

Properly Snaking a Clogged Pipe

10/23/2019 (Permalink)

Man start using sewer inspection camera. Monitor showing picture from camera head that inspector is holding. Snaking a clogged pipe in Gainsborough, GA

When a drain or pipe becomes clogged sufficiently that a dose of drain cleaner does not do the trick, it may be that a plumbing auger, or snake, in needed to break up the blockage. Snaking a drain may be intimidating to the average person, but in many cases a simple tool from the department or home improvement store may do the trick.

How To Use a Snake

There are just a few tips to using an auger that can help you avoid worsening the clog or making an unnecessary mess. Consider the following:

  • Push the end of the auger into the drain until you feel it make contact with the blockage.
  • Turn the crank while offering some resistance against the clog until you feel it begin to give way.
  • Withdraw the snake – you may need to reverse the cranking direction. You will then see whether you pushed the clog on down the drain or whether it comes out on the end of the auger.
  • Try running some water into the drain to see if it is draining properly. If not, repeat the process.

When to Call a Professional

If the pipe is still stopped up, call a plumber in Gainsborough, GA  to bring their commercial auger. They will check whether there is more going on. A plumber knows when to stop snaking in order to avoid a pipe break.
In the event that the toilet is clogged, and it overflows or backs up, it can create a sewage disaster. Even a small flood from a toilet can expose your home to contaminants and bacteria, and you would be safest to call a cleaning and restoration specialist in Gainsborough, GA  to ensure that all sewage and residual bacteria are completely cleaned.
Try snaking your clogged drain yourself, but if it doesn’t work or your do not have a snake, do not hesitate too long before calling in professional help.

Effective Business Continuity Planning Can Carry Your Company Through Major Disasters

10/23/2019 (Permalink)

Business impact analysis (BIA) on a office desk. The BIA is essential to create an effective continuity plan

As both man-made and natural disasters increase around the world, they should be considered a part of doing business. Having a solid continuity plan can be the difference between success and insolvency. There are a few steps you can take to prepare for a wide range of business disrupting incidents in Gainsborough, GA, to reduce both stress and losses.

Prepare a Business Impact Analysis

The BIA is essential to create an effective continuity plan. To build one, start with a risk assessment by identifying potential business disruptions:

  • Natural disasters likely in Gainsborough, GA
  • Riots or civil disorder
  • Loss of key personnel
  • Information security catastrophe, such as a serious hacking

Your goal is to predict the consequences of possible disruptions and develop a workable recovery strategy. While it’s impossible to foresee all potential calamities, some are going to be far more likely than others. A disaster could be as simple as having to move to a new location or as complicated as a major hurricane and widespread flooding. It could be just as bad in the virtual world; businesses both large and small have been shut down for weeks due to malware locking them out and demanding a ransom. Without a continuity plan, this can easily mean liquidation.

Consider Duration and Timing

How long will the issue take to be resolved? Your planning will be entirely different for a few hours versus a few weeks. Perhaps more important is the timing of the incident. A short disruption from something as simple as a power outage at a particularly bad time can devastate a business. A great example is the impact large storms have had on total yearly retail sales when it hits right before Christmas.
Whether it’s a disruption from storm damage or a bored kid at his computer, being prepared with a written plan can make your life much easier. Part of the proposal should be to choose a good cleanup company to get you back in the game after a natural disaster. Restoration specialists can help prevent further damage and are often covered by commercial insurance policies.

How To Prevent Mold Growth In Your Bathroom

9/19/2019 (Permalink)

White vent fan in a bathroom on the bottom there are words that say "some homes" The best way to get air moving in your bathroom is to install a fan

How To Prevent Mold Growth In Your Bathroom

Your bathroom is the perfect breeding ground for mold and mildew mainly due to the presence of all the conditions that are needed for them to thrive. High humidity levels are often present in bathrooms, but that’s not the only cause of bathroom mold. Poor ventilation, water damage and damp materials can also cause mold to grow.

Get the Air Circulating

Air circulation is paramount in preventing mold growth. The best way to get air moving in your bathroom is to install a fan. A bathroom fan sucks the moisture from the environment and out of your home. Properly maintaining your fan ensures you get the most out of keeping your bathroom moisture free. Leave it running after your shower until all the mirrors are defogged for the best results.

Keep the Bathroom Clean

Water damage is not the only source of mold. Simple mold prevention can be done by keeping an eye on cleanliness in the bathroom. This means timely changing of linens which when left damp for too long becomes a breeding ground for mold. Towels, bath mats and rugs should be laundered regularly – at least once per week.

Keeping a squeegee handy can also be very useful in managing the lingering moisture in your shower. Run a squeegee across your walls after every shower or bath to prevent moisture from stagnating and developing into mold or mildew.

Watch Out For Leaks

Lastly, avoid water damage and mold growth by keeping an eye on your faucets, shower and toilet for any leaks that might spring due to wear and tear. Fixing leaks immediately greatly reduce the chance of mold developing in your bathroom.

Your home in North Atlanta,GA, deserves the best care. Putting these simple tips in action can go a long way toward making sure your home maintains a safe and comfortable living environment. Of course, if mold gets the best of you, don’t be afraid contact a mold remediation expert in your area for a consultation.

What Not To Do During and After a Flood

9/13/2019 (Permalink)

Car submerged in flooded water Most cars can be washed away by only a foot of water.

Here's What Not To Do During and After a Flood

Thankfully, it’s not every day that Brookhaven,GA, experiences flooding. On the upside, that means that contending with flood water isn't a way of life for your household. The downside, of course, is that you may not be prepared to deal with a flooded home when it happens. Here's what not to do during and after a flood.

1. Don't Take a Stand and Try To Save Your House

For many, your home is your castle. If the moat suddenly rages out of control, however, you need to leave. Your safety is far more important than the well-being of your home and possessions. Head to the home of a friend or relative or check into a hotel to wait things out. Establish a safe headquarters for you and your family; then discuss next steps.

2. Don't Navigate the Flood Water

Don't drive through it in your car. Don't walk through it in your home. Just avoid it, period:

Standing water on the road is often significantly deeper than it appears.
Most cars can be washed away by only a foot of water.
It takes even less water to stall your vehicle's engine.
Debris moving downstream can trap or crash you or your car.
Downed power lines and waterlogged appliances carry the risk of electrical shock.
Standing water in your home could be contaminated with a variety of materials.

3. Don't Take a Do-It-Yourself Approach to Mold

While you may be able to flex those DIY muscles with smaller repairs around your home after a flood, larger-scale repairs and absolutely all mold remediation should be left to a water damage restoration company. It has the experience and equipment necessary to thoroughly dry your home and safely remove mold.
Flood water may seem harmless. After all, it’s just water, right? In actuality, flooding presents a unique set of challenges, some of which may not be readily apparent. Remembering what not to do may spare you time, headaches, and expense the next time water is on the rise.

3 Benefits of Business Interruption Insurance for Your Enterprise

8/25/2019 (Permalink)

Fire restoration company cleaning up after fire damage Commercial fire damage in Mount Vernon, GA

Whether you own a small mom and pop shop or lead a corporation of dozens of employees, you worked hard to make your dream a reality. A disaster such as a commercial fire can cause significant damage to your property. Business interruption insurance, also known as business income insurance, can protect your enterprise from the large loss of revenue that often results from an emergency. Familiarize yourself with this type of insurance to discover if this investment is right for you.

How To Qualify for This Type of Business Insurance

Business income insurance in Mount Vernon, GA, is not typically sold as a stand-alone plan. It is often added to property insurance coverage or a business owner’s policy. This type of insurance is ideal for:

Property owners who have older buildings susceptible to a business fire
Owners of restaurants, factories, hotels or other businesses with kitchens or large machinery
Businesses located in areas with hot summers

Almost any enterprise can reap the benefits of business interruption insurance. The best way to see if you qualify is to have an in-depth consultation with an insurance agent.

Minimize Your Profit Loss

Business income insurance goes beyond a standard property insurance plan. Property insurance can reimburse you for fire cleaning expenses to the interior and exterior of your building. Business income insurance, however, can recover your profits from the clients you lost while restoring your property to working order.

Temporary Relocate With Security

The fire damage restoration process can be lengthy, so many enterprises temporary relocate to a new building. Whether you relocate for a few months or a year, business income insurance can cover the extra expenses of the move.

Fixed Costs? No Problem

Many properties still have fixed costs even if a business is not operating within it. Business income insurance is great for covering overhead such as rent or utilities while you work to make your commercial space good as new.
Business interruption insurance can help mitigate the negative consequences of a fire. Understanding the perks of this type of coverage can help you decide if it’s a right fit for your enterprise.

5 Ways To Prevent Commercial Storm Damage

8/25/2019 (Permalink)

Outside of a business preparing for a storm with orange and white sand bags. By unplugging your electronics you may save your business

5 Ways To Prevent Commercial Storm Damage

Spring is many people's favorite season — and with good reason. The weather is warmer. Leaves are returning to the trees, and it's finally time to retire your snow shovel, at least for a few months. Of course, with all this warm weather often comes rain, rain, and more rain. Before the next spring storm arrives, take these five steps to prevent storm damage at your Chamblee, GA, property.

1. Keep the Gutters Clean

Your building's gutters have one job: Diverting water. If they're blocked with leaves, twigs, and other debris, that water isn't relocated and instead pools around your roof and foundation, looking for a way to get inside.

2. Schedule a Regular Roof Inspection

While you're up there checking the gutters, take a look at the roof, too. Or, better yet, have a trained professional do so. The earlier you identify cracks, holes, and other routes for water to get into your building, the easier and less expensive they will likely be to fix.

3. Keep Your Trees Healthy and Trimmed

To a spring storm, dead trees and limbs are playthings. If a tree is weakened, it can easily be knocked over and into your building. Dead branches can also be forcefully tossed about by high winds.

4. Check the Foundation for Cracks

Regular inspection of your building's foundation can prevent costly storm damage. Look for cracks and gaps where water can sneak into your building and fix them promptly.

5. Unplug Your Electronics

If your building is home to any electronics, such as computers, turning them off before extreme weather hits may save their lives and your business. Knowing how to shut off your building's utilities is worthwhile, too, not just to power down lights and electronics, but also to stop the flow of water in the event of a pipe break or other emergency.
It's true: April showers usually bring May flowers. If you practice prevention, however, they don't have to bring destruction or the need for a storm damage cleanup company to your building the next time it weathers a spring storm.

4 Tips To Prevent Water Damage in Your Home

8/25/2019 (Permalink)

Outside of townhomes flooded from the street up. Do a yearly checkup to your washing machine to avoid water damage in your home

4 Tips To Prevent Water Damage in Your Home

Water damage is expensive and time consuming to clean up. You don’t have to be a professional to take preventative measures against malfunctions. Anyone can complete these four DIY tips to keep water in home mishaps at bay.

1.Check for Smells and Stains

The bathroom is one of the most common area for pipe bursts or leaks. Check your bathroom for musty smells or stains on the walls or ceilings. These are often an indication that something is wrong with the pipelines to your tub, toilet, shower or sink.

2. Maintain Your Appliances

Call professional service companies to maintain your major appliances, such as:

• Water heaters
• Dishwashers
• Refrigerators
• Washing Machines
• Furnaces
• Humidifiers

Yearly checkups are more cost-effective than contacting emergency residential water experts for a pipe cleanup. It may be challenging to remember to maintain every appliance, but it is definitely worth it. A small drip or clog might not look like anything serious, but could point to a broken pipe or faulty hose connection.

3.Install a Water Leak Detection System

Prevent water in home accidents by installing a water leak detection system. It alerts you when there is a leak so you can take action instead of waiting for the problem to worsen. There are many water leak detection systems available for different appliances. The best way to determine which one is right for your home is to speak with a plumbing expert in Dekalb,GA.

4.Keep an Eye on Your Water Bill

An undetected leak can cause you to pay more for your water consumption. A sudden price hike might mean you need to inspect your pipes and drains, so monitor your utility bill closely.

A kink in a hose or clog in a pipe can turn into expensive and home-destroying water damage. Keep these four simple tips in mind to prevent water in home disasters that can ruin your peace of mind.

What To Know About Mold Prevention in Your Place of Business

7/26/2019 (Permalink)

Mold growing on bathroom faucet Leaky pipes can create the environment in which fungi grows best

Mold Prevention

When you have a business in Perimeter Center,GA, then mold prevention may be on the list of your maintenance needs. To properly prevent mold there are a few things you may need to know about it. Continue reading to learn more.

1. What Mold Is

One of the most important things to understand about mold growth is that mold spores are fungal in nature, and prefer to grow in wet or humid environments. They usually feed on organic compounds such as paper, wood, cloth, or drywall. They also grow better in darker areas. Fortunately, while mold does grow in colonies, the growth rate is rather slow, making it easy for a professional to catch and mitigate the problem.

2. What Causes Mold

In many cases knowing what mold prevention steps to take can be helped by knowing what the possible causes of mold spore growth are. Water damage such as a flooded area, or leaky pipe can create the environment in which this fungi grows best. If you have areas that have been damaged by water it's best to get them repaired as quickly as possible to help prevent problems.

3. What to Do About Mold

If you do find mold in your place of business then you may want to contact a mold remediation professional. These professionals can help you locate any potential problem areas, check for additional damage, and remove the problem. If you're unsure if mold is growing on the property, your chosen professional may also have several tests they can perform in order to be sure. They may also be able to recommend some potential mitigation steps to help prevent further issues.
When it comes to mold prevention at your place of business, it's important to know what mold is, what the potential growth causes are, and what you can do about any mold you may find. Fortunately, if you do find spores on your property a professional may be able to help.

5 Safe Candle Alternatives

7/18/2019 (Permalink)

Spread the sweet aroma of melted wax through your home by using a wax warmer

Candle Alternatives

While candles are great for setting a mood, they aren't so great at keeping fires out of your home in Briarcliff,GA. This is especially true if you have curious, rowdy pets or young children. It only takes one accident before you'll be making calls to the fire department and a fire damage restoration company. Fortunately, there are many great candle alternatives that make your home smell great or create a relaxing ambiance.

1. Battery-Powered Candles

While electric candles might not look or smell exactly like the real thing, they might be able to fool some unexpecting guests. Plus, you don't need to worry about turning them off when you leave the room or house to prevent a candle fire.

2. Wax Warmers

Spread the sweet aroma of melted wax through your home by using a wax warmer. These candle alternatives use battery power or electricity instead of an open flame to heat up the wax. Plus, they often come in decorative holders that can match your home's decor.

3. Fairy Lights

If your main goal is to add relaxed lighting to your home rather than release a scent into the air, fairy lights a great way to quickly light up a room or outdoor area. Fairy lights may be powered by battery or electricity, making them a much longer-lasting option than a candle.

4. Stick Diffuser

Reed or stick diffusers are flameless and add a unique look to any room you put them in. They simply involve placing sticks into a container with scented oil.

5. Essential Oil Diffuser

Essential oils can help add a scent to the room and might benefit your health too. There are many different diffusers to choose from, so you can easily find one that matches your home.
Consider these candles alternatives to make your home a safer place for everyone in it. There are many options to choose from, so you can find an alternative that best meets your needs.

Commercial Roof Maintenance Can Save You Money

7/16/2019 (Permalink)

It's important to have a routine roof maintenance for your business to save money and avoid further damage.

A commercial roof can protect the building that supports it from rain and snow in Dunwoody, GA, but the covering can be much more than a giant structural umbrella. The roof can be the building’s first line of protection from fire, hail, wind, and extreme heat. Battered by elements every day for many years, the rooftop can begin to deteriorate and decay. To prevent a roof leak and protect the contents inside the building, it can be important to establish a routine maintenance program.

Tips for Commercial Roof Maintenance 

Routine Inspection

Although torrential rains and gale wind storms are probably not pummeling your commercial roof every day, the roofing fabric can be exposed to extreme weather conditions such as heat, hail, and snow. To limit the risk of damage to your building, consider a regular operational plan to help prolong the roofing material’s useful life. The program may include:

  • Inspections
  • Repairs
  • Maintenance

Inside the Building

Some of the first signs of roofing problems can often be seen from within the building. This includes ceiling stains, mold, and roof leak puddles. At the first sign of stains or puddles, consider contacting a commercial water restoration specialty team to help assess the situation and prevent further damage to the building and its contents.

Outside the Building

An inspection of the rooftop can also show signs of leakage such as rusty spots, bubbles under roofing materials, or damaged flashing. Inspecting joints, seams, and gutters can also help detect early signs of possible material breakdown that could increase the potential for leaks and wind damage. This can include tears, cracks, and worn areas.

Additional Areas

Fireplace chimneys, lightning protection links, and sky lights can all be potential leak problem areas. Gutters can also be a potential cause of flooding when they become clogged and overflow. 

To avoid roof-related issues, consider regular preventative maintenance. With proper care, you can prolong the life of your roof by repairing it long before it needs replacement. Don’t let a roof leak sidetrack your tenants or close your building. A little maintenance can often result in a great deal of savings.

Tropical Storm Season: Are You Covered?

7/11/2019 (Permalink)

Tropical storms bring heavy rains

Are You Covered?

As the weather changes and homeowners brace for the new tropical storm season, many may wonder if the standard home insurance policy is enough for the potential high winds and heavy rainfall. Unfortunately, the standard policy, while good for roof damage, some mold growth or the occasional sewer backup, does not offer much comfort when it comes to flooding. True, flood insurance is not required in every area, but if you live in a region prone to tropical storms, a flood claim is not only possible, it may also be probable. Therefore, it pays to understand the potential risks of being in a tropical location without adequate insurance.

Increased Rainfall

Tropical storms bring heavy and sustained rains, which lead to potential water damage. If close to the coast, these storms can bring about swells and surges, leading to rising water and significant floods.

Sustained Winds

Beyond the flooding, seasonal storms can lead to intense and continuous winds. If a homeowner does not board up their property correctly, they may leave their home exposed to projectiles, like rocks and branches, which may cause structural damage. You may be held liable if you did not take the necessary precautions before the storm hit.

Potential Mold Damage

Flood damage may also include mold development. When a flood occurs, you have no choice but to leave your home until the water recedes. Unfortunately, during this time, the dampness creates the opportunity for mold growth, and without flood insurance, you likely aren't covered.

Emergency Mitigation

Time is everything after a storm, especially for insurance claims. An emergency mitigation service in the Gainsborough,GA, area can respond within hours to your disaster. They will board up your home with plywood storm shutters and tarps, ensuring no further damage occurs, providing the best chance for approved insurance claims.
The probability of tropical storms resulting in high winds and flooding are greater in some parts of the country than others. However, for those in these areas, protecting yourself from storm loss, like roof damage, mold growth, a sewer backup or floods, is essential. Therefore, securing a specific policy for a flood claim, like flood insurance, is wise.

3 Methods Used for Smoke Cleanup

6/27/2019 (Permalink)

A thermal fogger facilitates the smoke cleaning process

Three of the Most Common Methods for Smoke Cleanup

When your commercial building in Doraville,GA, catches fire, charred materials and water damage are not the only problems that require mitigation. Fire restoration experts also have to employ smoke cleaning procedures for removing lingering smoke particles and odor from your building. Here are three of the most common methods they use to do so.

1. Industrial Air Filtration

Smoke particles are small, so when technicians clean up smoke damage, they have to use air purifiers that don't let the particles escape back into the room. A filtration device with a HEPA filter can remove smoke from the air. In addition to the HEPA filter, these machines often have an activated carbon pre-filter. The carbon traps the odor and chemically neutralizes it. When left in your building for a few hours or overnight, these purifiers can make a huge difference.

2. Thermal Fogger

A thermal fogger facilitates the smoke cleaning process by replicating the condition that allows smoke to permeate a building. A deodorizing agent is heated to create a fog that is similar in size and consistency to smoke particles. The fog can then reach into cracks and crevices where the smoke may be hiding. It attaches to the smoke particles and gets rid of the odor.

3. Ozone Machine

To use an ozone machine, technicians seal off the affected area so the ozone can remain concentrated. The machine produces a compound with three oxygen molecules. The extra molecule in the compound attaches to particles and alters their chemical composition. This process eliminates the smoke odor.

No matter what smoke cleaning technique the technicians use, it is important to get rid of residual smoke and the smell it leaves behind before they begin the restoration phase of cleanup. These methods are designed to help mitigate the damage caused by the fire and improve the air quality in your building so that you can get back to business.

Can Electronics Be Cleaned Up After a Fire?

6/21/2019 (Permalink)

An electrical fire can do a lot of damage to your commercial building.

As you try to pick your business back up after a commercial fire near Dunwoody, GA, you have a lot to think about. You need to find a trusted fire restoration company that can help you through the entire process. This team knows how to clean damage walls, furnishings and even electronics. An electrical fire can cause a lot of damage to computers and other electronic devices, but sometimes this equipment can be salvaged after the flames are gone. With the proper steps, some electronics can become as good as new.

Steps to protect your electronics after a fire.

Avoid Power: While you may be tempted to turn on a computer to see if it works, the truth is this can cause more harm than good. If smoke clings to the metal surfaces in your device, you can start a terrible corrosion by adding power to the mix. Leave any electrical devices turned off.

Get Them Cleaned: Remember that smoke residue? That has to be removed from every inch of the device. For this reason, a computer cleanup can take a while. The professionals will go over every inch of the hardware to ensure the potentially dangerous residues are gone.

Have an Inspection: After the initial cleaning, you may want to have the electronics inspected one last time before adding power. This final inspection can look over the computer for more signs of fire or smoke damage. An electrical fire can cause unexpected smoke residue buildup on internal parts of the computer, so a second inspection is a good idea.

Many businesses rely on computers and other electronics to get business done. Restoration professionals may be able to help you restore computers, television sets, DVD players, cash registers, security systems and other electronics key to your day-to-day activities. 

An electrical fire can do a lot of damage to your commercial building. Restoring your belongings after the disaster can help you get back on your feet.

Need Fire Damage Services for Your North Atlanta Home? SERVPRO Can Help.

6/21/2019 (Permalink)

Don't let fire damage take over your residential property. Trust SERVPRO to get it back to preloss condition!

Fire Damage Restoration

Most restoration costs do not come from demolition and replacement of property destroyed by heat and flames. It is the smoke and soot residues that cause hundreds, even thousands of dollars in damages.

Restoring a North Atlanta home with fire damage requires a professional company that specializes in cleaning up the effects and returning your home and property to its preloss condition.

SERVPRO of NW DeKalb/ Dunwoody/ Brookhaven has developed a set of principles and key cleaning elements to help restore almost any home.

Principles of Cleaning:

Locate smoke residues with a thorough inspection. Our inspectors find the source of the fire to determine exactly how far smoke has moved throughout a home.

Identify the type of residues. Identification provides the needed information to select a cleaning method which removes the residue.

Identify the type of surface. To remove the residue without harming the surface of the affected item, restoration team members need to know the composition of the surface. Certain chemical cleaners are not compatible with porous surfaces such as upholstery or plastic.

Capture and remove residues. Smoke residues quickly bond with surfaces. Response team members use the most efficient dry or wet cleaning elements to loosen residues and make them easier to remove.

Dispose of residues. We safely dispose of all residues according to state and federal regulations.

Elements of Cleaning:

Temperature. Depending on the surface of an affected item, technicians may raise the temperature of a cleaning solution to speed up the process.

Agitation. If the residue is set deep in a surface such as rock or marble, technicians use air or water pressure to loosen residue from the surface. For other surfaces, they use brushes to dislodge the residue. Both methods allow cleaning agents to penetrate deeper into the residue and clean the surface underneath.

Chemical action. Restoration personnel selects chemical cleaners depending on which action they want. Our extensive inventory removes smoke residue by dissolving it, changing its pH number, oxidizing it or even digesting it.

Time. This element refers to the amount of time need for each type of chemical agent to be effective as well as the labor time required to complete each restoration task.

Locally Owned Company with National Resources

By combining these principles and elements, SERVPRO of NW DeKalb / Dunwoody / Brookhaven works to put your home back to its preloss state as quickly and safely as we can. If you need our help, call us today at (770) 396-3883.

How To Respond to Commercial Water Damage

6/21/2019 (Permalink)

Commercial water removal after large loss

How To Respond to Commercial Water Damage

Commercial properties in North Atlanta,GA, suffer losses for a variety of reasons, but one of the most common is water damage. Damaged pipes, old and worn roofing materials, and overflows from toilets can all cause a lot of destruction. The two most common types of plumbing system failures are frozen pipes and material failure. There are several statistics that illuminate this situation:

  • More than half of water loss claims were caused by material failures and only 18 percent by frozen pipes.
  • Frozen pipe failures cost about twice as much as material failures.
  • Properties in the range of 16 to 40 years are most likely to suffer material failure claims.

These figures should warn property owners to regularly maintain the plumbing systems in their properties and to take steps to protect against frozen pipes.

Act Quickly and Safely

Whether water seeps into the basement from just barely damaged pipes or rushes in from a broken main, it's essential that property owners act quickly to prevent further destruction. The first step is to cut off the water supply, if possible. Before entering a water-logged environment from leaking pipes or natural flooding, you must make sure the building is safe to enter. Gas leaks or electrical problems could be dangerous.

Identify the Category of Water

When you're first confronted with the destruction caused by leaking pipes or flooding, you should identify the type of water. For example, clean water from a broken faucet looks like tap water, running clear without odors. This category of water doesn't pose the same health risks as black water which may contain bacteria, parasites, and toxic materials.

Contact Professionals

After turning off water to the property, it's time to contact professionals. Depending on the circumstances, you may call the insurance company, a water damage remediation company, and/or municipal water authorities. All further actions will be affected by the response of these professionals.

Commercial losses from damaged pipes can be minimized by quick action. Take necessary steps to prevent losses, act immediately when necessary, and work with experts to deal with damage appropriately.

How To Handle a Sewer Backup in Your Home

6/12/2019 (Permalink)

Sewer cleanup is a process that can seem overwhelming, but it must be dealt with immediately

Sewer Backup In Your Home

No homeowner in Dekalb, GA, looks forward to dealing with a sewer backup problem. Whether the leaking water is from a clean or contaminated source, it can quickly become a difficult situation to manage. Sewer cleanup must be confronted head on, and the following steps will help guide you through the process.

1. Address the Situation Immediately

Any sewer backup situation should be addressed as soon as it is identified. There is no convenient time to find a problem, but specialists in water remediation should be contacted immediately. Many of them are available 24 hours a day and on weekends. Even if you believe the moisture is from a clean source, the situation could quickly escalate and cause expensive mold or water damage to your house.

2. Stop the Leaking and Survey the Damage

Not surprisingly, the first step a professional will likely take is to identify the source of the leakage and stop it. If a clean pipe has burst, the water should be turned off and experts will need to fix the damage. If the sewer cleanup problem is from a flooded toilet or basement water, it could be a bigger issue due to the bacteria present.

3. Remove the Water and Dry Out the Area

Technicians should immediately start drying out the home with professional equipment. They can ensure water is not only taken from visible areas, but also from within the walls and subfloor. Once water is cleared out, they may use large dehumidifiers and air movers to make sure all moisture evaporates and moves outside of the home.

4. Start Cleanup

The length of the cleanup process depends on the extent of the damage. Professionals can make sure that all rooms, as well as furniture and personal items, are sanitized properly. Any items that can’t be salvaged should be disposed of quickly.

Sewer cleanup is a process that can seem overwhelming, but it must be dealt with immediately. Call professionals to stop the leaking and remove any water. They can help dry out the area and walk you through the cleanup process, making a bad situation much more manageable.

Frequently Asked Questions About Mold

5/23/2019 (Permalink)

Mold from moisture in a Mount Vernon, GA home

A patchy, slimy growth on your wall may be an indication that you have black mold. Just because you can't see mold, though, that doesn't mean it's not present. It can grow anywhere in your home where there is excess moisture. Learning the facts about mold is a step toward preventing it from becoming a problem.

How Does Mold Get in the House?

It is impossible to remove all the mold from your home. Spores get tracked in many ways:

  • Clothing
  • Shoes
  • Bags
  • Hair
  • Pets

Once the spores enter your home in Mount Vernon, GA, they are in the air. They typically stay there unless they have a reason to land and grow.

What Causes Mold Growth?

Mold loves moisture, and excess moisture can lead to mold damage. All fungus needs to thrive is moisture and organic matter to eat. Black mold can grow rapidly in any place those two conditions exist. If you have a leak or excess humidity that goes unchecked, you may find yourself needing mold cleanup.

How Do You Prevent Mold Growth?

After the cleanup, you can take steps to prevent future mold growth. Inspect your home for water damage on a regular basis, and have it mitigated as soon as you find a problem. Look for leaks or condensation on pipes. Mold remediation experts recommend keeping the humidity level in your home between 30-60 percent by having proper ventilation throughout the house, particularly in the kitchen, laundry room and bathrooms. You can also use a dehumidifier, particularly when the weather outside is especially humid. If you rob mold spores of moisture, you can discourage growth.

The presence of mold spores in your home are inevitable, but black mold growth is both treatable and preventable. Professional remediation can resolve the problem, and keeping a close watch on the moisture levels in your home, particularly in areas that use the most water, can keep it from coming back.

What is the best way to handle a commercial water loss?

5/23/2019 (Permalink)

SERVPRO of NW Dekalb/ Dunwoody/ Brookhaven is prepared with the proper equipment to help you with your Commercial Water loss.

When experiencing a commercial water loss it is critical to make sure you do not skip any steps in the process.

3 ways to handle a commercial water loss.

Here are some thoughts to think as you start to go through the cleaning process:

  1. Contact SERVPRO of NW DeKalb / Dunwoody / Brookhaven immediately to get on site and start the extraction process. In many cases this is called "emergency services." The point of this is to minimize secondary damages like mold from forming.
  2. Once all of the water is extracted the drying process can begin. SERVPRO of NW DeKalb / Dunwoody / Brookhaven can start to place green equipment everywhere to quickly get the structure dry.
  3. Monitor the drying process daily. Once dry the equipment can be removed and the reconstruction process can begin.

If you have any questions, feel free to contact SERVPRO of NW DeKalb / Dunwoody / Brookhaven at (770) 396-3883.

How Do Experts Restore Fire Damage?

5/13/2019 (Permalink)

Fire damage in Briarcliff, GA

Four Stages of Fire Restoration

A home that has recently sustained damage from a fire should be cleaned and restored by certified professionals. This process starts with damage cleaning and continues through rebuilding to the finishing touches. Learn more about the four stages of fire restoration.

1. Inspect

Experts will examine the location of a fire to determine which building materials and contents need to be cleaned or replaced. This assessment will also identify the mitigation measures that should be taken and the scope of restoration. An all-in-one company can provide a verbal briefing within hours after inspecting damage followed by a single estimate that accounts for mitigation and restoration.

2. Mitigate

Mitigation should begin as soon as fire damage specialists have a clear idea of the extent of damage and homeowners have photographic or video evidence to provide to an insurer. The primary goal of this phase of the process is to prevent damage from getting worse prior to cleaning and restoration. Mitigation may involve boarding up broken windows or structural breaches, tarping over holes in the roof or putting up security fencing.

3. Clean

Cleaning is a critical step toward fire restoration. Professionals use commercial-grade equipment to remove soot and any standing water remaining after fire suppression. After eliminating water and debris, experts may tear out damaged building materials or wipe down stained surfaces. Restoration can proceed after cleanup is complete.

4. Restore

Restoring a fire-damaged residence can range from cleaning and replacing a few components all the way to a full rebuild. This process may take days or weeks, depending on the extent and severity of the damage. Finishing touches may include cleaning smoke damage and odor mitigation.

Homeowners should rely on a one-stop shop that provides all of these services with a single estimate and schedule. Insurance companies prefer to work with an IICRC-certified fire restoration company located in Briarcliff, GA.

What to Know About Storm Shutters

5/7/2019 (Permalink)

Storm Shutters not only protect against wind and rain, but they may also help prevent storm damage to your windows.

If your home in Briarcliff,GA, experiences high winds on a regular basis then you may want to consider shutters for your home. Not only can these protect against wind and rain, but they may also help prevent storm damage to your windows. Here are a few things you may want to know.

There Are Several Types

Storm shutters come in a variety of styles, types and materials. Styles can include the following.

  • Colonial
  • Storm panel
  • Roll down
  • Accordion
  • Bahama

The materials they are comprised of may include

  • Polycarbonate
  • Steel
  • Aluminum
  • Wood

They Can Function in Several Ways

Depending on the nature of the high winds in your area you may want to consider several different shutter styles. Accordion shutters unfold to cover the windows, while roll down storm shutters pull down from above or up from below. Colonial and Bahama Styles unlocked from their position either to the side the window or above it. They can then be bolted in place in the event of a storm.

They Can Help Prevent Storm Damage

Many storm damage restoration companies recommend protecting your windows in the event you know a storm is coming. Doing so can help stop debris from causing damage to the window, which can then lead to leaks and further water damage in your home. Shutter installation is one possible way to protect your windows.

If you're looking at shutters to protect your home from high winds then you may want to consider the shutter style and material you like best for your needs. Keep in mind that storm shutters can function in several ways from the ability to roll them down over your windows, too unhinging them and bolting them in place in the event of a storm. They can also help protect your windows from getting hit by flying debris in the event of a severe storm. If you have any questions a professional may be able to help.

3 Ways To Lower a Business Interruption Insurance Claim

5/6/2019 (Permalink)

Protecting your DeKalb, GA, business from fire, flooding and other disasters is probably a high priority for you. Different types of insurance, such as a business interruption policy, can help you reduce monetary loss in case you must close temporarily due to water or other types of damage.

There are a few steps you can take that may reduce the total cost of your claim and lower out-of-pocket expenses as well.

  1. Act Quickly

Contacting your insurance company right away can be a major factor in the cost of your claim. Filing quickly, sending photos of the damage and giving a detailed account of what caused the incident can prevent filing and payout delays. If you do not hear from your insurance company within 24 hours of filing a claim, it is wise to contact it again to ensure your claim has already been recognized and filed.

  1. Call for Mitigation

Serious floods can result in large water damage that may spread throughout your building. However, calling in a flood cleanup and restoration company to perform mitigation may prevent mold growth, water damage to electrical systems and a loss of inventory. When flood professionals can prevent widespread destruction within the first 24 hours of an incident, the overall cost of your business interruption claim may drop.

  1. Have Standing Water Removed Quickly

Whether a flood in your building was caused by a broken pipe or torrential rains, the resulting standing water can be as problematic as the initial flooding. Even clean water can degrade if it is allowed to sit, as bacteria and mold may grow rapidly due to high humidity in affected areas. Having standing water removed quickly can reduce the amount of damage your building suffers, and your insurance company may even investigate whether you took steps to remove standing water, as it is often the responsibility of the business owner to do as much as possible to prevent further water damage after a flood.

Flooding in DeKalb, GA, can be costly, even if you have business interruption insurance. However, taking steps to prevent further damage may help you keep claim costs low. For more information, visit http://www.SERVPROnwdekalbdunwoodybrookhaven.com/.

Water Removal and Restoration Services Available in Chamblee

5/2/2019 (Permalink)

Prevent water damage from inconveniencing your guests by calling SERVPRO to remediate.

SERVPRO Technicians Understand Commercial Water Damage

Your hotel receives visitors from all over the world, giving guests a second home while on the road for business or while visiting family and friends. When you have a water leak, events tend to get out of control and safety becomes an issue.

When facing this sort of incident on your property, you need the ability to maintain a healthy safe environment for the guests of your Chamblee hotel. Even if your commercial water removalinvolves gray or black water, a professional service can perform their services with limited interruptions.

SERVPRO technicians address any immediate hazards before beginning water removal and restoration work. Maintaining a safe environment for everyone involved is crucial, especially if customers may be at risk. Therefore, the first and last thing that our technicians think about while performing water removal or restoration work is safety.

We pay close attention to particular hazards caused by water exposure including saggy ceilings, warped floors, light fixtures containing water and other potential electrical hazards, while also searching for possible mold growth. Depending on the length of exposure, your property may need additional cleaning and reconstruction services performed to return things to normal.

SERVPRO technicians use GFCI protected sockets on all electrical equipment, wear personal protective equipment (PPE) such as gloves, boots, masks, and full-body suits when necessary to limit exposure and avoid transferring contamination to other areas. We also post the appropriate signs to warn guests about possible hazards that exist and maintain safety protocols throughout the entire process.

Time is essential when attempting to restore particular items. If caught early enough, water extraction equipment can be used to eliminate most of the problem. Both hand-held and truck mounted extractors make it possible for us to handle water removal from any size area. This can eliminate all of the water within your building, even pockets hidden within your walls.

SERVPRO has access to air movers and dehumidifiers that help speed up the overall drying process and aid in returning things to normal rather quickly. Using specific services, our technicians can save a variety of items exposed to water in your hotel including dressers, cabinets, beds and bedding, lamps or even televisions provided to your guests for comfort.

Contact SERVPRO of NW DeKalb - Dunwoody - Brookhaven today for additional information on how we can assist with your water removal in a quick and efficient way. (770) 396-3883

Protecting Your Building During a Flood

5/2/2019 (Permalink)

Thunderstorm in Gainsborough, GA area

How to Protect Your Building From Flood Damage

If a hurricane, severe thunderstorm or overflowing river strikes in your area, your commercial building may suffer some flood damage. There are several things you can do, however, to lower your risk of major problems. Storm cleanup experts recommend a few ways to protect your building from overwhelming damage.


A lot of storm preparation can be incorporated into your regular maintenance schedule. To minimize potential storm damage, add the following items to your to-do list:

  • Clean the rain gutters.
  • Repair cracks in the foundation and outside walls.
  • Inspect the roof when seasons change.
  • Reinforce the seals near windows and joints.

You also want to make sure that your building’s emergency pumps and backup generator are in good working order. If you resolve issues as they occur, your building is more likely to withstand flood damage.


A good way to avoid flooding in your building is to keep the water from getting to it in the first place. Set up barriers around the perimeter that can block, or at least slow, any potential floodwaters. Your landscaper can build earthen terraces that look attractive but also redirect water to where it will cause fewer problems. You may also consider inflatable barriers that create temporary levees around your building in Gainsborough, GA, during a flood.


Despite your best efforts, your building may still flood. Flood cleanup may go more smoothly if you take measures to protect items and equipment in your building. Elevate machines off the floor so that they aren’t immediately flooded as soon as water invades the area. Store important documents in waterproof containers on high shelves. Move anything valuable to as high of an area in the building as possible.

You may not be able to avoid all flood damage during a storm, but you can take precautions to make sure that it is as manageable as possible. By preparing your building, the area around it and the items inside it for potential disasters, you may be able to salvage everything important after the storm.

What You Should Know About Mold Odor in Your Business

4/9/2019 (Permalink)

A strong musty odor may indicate hidden mold behind drywall

Often, one of the first signs of mold growth in a business in Doraville, GA, is the unpleasant odor caused by mycotoxin. Understanding more about mold odor can help you better understand the process of mold growth and remediation.

Does All Mold Have an Odor?

Though not all types of molds have a noticeable odor, especially when the mold is just beginning to grow, many types of mold do have a musty odor, including:

  • Stachybotrys, known as black mold, which can grow on wood and other common building materials
  • Chaetomium, which is often found indoors, especially in areas affected by water damage
  • Fusarium, a type of mold that tends to grow on curtains, carpet and other items made of cloth

What Causes Mold To Smell?

The reason that certain types of mold have a musty scent has to do with mycotoxin, a compound produced by some molds. This compound can have a different odor depending on the type of mold that is present. Regardless of the type of growth, however, the mold can rapidly spread if organic material, such as food, wood, cloth or other materials, are present; the spread of mold can make this potent compound more noticeable.

How Is the Odor of Mold Removed?

There are various methods mold remediation professionals can take to remove the odor of mold in a business. After assessing the property, experts will use various containment methods, such as reducing or eliminating the flow of air, to ensure the mold doesn’t spread to unaffected areas of the building. Once the mold has been contained, unique air filtration devices are used to bring the spores down to a level that is safe.

Knowing which molds tend to have a scent and what mycotoxin is can make it easier to identify mold growth, and identifying the growth soon after it begins can result in a less expensive and time-consuming remediation. Additionally, knowing how mold odor is removed can give you a better idea of what to expect in mold remediation.

4 Reasons To Pretest Damage

3/19/2019 (Permalink)

Pretesting Damage

While some damage may be obvious after a disaster, other types of primary and secondary damage may not be apparent without close examination. Preliminary tests may identify the presence of soot or smoke damage in portions of a structure that were not directly affected by fire or identify hidden water damage that could lead to mold. Here are four reasons why clients and insurers should request pretesting.

1. More Complete Estimates

Early testing can increase the accuracy of an estimate. This is particularly the case if a property owner or insurance agent plans to rely on a single service for mitigation and restoration. An estimate based on more extensive knowledge of the type and degree of damage that is present will be more complete.

2. Expedited Mitigation

Preliminary tests can also speed up the mitigation process. Damage cleanup professionals need to determine which issues are present and take measures to limit and begin to address damage in a timely manner. Pretesting goes beyond a basic assessment to identify all of the types of damage a commercial property has sustained.

3. Thorough Restoration

Increased awareness of the full extent of damage can limit the severity and result in a more successful restoration job. Professionals can provide the expertise and equipment necessary to get the job done right. This is particularly the case with a one-stop mitigation and restoration shop.

4. Lower Insurance Claims

An accurate initial estimate can help clients and insurers avoid surprises later in the restoration process that can significantly increase an insurance claim. Agents and adjusters should rely on a service that makes it easy to access estimates and compare claims based on the type of damage and location.

Pretesting damage allows for a more accurate initial assessment and estimate. Commercial clients and insurers should request preliminary testing services from a mitigation and restoration company in Dekalb, GA.

3 Steps To Prevent Water Damage at Home While You're on Vacation

3/11/2019 (Permalink)

Clean out your gutters before you head off to your vacation

Preventing Water Damage 

Vacations are supposed to be relaxing, and learning that your home in Chamblee, GA, has sustained water damage, or that your house needs a water pipe repair while you are gone, can leave you feeling stressed. Luckily, there are steps you can take to protect your residence while you’re away.

1. Examine Your House Well Before You Leave

Checking certain areas in your home before you leave can alert you if there are any minor or major issues that need to be taken care of quickly. If you notice a leak that can’t be fixed immediately, then it can be useful to turn off the water in your dwelling. Alternatively, you may also find an issue that can be fixed before your vacation. Knowing what state your home is in before you leave can give you peace of mind.

2. Have Someone Check on Your Residence While Away

Even if you take steps to keep your home protected from water damage, disasters cannot always be prevented. If a broken pipe causes damage and you need a water pipe repair, knowing about the issue when it happens can help prevent a major catastrophe. Having a friend or family come by your house while you’re away can ensure that you will know if there is an issue and can ultimately prevent flooding in your home.

3. Prepare Pipes and Gutters

Before you leave your house for your vacation, it can be helpful to take precautionary steps to prevent water damage. By keeping your cabinets open, you can decrease the likelihood of your pipes freezing and bursting due to cold temperatures. Debris stuck in gutters can make water damage more likely, so it can be useful to clean them out before you head off to your vacation.

Checking for issues before you leave, having someone come by your home when you’re gone and preparing your pipes and gutters can prevent cutting your vacation short or needing to make a quick water pipe repair while away. If any problems occur, water damage restoration experts can often help homeowners whose homes have been flooded.

Where Do Common Types of Mold Tend To Grow?

3/4/2019 (Permalink)

Stachybotrys Atra, also known as black mold.

Common Places For Mold Growth

Mold may grow wherever moisture and food sources are present. Fungus feeds off of organic material such as cellulose, which is present in many building materials and contents. Learn more about common places for mold growth and the genera that are frequently found in each location.

HVAC Systems

Any condensation that accumulates in an air conditioning unit can support the growth of mold. Several types of fungi thrive in HVAC units and ductwork:

  • Acremonium
  • Aspergillus
  • Mucor
  • Trichoderma

Ventilation systems can spread spores throughout a residence. Contact a specialized cleaning service if you suspect that mold is growing in an HVAC unit or ductwork.

Bathrooms and Sinks

Mildew may be an early indication of an elevated risk of mold growth in a bathroom or under a sink. Take measures to promote proper cleaning and ventilation. If conditions remain conducive to the growth of mold, look out for fuzzy brown or green alternaria or black and brown spots of cladosporium.

Refrigerator Drip Pan

Spilled food and collected condensation may allow genera such as aspergillus, cladosporium or penicillium to thrive in a drip pan. Clean out this pan on a regular basis or after major spills to prevent undesirable odors and mold.

Near Water Damage

Many types of mold flourish after a leak or pipe burst. Unless a homeowner takes measures to mitigate damage, several genera may develop within a matter of days:

  • Alternaria
  • Aspergillus
  • Chaetomium
  • Cladosporium
  • Penicillium
  • Stachybotrys
  • Ulocladium

It is almost impossible for a non-professional to identify the genus or species of mold. Hire an environmental hygienist or mold specialist to conduct professional testing.

These are some of the most common locations for mold growth in a residence. The presence of moisture or high humidity levels are the most important factors. If a mold problem develops at a residence in Dunwoody, GA, contact a company that provides testing and remediation services.

The SERVPRO Disaster Recovery Team

2/18/2019 (Permalink)

SERVPRO of Dunwoody, GA, faster to any size disaster.

There are times that extremely thorough storm response is required from a damage restoration company in Dunwoody,GA. Major weather-related disasters can be hard for a local service to handle alone. Luckily, SERVPRO is different in that its corporate team is ready to help local franchises with disaster recovery in severe situations.

Prepared for Any Storm

SERVPRO corporate is ready to help local Dunwoody,GA, teams during blizzards, tornadoes, floods and other disasters by sending crucial disaster equipment that would otherwise not be present at these smaller local franchises. Here are some of the infamous disasters from recent history where SERVPRO corporate professionals and local Catastrophic Storm Response Teams around the country provided much-needed emergency storm services:

  • Hurricane Katrina in 200
  • California wildfires in 2007
  • Chicago floods in 2007
  • Hurricane Ike in 2008
  • Nashville floods in 201
  • Hurricane Sandy in 201
  • Polar Vortex in 2014
  • Carolina floods in 2015
  • Hurricane Irma in 2017
  • California wildfires in 2017

SERVPRO is uniquely equipped with temporary labor teams, production professionals, large-loss experts and specialized managers who are ready to help in whatever way needed when a monstrous storm hits and necessitates fast and efficient disaster recovery.

Faster to Any Size Disaster

Whether a storm is large or small, SERVPRO’s 1700 franchise employees and corporate teams are ready at a moment’s notice to help with storm damage assessment, restoration and remediation. Whether a massive flood suddenly takes over or a violent wildfire starts to spread, SERVPRO technicians are ready to do whatever they can to help restore normalcy and peace. It is not always easy for anyone or any organization involved in disaster recovery to know what the best plan of action is to pursue, but SERVPRO teams use their experience and skills to take every possible action in to do the right thing at the right time. They are always Here to Help.

After a Storm, SERVPRO Offers Both Restoration & Reconstruction Services For Your North Atlanta Home

2/18/2019 (Permalink)

SERVPRO can restore and rebuild your property in North Atlanta

SERVPRO Can Restore the Storm Damage and Rebuild Your Property or Business in North Atlanta

Quite a few homeowners are affected by emergency situations every year, many of which contact a professional restoration company that can offer a variety of services for fire, water, mold, and storm restoration, remediation, and cleaning. However, there are only a handful of these companies that also offer the reconstruction services that accompany these repairs. 
When you discover that your North Atlanta property requires reconstruction services as a part of your repairs after being affected by an emergency situation or natural disaster, you should turn to a quality company with the resources and personnel available that are fully qualified to provide you with a complete range of both restoration and reconstruction services. 
If you find that your property has received damages that cause unprotected portions of your home to become exposed to outside elements, our emergency board up services may be required to protect your number one investment. SERVPRO offers these services and a lot more. With access to a variety of technicians that have experience in handling structural stabilization, site security, demolition and debris removal services. 
SERVPRO's expertise and understanding in providing the proper combination of restoration and reconstruction services allow for significant savings related to your repair and restoration costs while removing the necessity to deal with other companies to perform additional work once your restoration and cleaning services are complete. 
SERVPRO technicians are qualified to perform full reconstruction tasks related to electrical, mechanical, plumbing and structural repairs that you face to return your property to a quality pre-damage condition. We are ready to provide you with all of the proper services to make this situation appear, "Like it never even happened." A not so fond memory that you would rather forget. 
We provide our customers with a one-stop solution to the restoration and reconstruction and rebuild services that you need to get things back to normal, including assisting you with your claims process and relocation services if necessary. With 24-hour, seven days a week emergency services at your disposal, we can be available when you need us, day or night to provide a solution that works best for you. 

Four Steps to Protect Your Building from Flooding

2/12/2019 (Permalink)

Put sandbags on the front door from your building in Dekalb, GA

4 Steps to Reduce the Risk of Property Loss

If you are in a flood zone, then it is likely in your best interest to prepare your business for the potential of flood damage. There are specific steps you can take to reduce the risk of property loss. However, no amount of preparation can guarantee no damage. Follow the four steps below to minimize your potential property loss.

1. Elevate Critical Equipment

While surge protectors can help save electrical equipment from electrical storm damage, it does little when it comes to floods. To protect computers and other sensitive equipment, you should unplug and elevate the items.

2. Sandbag Doors and Windows

Most flood damage occurs because of unprotected entry points. Therefore, it is necessary to protect all doors and windows. You can accomplish this by building up several barricades of stacked sandbags. These barricades should divert the water away from all points of entry.

3. Secure Furniture

Flooding turns tables, chairs and other nonsecure items into dangerous missiles. Floating furniture can damage windows, doors and even people. It is important to secure all furniture, inside and outside, by weighing it down or moving it to higher ground.

4. Establish an Emergency Response Plan

A disaster restoration specialist in the Dekalb, GA, area will likely offer free assessments of your business. During these assessments, they may discuss how and when you would like their company to respond. A final plan will mean that when a disaster occurs, your chosen restoration team will take action immediately, taking the stress away from you during that time.

Protecting your business from flooding is not necessarily about eliminating all risks of water damage, it is about reducing those risk so that recovery is quicker and easier. A flood is devastating and can interrupt business processes for weeks or months, depending on the level of loss. Be sure to follow the above steps to reduce potential flood damage losses.

Three Reasons Why You Should Start the Fire Restoration Process Right Away

2/7/2019 (Permalink)

Fire and smoke damage in a Chamblee, GA home

3 Reasons To Act Right Away!

If you’ve just experienced a fire in your home in  Chamblee, GA, then the sight of your house might make you feel like your life will never be the same again. While loss is inevitable in a large fire, a team of fire damage specialists can often take your damaged home and restore it to its original condition. While fire damage cleaning can be very effective in saving your home and preserving many of your items, it is imperative for the following three reasons that you act right away!

1. Lingering Smoke Causes Further Damage to Your Home

Smoke is extremely detrimental to the structure and appearance of your home. Staining, warping, corrosion, and a strong smoky odor will all occur as smoke makes its way through your home. Electronics also become hazardous and damaged when affected by smoke. To quickly restore items and structures affected by smoke damage before they become unrepairable, prompt action by a trained professional is essential.

2. The Structure of Your Home Can Collapse

When the fire restoration company arrives at your home, one of the first precautionary actions they’ll take after inspecting the damage is to secure your home. This makes the environment safer for everyone inside and prevents further damage from occurring. Boarding up walls and windows and placing a tarp on fire damaged roofs is the main method used.

3. Further Water Damage and Mold Growth Can Occur

If standing water is left in your home for an extended period of time after a fire occurs, there will be extensive damage to the structure of your home and mold will start to grow on wet surfaces. The sooner you start the fire restoration process the more effective you’ll be at preventing mold growth and water damage from occurring.

While the condition of your home post-fire can be an extremely overwhelming site to see, fire restoration specialists have the expertise and skills necessary to get your home back to normal. Prevent further damage by contacting them right away!

Fungal Fraternal Twins: The Differences Between Mold and Mildew

1/24/2019 (Permalink)

Mold can be a much larger infestation.

Difference Between Mold And Mildew

Mold and mildew, while similar are not the same and are resolved in drastically different ways. For instance, mold damage may require a specialist, but any number of household cleaners likely remedies mildew. While these fraternal fungi are related, it is important to Know their differences to reduce your level of anxiety should you come across either.

1. Prominence Versus Subtleness

Mold is a little bit of a trickster, when it appears, it may only show up in blotches on walls or surfaces, but it has likely been growing for some time in wall cavities and crawlspaces. Mildew growth, alternatively, is considered a surface fungus, meaning that it is what you see.

2. Bold Black and Green Versus Lighter Gray and White

While mold damage and mold growth are distinctive for many reasons, one is the color of the fungus. Mold can be a multitude of colors, depending on the type of mold, but the most common colors are black and green. Mildew, however, is not as colorful, only showing up in gray and white.

3. Fuzzy Versus Smooth

When staring at a mold specimen and a mildew sample, you will likely notice the apparent texture difference. Mold is almost fuzzy while mildew is flat. Also, mildew will resemble a stain more than a growth.

4. Infestation Versus Nuisance

Mildew can be considered a nuisance, something that is annoying but easy to clean and remove. Mold, however, can be a part of a larger infestation that has set up base camp in your walls and crawlspaces. If you find mold, it may be wise to contact a mold remediation specialist in the Dunwoody, GA , area to help.

Mold damage can be expensive to remedy, but just because you find a discolored growth behind a kitchen cabinet does not mean you are dealing with mold. Mold and mildew, while similar, are vastly different, so know which fungus you are dealing with before you panic.

Avoid These Mistakes If a Broken Pipe Floods Your Home

1/16/2019 (Permalink)

Water damage to carpet in Chamblee, GA

Avoid These Mistakes If a Broken Pipe Floods Your Home

Living your life is like driving down the road in Chamblee,GA. Plenty of people will tell you the best route, but almost no one warns you about the potholes.
When it comes to water in the home due to a broken pipe, there is plenty of advice on how to handle the problem but not as much about pitfalls to avoid. Here are some to consider:

1. Don’t Procrastinate.
Time is your enemy. Shutting off the flow of water is merely the first step. You need to aggressively get all that water out of your home as quickly as possible. Water damage remediation cannot wait until tomorrow.

2. Don’t Assume That the Damage Ends When the Flow of Water Stops.
Water is always on the move. Once it escapes, it goes everywhere and damages almost everything it touches:

  • Hardwood floors
  • Subflooring
  • Lower levels of your home
  • Molding and wallboard
  • Carpets
  • Wooden furniture and cabinets

Also, don’t forget that untreated water damage due to a broken pipe can lead to a mold problem more devastating than the water damage that brought it on.

3. Don’t Overlook the Risk of Electrocution.
With water damage, there is always a chance that it will find its way inside electrical appliances, outlets and other fixtures. Water connecting with electricity increases the possibility of electrocution and fire.

4. Don’t Assume That Your Insurance Won’t Cover This Flooding.
Examine your water damage coverage. If you call your agent first, and if you decide not to file a claim, the agent may still be required to report the call. This report might be part of the basis for a future increase in your premium. However, if you don’t understand the policy, make the call.

5. Don’t Hesitate To Call for Help.
Water damage from a broken pipe is a serious matter. There are skilled and well-equipped water damage remediation specialists ready to come in and restore your home. They are just a phone call away.

Smoke Residue in Electronics

1/9/2019 (Permalink)

Smoke damage on electronics in Dunwoody, GA

Safety and Manitenance Tips

A commercial fire in Dunwoody,GA, might have a number of invisible effects that you or your staff wouldn’t ordinarily consider. Review the following safety and maintenance tips in order to prevent unnecessary additional property damage such as an electrical fire.

1. The Effects of Smoke

While the damage may not be obvious initially, electronics can suffer from a number of different malfunctions as a result of smoke damage. The soot and residues that accumulate on conductive materials such as copper or circuit boards can cause shorts if the airborne contaminants from the fire were themselves electrically conductive. Acids in the soot can degrade metal contact points over time, even if there was no initial loss in functionality. Perhaps most importantly, an insulating layer of smoke can cause heat retention in some devices, resulting in a potential electrical fire.

2. Initial Steps

The best preventative measures you can take after a fire event are related to data and documentation rather than restoration. Make an inventory of all affected devices for insurance purposes. If the device was involved in handling information, such as a computer, make any necessary data backups on a separate hard drive or another form of non-volatile memory. Every device that is not absolutely essential to business operations should be disconnected to await computer cleanup.

3. Professional Help

Do not attempt to clean or repair any electronic devices yourself. Contact a qualified fire restoration service to begin the removal of smoke from your sensitive equipment. This is especially true of larger appliances, as these can present a safety hazard when opened. A professional service can mitigate these risks and is more likely to be able to repair your electronics, which will save your business money in the long run.

The modern business requires a number of different electronic devices to stay functional. Prevent an electrical fire or other catastrophe by having a plan to restore or replace the necessary parts of your infrastructure.

What Is Category 3 Water Damage?

12/31/2018 (Permalink)

If a residence in Dunwoody, GA has sewage backup, you should arrange a professional sewage cleanup

Category 3 water is highly contaminated. This classification applies to standing water resulting from flooding or a sewage backup. Clean Category 1 water or Category 2 water from an appliance leak may also deteriorate if left standing for several days. Learn more about contaminants found in black water and flood or sewage cleanup methods.


Sewage overflow may contain bacteria and other microbes. Flood water often contains solid waste and a wide variety of contaminants. These may include:

  • Chemicals
  • Heavy metals
  • Pathogens

Contaminants may vary depending on the water source. Regardless of whether a residence sustains damage due to a flood or sewage overflow, homeowners should act quickly to limit primary water damage and secondary damage.


Black water poses a variety of risks to humans and animals. Some of these risks may include:

  • Infectious bacteria
  • Mold growth
  • Viruses

The best way to reduce these risks is to have experts pump out standing water and treat the affected area. Professional equipment and expertise will allow for faster mitigation.

Cleaning and Disinfection

Clean Category One water can simply be dried as long as homeowners or a water damage mitigation service act quickly. Category 2 and 3 water calls for thorough cleaning and the use of disinfectants. Depending on the type of flooding it may be necessary to:

  • Pre-treat the area with disinfectant
  • Tear out damaged porous materials
  • Clean and disinfect the area
  • Thoroughly dry the area

Experts may rely on air movers, fans, or dehumidifiers to promote ventilation and lower moisture levels in the air. These measures can reduce risks and prevent secondary damage, such as mold growth.

Black water can pose infection and mold risks. It is important to quickly remove standing water and thoroughly clean, disinfect, and dry the affected area. If a residence in Dunwoody,GA, sustains Category 3 water damage, homeowners should arrange for professional sewage cleanup.

5 Ways To Cook Safely

12/31/2018 (Permalink)

Many people in Dekalb,GA, love to cook. But even seasoned chefs sometimes make costly mistakes. Here are five helpful ways to avoid kitchen hazards such as a drain clog or grease fire.

1. Keep Your Vents Clean

It’s important to keep the vent screens above your stove clean. Otherwise grease can build up on the screen and inhibit the ventilation becoming a contributing factor in a kitchen fire. The grease build-up could even make a fire worse.

2. Don’t Leave Pans Unattended

Most cooks know never to lean a pan unattended on the stove. The pan could be knocked over, grease can splatter, or the food can be allowed to cook too long. Each of these things can be a fire hazard.

3. Don’t Put Grease Down the Drain

When you're done cooking it may be tempting to pour the hot grease down the drain. Built up grease in drain can lead to a drain clog and sink overflow. Instead the grease can be poured into a container, allowed to cool and then placed in the trash.

4. Wipe Out Greasy Pans Before Washing

Wipe out any remaining grease and food particles before washing your pans. This can help prevent buildup that may lead to a sink clog.

5. Call a Professional to Service Appliances

If you’re having problems with your stove or drain it may be time to call a professional. They will know how to fix the problem without causing a potential electrical fire. These can come from attempting to fix a broken stove or clogged dish disposal without the correct tools. If fire or flooding does occur, then a fire and water damage restoration service may be able to help.

Following these tips can help you prevent problems like a drain clog or grease fire. Never leave your stove unattended when it’s on, don’t put grease down the drain, and call a professional if your kitchen appliances need maintenance. In the event a fire or flooding does happen in your kitchen, then a restoration professional may be able to help.

How to Remediate Microbial Contamination Caused By Mold Damage in DeKalb Homes

12/26/2018 (Permalink)

Mold can be visible or hidden. Call SERVPRO to investigate and remediate.

SERVPRO's Three Steps to Combating Mold Damage

If evidence of mold and microbial contamination is present in a home, it is time to call the experts. The existence of mold is a serious thing because it spreads quickly and degrades structural materials. The tricky thing about it is that the spores are very tough to beat. 

The first option is a direct and physical removal of the affected items. Alternatively, they can be rendered neutral, so that the spores are unable to spread further. It is not possible to tackle mold spores with regular household cleaners, so it is important to consult a company like SERVPRO. We have lots of experience dealing with mold damage in DeKalb homes.

Keep reading to find out how we remediate mold and prevent it from spreading throughout family homes in this region.

Step One: Inspect the Area

Successful repairs are not possible until the source of the water gets identified and eliminated. Mold thrives in moist conditions, so there is always an underlying problem with excess water somewhere in the house.

If a pipe has burst, for example, it needs fixing and the affected area needs a thorough drying. Concealed leaks are the hardest to deal with because they present access problems. In some cases, a small section of plasterboard requires removal, so that the technicians can place dehumidifiers and fans inside wall cavities.

Step Two: Cleaning with Biocides

The most efficient way to handle moldy materials is to lift them up and out of the house. We can do this in some cases. Often, smaller non-porous items get removed for external cleaning. Or, the SERVPRO team sets up a containment chamber, where cleaning is carried out.

The aim, in both situations, is to take the mold away from unaffected areas, so that they do not become contaminated with microbes. Similarly, HEPA vacuums are a common tool, because they transfer the spores to a contained receptacle.

However, physical interventions are not always possible. When walls, floors, and ceilings become compromised, biocides are used to neutralize the mold spores. We only resort to strong chemicals if there is no other option for restoration, as they require all residents to vacate the building for a set period.

Step Three: Post Remediation Tests

SERVPRO does not leave the site until the technicians are confident that the spread of the mold is no longer a danger. Affected walls and other surfaces may need to be sealed and repainted to cover stains. Our team is happy to handle this part of the process too. The last step is to test the moisture levels in the home and ensure that the current conditions do not allow for further growth.

At SERVPRO of NW DeKalb/Dunwoody/Brookhaven, mold is a serious business. We have spent years tackling the problem for residential customers, and our methods are highly effective. We can help you rescue your property from the grip of mold damage. Call us 24/7 at (770) 396-3883.

Signature Indicators of Mold Damage in Your Dekalb Home

12/5/2018 (Permalink)

Mold in a Dekalb Property? Call SERVPRO for Remediation

Dekalb Restoration for Mold After a SERVPRO Inspection

Detecting mold can be one of the most challenging steps toward removing it from your home, as many of the worst mold infestations occur behind walls or below floors in inaccessible areas. However, mold thankfully has some important tells that can indicate its presence in the home. Although individually any of these observations may be unrelated to any possible mold growth in the building, they are still key indicators that may be strong warning signs both in tandem with each other or on their own. Without the advanced detection equipment used by SERVPRO inspectors, these signs are your best bet for finding mold growth.

Foul and Musty Odors
If an area of your home has suddenly been affected by unusual and strong odors, this may be a sign of mold damage in Dekalb. Some varieties of mold emit a strong, musty smell, but others may create other unpleasant odors. If the scent is stronger closer to a wall, floor, or ceiling, there may be a mold colony growing behind that surface. If the scent is strong enough, this may be reason enough to call SERVPRO and find out how serious the damage is.
Rotting Elsewhere in the Home
Although this may be harder to identify, quickness for food and materials to rot elsewhere in the home may be a sign of a large mold colony somewhere in the building. These colonies produce exceedingly high volumes of spores, which seek out surfaces to grow on and consume. If curtains, carpets, clothing, or even food is starting to decompose at an unusual rate, there may already be serious mold damage present.
SERVPRO of NW DeKalb / Dunwoody / Brookhaven is a local authority and resource for combatting mold damage. If you fear a mold infestation has taken root in your home, call us at (770) 396-3883.

Prepare Your Dunwoody Home For Water Damage, Plan Ahead Today

12/5/2018 (Permalink)

Every home is susceptible to some form of water damage.

Plan Ahead For Water Damage

There are quite a few people that make the mistake of waiting until something happens in their home before making a clear, concise decision about how to deal with water damage in their home. Damages after the fact may leave you with no other choice but to rebuild.

Take a few moments to contact the insurance company providing the water damage coverage on your Dunwoody home. Decide which coverage is best for you while attempting to cover any situation that may happen in your local area. It does not hurt to look ahead and plan for the worst possible situation; it may even be the better course of action. Who knows, you could even benefit from having a relationship with your local restoration company before needing their services. At the very least, having a plan in place with a company like SERVPRO gives you an opportunity to gain some improvements and advanced support during an emergency, or improve your chances of recovering from a disaster, each of which help you as a homeowner.

Every home is susceptible to some form of water damage. It could be weather related, local flooding, leaky pipes, broken appliances, improperly graded yards, poor drainage, damaged roof gutters and more. Why wait until these issues cause major damage before doing something about them? Keep in mind that the majority of the situations that SERVPRO technicians respond to concerning water damage in a home involve small maintenance issues turning into something severe. We deal with broken appliances flooding different portions of a home far more than we do natural disasters or storm issues.

Take advantage of preventive measures that fit your unique situation. Obviously, every homeowner should have their drainage systems and yard grading checked for severe issues. If you put it off, you are just asking for trouble. Have a company you trust check for problems and install additional drains, backflow valves, or sump pumps in areas where you need the help.

Your locally owned and operated SERVPRO can assist with these services and help you prepare your home for a variety of issues that plague your area. We live here too, so we understand what is necessary to take control and plan ahead. Contact SERVPRO of NW DeKalb / Dunwoody / Brookhaven for additional information on how we can help you prepare your home today (770) 396-3883.

3 Reasons Not to Bleach Mold

11/26/2018 (Permalink)

Mold damage in Chamblee,GA

Avoid using Chlorine or Oxygen Formulas To Clean Up Mold

Business owners or tenants who spot mold growing in a commercial property may consider using bleach for fungus cleanup. This method is not the most effective way to eliminate the presence of mold and prevent colonies from returning. Here are three reasons to avoid using either chlorine or oxygen formulas for the purpose of cleaning up mold.

1. It Cannot Eliminate Mold in Porous Materials

The ionic structures of these cleaning solutions are incapable of penetrating porous materials. For this reason, chlorine and oxygen solutions are not suitable for eliminating mold from carpet, drywall, or upholstery.

Bleach is useful for sanitizing non-porous surfaces, but it will not eliminate the root structure of mold growth. If the conditions that allowed mold to grow persists, colonies are likely to return in spite of fungus cleanup efforts.

2. It Is Corrosive

A chlorine-based cleaning solution is very harsh and corrosive. This cleaning solution is known to irritate the eyes, skin, and lungs. This formula can also irreparably damage delicate fibers and cause other materials to deteriorate. Furthermore, it may produce harmful dioxins.

Oxygen-based formulations do not contain phosphorous or nitrogen and are natural, biodegradable, and less likely to cause deterioration. Even though these solutions may be preferable to chlorine, neither substance is the best choice for dealing with mold. These solutions are also not suitable for use on metallic surfaces.

3. It Quickly Loses Strength

A sealed bottle of this cleaning solution can lose up to 50% of its effectiveness while sitting on a shelf for only 90 days. Oxygen-based products may be more useful for deodorizing and killing bacteria and fungi, but these formulations lose effectiveness even more quickly than chlorine solutions.

These are just three reasons not attempt to use any form of bleach to clean up mold. For the most effective fungus cleanup results, contact mitigation and restoration professionals based in Chamblee,GA.

How Do You Flood Proof a House?

11/19/2018 (Permalink)

Flooded home in Dunwoody,GA

Flood damage may seem inevitable. Even if your home is located on a flood plain or near the coast, there are several measures you can take to increase flood safety and flood proof a residence in Dunwoody,GA.

Outdoor Flood Proofing

There are several retrofitting measures that may reduce the severity of flooding:

  • Adjust the grading or slope of your property so water will drain away from the foundation
  • Apply sealing treatments to exterior walls
  • Anchor and elevate HVAC units, fuel tanks, and generators

If flooding is a frequent problem, consider investing in foundation vents that allow water to flow through the base of your home.

Indoor Flood Proofing

You may want to consider a combination of preventative and flood safety measures inside. If the municipal sewer system or septic tank at your residence back up, you should consider installing preventative valves.

  • A backflow valve can keep sewer water from flooding your home
  • A gate valve can provide a stronger seal than a check valve or flap valve

If flooding is on the forecast, you should take immediate action.

  • Raise circuit breakers, sockets, switches, and wires
  • Situate powered connections at least a foot above the anticipated flood level
  • Elevate appliances and contents

You should also keep basic safety tips in mind. Exercise care when switching off electricity, particularly if this involves crossing standing water. All of these measures may limit the extent of flood damage.

Preventative Measures

You may also want to obtain materials to prevent water from penetrating your house. Keep burlap bags, sand, and shovels on hand or invest in re-usable sandbag alternatives.

If a flood affects your home, focus primarily on flood safety. Trying to flood proof a structure is less important than staying safe in the event of a disaster. Rely on a water and storm damage mitigation company to restore your residence in Dunwoody,GA.

5 Steps for Constructing Your Company’s Emergency Plan

11/19/2018 (Permalink)

Is important to know the exits of your building in Dekalb,GA

Contingency Plan In Place In Case Of A Fire

It’s a wise decision for a company in Dekalb,GA, to have a contingency plan in place in case of a fire. Not only can such plans help protect your employees, but after a disaster, they can help you get the cleanup process underway.

1. Know Where the Most Likely Ignition Points Are

Knowing ahead of time what areas might be the most likely sources for a fire allows you to plan accordingly. These might be places to ensure there is a fire extinguisher handy.

2. Map Escape Routes to Multiple Exits

An important part of an evacuation plan is knowing where the building exits are as well as knowing the quickest way out from any point of the building. You will want to plan at least two exit routes from each location in the event one is blocked by fire or debris.

3. Plan a Safe Meeting Point Outside

Another important aspect of a contingency plan is a safe place for your staff to meet outside the building. Gathering together will allow you to account for everyone after a fire.

4. Ensure Every Employee Is Aware of the Plan

One of the most important parts of an evacuation plan is to make sure everyone is aware of the details. You may want to post the plan in the breakroom as well as include a copy in your employee handbook.

5. Know Who to Call for Cleanup

Cleaning up after a fire can seem like a daunting task. You may want to prepare ahead of time and include the number of a fire damage restoration service in your plan.

With a contingency plan in place for your business in Dekalb,GA, you and your employees can know what to do in the event of a fire. Your plan should outline where the exits are, the fastest route to each one, and include a meeting place outside.

How to Use a Fire Extinguisher

10/22/2018 (Permalink)

Knowing how to use a fire extinguisher can prevent fires from spreading nearby residences in Dekalb, GA

A fire extinguisher is only useful if you know how to use the device. Be sure to check the class of extinguisher and identify a safe evacuation route. Follow these four steps to use an extinguisher to safely suppress a fire.

1. Check the Contents

There are four classes of extinguishers, and multi-class extinguishers can be useful for more than one class of fire. Class A extinguishers often put out fires involving commonplace combustibles such as paper or wood. Class B extinguishers contain materials designed to put out fires involving flammable liquids such as grease or gasoline. Class C extinguishers are designated for electrical fires. Class D extinguishers are suitable for use on flammable metals. Multi-class extinguishers may be labeled A-B or A-B-C.

2. Pull the Pin

Pulling the pin on a fire extinguisher will break the tamper seal. After you do so, an extinguisher will need to either be disposed of or refilled. Some extinguishers are designed for one-time use while others are refillable.

3. Aim the Extinguisher

Point the horn, hose, or nozzle of the extinguisher toward the bottom of a fire. You should be careful not to touch the horn on a CO2 extinguisher, as it may become extremely cold.

4. Squeeze and Spray

Spray horizontally from side to side across the base of a fire until it appears to be out. The fire may reignite, so it is a good idea to keep an eye on the area and call firefighters to ensure that it has been completely suppressed.

Knowing how to use a fire extinguisher can prevent fires from spreading and destroying nearby residences in Dekalb,GA. If a kitchen fire or another type of fire breaks out in any part of your home, the right extinguisher class may limit the damage. Hire a fire damage restoration company to clean and restore the affected area.

3 Flood Facts for Commercial Building Renters

10/15/2018 (Permalink)

Purchase your flood insurance in Dekalb,GA for your commercial building

Renting a Dekalb,GA, commercial building comes with many responsibilities. However, you may not be aware of your duties before and after a flood. Flooding can have a number of sources and may not be covered by basic renter’s insurance. Understanding the facts about flooding, as well as your responsibilities and rights as a tenant, can help you move forward with confidence during this type of emergency.

1. Building Repairs Are the Landlord’s Duty

If you do not own the building where your business is located, then your landlord should be responsible for repairing any flood damage. For example, if water shorted out the building’s electrical supply or damaged the flooring, it is his responsibility to call contractors in to make the necessary repairs. The repair of other systems, such as internet access, air conditioning and plumbing, also fall under your landlord’s accountability.

2. Flood Damage Is Not Always Covered by Insurance

Your renter’s insurance may cover fire or theft, but it is important to understand that most policies do not cover flooding under umbrella coverage. In most cases, you would have to purchase flood insurance that is separate from the policy you carry now. If you rent in an area that is prone to flooding, it may be wise to look into coverage that can protect your belongings and to research the cost of a flood damage and restoration service that can help you salvage important items.

3. Your Landlord’s Insurance May Not Cover You

Having knowledge of your insurance coverage in case of a flood can be vital to the survival of your business after a flood. In most cases, the landlord’s policy does not cover his tenants’ belongings, so it is important that you have effective coverage and update it as needed as you expand your company.

Flooding can devastate your Dekalb,GA, business, so you may want to take the time to understand the details of your renter’s insurance. The more aware you are, the better prepared you can be in case of a flood.

The 3 Categories of Water: The Good, the Bad and the Ugly

10/9/2018 (Permalink)

Category 1 water damage comes from a clean water source, a fresh water line for a refrigerator

If your home is flooded with water, it is important that you understand where it came from before you start cleaning up the mess yourself, otherwise you risk touching contaminated water. There are three categories of water that you should know about:

  • Category 1, which is clean water
  • Category 2, which is contaminated
  • Category 3, which is sewage or black water

If you are unaware of where water came from, the best thing you can do is to call a Dunwoody,GA, water cleanup specialist.

Category 1 Water

Category 1 water is water that originated directly from a sanitary source, such as a supply line. This type of water is generally safe for non-professionals to deal with on their own. However, if the water is allowed to sit and mix with soils or with components of a building, it may become category 2 water.

Category 2 Water

Category 2 water is contaminated water, and it is not recommended that individuals attempt to cleanup this type of water on their own. Also known as "gray water," this water has bacteria present but does not contain any human waste. Experts recommend contacting a professional cleanup grew to deal with gray water only because it's difficult to know what types of contaminants it contains.

Category 3 Water

Category 3 water does contain human waste and other raw sewage, which is why it is also referred to as black water. This type of water is grossly unsanitary and should not be dealt with by a non-professional.

All three types of water can cause secondary water damage, which is why it is essential that they are dealt with right away. If you fail to clean up any type of water mess, it can cause mold and other property damage. Whether you are dealing with clean water, contaminated water or water of unknown origins, contact your local Dunwoody,GA, water remediation team right away for advice and assistance.

Preventing Water Damage on Your Construction Site

10/2/2018 (Permalink)

Water damage in Dekalb, GA

If you own a construction company, you know that there are many things that could go awry during the construction process. One of those issues is potential water damage. At any stage of construction, you may discover you need water pipe repair or a better drainage system. The weather may even play a role. Here are some common ways that water damage could happen on your construction site in Dekalb,GA, and how to either avoid or fix them.

Poor Drainage

Water needs a place to go, and if you don't direct it to where you want it to be, you could have a bad situation on your hands. If drainage pipes get clogged or there's more water than space to move it to, you could end up with a flooded site. There are a few ways to ensure proper drainage:

  • Keep soil around the site graded
  • Set up barriers, such as sandbags, around the perimeter
  • Install screens on your drains to filter out debris
  • Designate a specific place for water to drain

Poorly Installed Piping

A badly installed or poorly fitted pipe could lead to the inevitable need for water pipe repair. If the pipes leak, you may have a soppy mess at best and possibly water damage in the building. The site manager should inspect the pipes before water is pumped through them and sign off on their use.

Inclement Weather

A broken pipe isn't the only thing that can cause large leaks. Buildings under construction are particularly vulnerable to adverse weather conditions because they are open and exposed. You can install temporary roofs to shield the building from harm.

Material Storage

Just like the interior of your building, your materials should be protected, too. Store them in a separate, waterproof shed or inside the building on a raised platform under a tarp. This protects the materials from water that comes from above or below.

Whether your flooding stems from a need for water pipe repair, better drainage or sunnier weather, it can be just as expensive to remedy as a finished building. Plan ahead to protect your construction site from water damage.

3 Stages of Food Mold

9/18/2018 (Permalink)

Drying moisture fans in Dunwoody, GA

Keeping your Dunwoody,GA, home clean is probably a high priority for you. The kitchen can be especially challenging, especially when it comes to keeping your refrigerated and countertop foods fresh. One problem you may face is bread mold, which can invade almost any type of yeast-based product. While it might seem that food mold grows overnight, there are actually three stages it goes through before it becomes visible.

1. Mold Spores Lie Dormant

Mold spores are present on many surfaces, even if you cannot see them. This is also true of many foods, including fruit, meat and bakery products. These spores are harmless on their own and may be washed away or destroyed during the cooking process. Once the food sits for more than a few days, the present spores begin to take effect.

2. Germination

As food ages, the mold spores on its surface will begin to grow and germinate. Fridge mold can develop on almost any food, even if it is in an airtight container. When food sits, the mold spores start to consume its nutrients and then multiply and grow.

3. Visible Mold

Once the mold spores start to grow, they can be seen by the naked eye. They usually appear as white or light green spots. Bread mold of this type can be especially common, especially during humid weather. If the mold problem becomes severe, it can spread quickly, so you may want to consider calling in a mold damage and cleanup service to inspect your kitchen for infestation. Mold technicians may be able to offer you tips on how to avoid future fungus growth and prevent your fridge from becoming the ideal environment for mold to thrive.

Battling food spoilage, from bread mold to fuzzy leftovers, can be a challenge. However, when you know how mold grows and why, you may be able to slow or prevent the process and keep your Dunwoody,GA, home cleaner.

4 Tips for Preventing Flood Damage

9/18/2018 (Permalink)

Power generator in Chamblee, GA

When you live in an area that flood frequently, you know that you need to have a flood safety plan. Even when you don't live in a place that experiences frequent flooding, it is a good idea to think about ways to protect your home in case a storm hits. Here are four safety tips for preventing flood damage to your home in Chamblee,GA, so that you aren't left without a plan.

1. Devise a Plan for Water Flow

As rain falls, you want the runoff to actually run off and away from your home. Keep all gutters and rain spouts clear so that water can run off your roof without pooling. Point rain spouts away from the house. Make sure the grading around your house directs water away from your foundation.

2. Add Flood Resistant Measures

There are changes you can make to your home to essentially flood proof the building. Install flood safety backflow valves on all pipes that enter your home. Consider installing foundation vents to give groundwater space to flow through a designated space in your house instead of seeping into places it's unwelcome.

3. Raise Indoor and Outdoor Electrical Equipment

All electrical sockets and switches should be installed well above the flood line. Large appliance such as your furnace should be anchored above the flood level as well. Outdoor equipment, particularly those items that could contribute to contamination if flooded, should be raised.

4. Have a Flood Emergency Plan

Despite all your efforts, sometimes storms are so bad that you cannot prevent your home from flooding. If you are under a flood warning, move everything you can, particularly electronics, furniture and textiles, to an upper floor or the highest point you can reach. Shut off the electricity and elevate appliances you can't fully move.

If you have flood damage, water restoration specialists can help you recover. By taking preliminary flood safety measures, though, you can minimize the damage the flood does to your home.

Damages After the Flames Are Gone

8/31/2018 (Permalink)

Fire damaged material on a facility in Dekalb, GA

A business fire is a frightening and concerning situation that no business or property owner wants to face. However, when fire does affect your company, professional restoration services can help you feel less overwhelmed. These experts understand that not all fire damages are structural; they'll address the necessity of smoke cleaning as well.

Hidden Dangers Following a Fire

After a fire, hidden danger can include:

  • Particles of substances burned during the fire could be toxic and may hover in the air or soak into porous surfaces.
  • Droplets left behind by the water hoses may contain poisonous vapors that are easy to inhale.
  • Carbon monoxide is a significant threat after a fire. This toxic gas, and others, are often created as household products melt and burn. These include hydrogen cyanide and phosgene.
  • Damaged wiring and a compromised electrical system could lead to corrosion and malfunctions.

Smoke Follows Fire

One of the most serious types of smoke damage is the remaining smoke odor and the hazards its presence indicates. Even if your furnishings don't show any signs of fire damage, they could contain particles of carbon or vapors from burning plastics. Smoke cleaning and restoration professionals will address this issue, getting rid of soot and smoky residue with professional-strength cleaners and deodorizers, air filtration devices, ozone machines, and thermal foggers.

Delayed Damages

Discoloration is another serious effect of fire damage. Stains and yellowed ceilings may appear days after the fire has been put out. Plastic surfaces and wood furnishings may also become warped or stained. Even porous stone can be affected by fire and smoke damage.

The interior damage to your company doesn't end when the flames go out and the smoke cleaning begins. As soon as it is safe to do so, contact your insurance company and get the details on your fire coverage. Many insurance providers insist on the work of a restoration company to protect the structure of your property and the safety of your employees and customers. Make sure you know the appropriate fire protocols in Dekalb, GA.

Find the Right Time for Employees To Return During Flood Cleanup Using 3 Guidelines

8/24/2018 (Permalink)

Commercial power generator on a storm damage in Chamblee, GA

Your business in Chamblee, GA, may be recovering from the flood, but there is catchup work to be done to make up for the time lost to closure for restoration. Eager owners and employees may be wondering when it’s best to return to a business location that recently suffered black water damage. Following these three guidelines will give a general idea of the appropriate time to resume using a building.

1. Water Sitting Untreated Can Be Dangerous, So Don’t Enter Early

Even if it starts out clean, a flood can create an electrocution hazard or become contaminated with microorganisms or hazardous building residue like asbestos and lead. It’s difficult to know what’s in the standing water as it stagnates without testing, so it’s advised for no one to be near it before it’s removed and sterilized.

2. Disinfection Is Often the Key Milestone for Returning

Black water includes toilet overflow and sewage. It is not advised to work around potentially dangerous waste without high-grade protection. Your workers can typically expect safe premises after the cleaners disinfect and clean the building. Before that, there could be dangerous debris washed up in water that could still be around on the flooring.

Disinfection comes late in the process because the water needs to first be removed for the room to be properly disinfected. Any components or assets in the area that were soaked in contaminated water are removed or demolished during this process. It is likely safe to request to resume use of the building afterwards.

3. Ask the Restoration Company Directly If Uncertain

As experts in the field, the professional flood damage restoration crew can offer the best estimate for their processes. Flood cleanup can differ depending on many factors, so it’s best to get an answer directly from the specialists.

The loss of wages and revenue can motivate people to come back to a flooded business sooner than later, but first the cleanup process needs to reach its goals so the building is no longer at risk. Verifying the black water is fully treated saves the trouble of problems from a premature return.

Preparing Your Home for an Extended Absence

8/17/2018 (Permalink)

Leaking water into the interior of a wall in a Dunwoody, GA home

Are you thinking of ditching your Dunwoody, GA, home for a two-week getaway on white sand beaches? Perhaps you want to leave your home unoccupied for an entire winter to escape the cold. Whatever your plans, you should do what you can to prepare your house for an extended absence. If you fail to do this, you may come home to a flooded kitchen thanks to the unnoticed need for water pipe repair.

Water pipe repair

  • Have it inspected. You may think all your plumbing is in working order, but leaks can be hidden within the depths of your walls. Calling in a plumber or residential water repair expert can help you make sure there are no hidden problems. Don't forget to have someone check your sump pump and other equipment to make sure your home is ready for heavy rain.
  • Clean your gutters. No matter what time of year you're leaving, you should clean out your gutters before departing. Clogged gutters can allow rain water to sit on your roof, which can increase the chances of leaks into your attic space and the rest of your house.
  • Turn off the water. If you're going to be gone for a long time, you could turn off the water supply to your house. This can help protect you from a major water pipe repair as soon as you get back.
  • Protect your pipes. If you are leaving for the winter, you need to make sure your pipes are well-insulated. This is especially true if you plan on turning off or lowering the heat. A frozen pipe can quickly turn into a broken pipe while you are away.
  • Hire a sitter. Ask a neighbor, friend or relative to stop by your home every few days. If the basement becomes flooded after a heavy rain, a house sitter can catch the problem before it turns into a moldy issue.

Taking vacations is a great way to relieve stress. You can prepare your house for vacancy to reduce the need for a water pipe repair when you get back.

Tips for a Mold-free Restaurant

7/24/2018 (Permalink)

When you do have mold growth, you can count on professional remediation specialists.

Mold spores are abundant in our environment, but problems develop when they get inside your building and find damp places to grow and reproduce. Sometimes you smell mold before you see it, as the release of mycotoxins from the digestive process is what makes that familiar musty smell. The constant cooking and washing in a restaurant increases opportunity for mold growth, but you can take steps to reduce your risk through inspect, maintenance and cleanliness. Really, there are two main categories to manage for mold risk in your restaurant: food and building.

Protect Food

Since mold spores are all around the environment, it's important to take additional precautions to protect food from mold growth. Here are a few things you can do to keep the food safe in your restaurant in Dunwoody, GA.

1. Buy quality food and check it for signs of mold
2. Use plastic wrap to cover any food that is out for prep or serving
3. Refrigerate unused foods quickly into clean containers and cover tightly
4. Mold can grow in the refrigerator so use leftovers in 3-4 days before mold has a chance to grow

Maintain the Building

A restaurant presents additional moisture problems because of the kitchen environment. Kitchen space is packed tight with equipment and ventilation is often challenging resulting in high humidity. It's important to check frequently for problems and maintain equipment. Here are some places to pay attention to and to keep clean.

1. Use ventilation systems as well as heating and air conditioning systems to keep humidity levels under 40%
2. Maintain ventilation hoods and duct work for cleanliness and proper function
3. Keep all rags and sponges clean and dry, if anything smells musty throw it out
4. Regularly clean the refrigerator, including rubber casings, with a baking soda solution (1 tablespoon per quart of water)
5. Check for leaks and water damage around plumbing

When you do have mold growth, you can count on professional remediation specialists who cleanup mold using special equipment and methods that contain the area and preventing further spread of spores in your restaurant. For more information, visit http://www.SERVPROnwdekalbdunwoodybrookhaven.com/.

Understanding the Residential Fire Cleanup Process

7/24/2018 (Permalink)

Dealing with the aftermath of a fire and resulting smoke damage is bound to be a stressful time for anyone, including residents of Dunwoody, GA.

If you’ve experienced a residential fire in Dunwoody, GA, hiring a cleanup and restoration specialist will be one of the first steps on the road back to normalcy. The services required can vary based on the severity of the destruction and amount of smoke damage, but the process will generally involve the following steps:

1) Assessment and inspection: Your chosen restoration company will arrive on site to determine the extent of the fire. This process is critical not only for visible damage to the home, but also for things you may not see such as soot damage.

2) Limiting exposure to the elements: If walls, roofs or windows have been destroyed, your home could be subjected to further damage. Therefore, covering up any exposed areas with boards or tarps will be a very important early step in the procedure.

3) Water mitigation: If water damage has occurred as a result of the extinguishing process, those areas will need to be dried as soon as possible to help reduce the risk of additional harm. Restoration specialists utilize air movers, vacuums and dehumidifiers to expedite this process.

4) Smoke and soot removal: Restoration companies utilize specialized equipment that can remove traces of soot from surfaces and eliminate signs of smoke damage.

5) Cleanup: The final step before rebuilding, the cleaning process is crucial for any belongings or structural elements damaged by the fire. Smoke cleaning ensures that odors are removed from the home.

6) Repair structural damage: The final step is the actual construction phase. The extent of the rebuild will depend on the severity of the fire and can include things like new carpet, replacing drywall, installing windows, patching/repairing roofs, etc. If entire rooms or areas of the home have been destroyed, they will be rebuilt.

Dealing with the aftermath of a fire and resulting smoke damage is bound to be a stressful time for anyone, including residents of Dunwoody, GA. Thankfully, there are trained professionals available to help you restore your home to its pre-fire condition. For more information, visit http://www.SERVPROnwdekalbdunwoodybrookhaven.com/

Stay Safe During the Next Flood and Avoid Getting Behind the Wheel

7/24/2018 (Permalink)

If you have thought about driving along a flooded street, don't.

If you've never been in a flood yourself but have watched the news footage of such an event, then you likely assume that driving along a flooded street is no big deal. After all, thousands of people seem to do it every year and make it out alive. The news may show hordes of people trying to wade through floods in their vehicles, but what they don't show is what happens to those vehicles once the cameras stop rolling.

Driving through flooded roads is dangerous. Here are just few reasons that you should refrain from travelling during a flood:

• Vehicles begin to float in just 30 centimeters of water, which means that if you're out on the streets during a flood, you risk losing control of your vehicle.
• If the roads are only partly flooded, meaning your tires still touch the pavement, you risk hydroplaning.
• Oftentimes, flooding hides sinkholes, debris and other hazards.
• If you drive at regular speed into just 15 centimeters of water, you will experience the same impact as a mild car accident.
• Water is bad for your car's electrical system.

It is never a good idea to drive through a flooded street, not even in an emergency. If there is an emergency and you cannot leave your home, call 911 and a trained professional will come to your aid (in a durable vehicle, of course).

There are dozens of articles out there that offer "travel tips" for driving through flooded roads. Do not heed their advice. The only safe way to deal with flooding is to stay on high ground and off the roads. If you need help, phone it in. A Dunwoody, GA, flood damage remediation team can come to your rescue as soon as it is safely able.

If you have thought about driving along a flooded street, don't. Doing so could put you and your loved ones in unnecessary danger. If you need help, call for it and someone will come to you. For more information, visit http://www.SERVPROnwdekalbdunwoodybrookhaven.com/.

Kitchen Fires in Dunwoody Can Be Damaging

6/25/2018 (Permalink)

Unattended Gas Range Can Lead to Fire Damage in a Dunwoody Kitchen

SERVPRO Professionals Restore Your Fire Damaged Property.

A small fire wreaks havoc on your kitchen and the surrounding areas. Luckily it was small, and no one was hurt, but you still need quite a bit of repair, you are more shook up than anything else.

When the unexpected strikes your Dunwoody property, quality fire damage restoration is closer than you may think. We are locally owned and operated, with several years of experience in helping families just like yours recover from disaster. We work hard to make instances of critical stress disappear, "Like it never even happened," and get things back to normal in a quick, efficient way that fits your unique situation.

The staff at SERVPRO begins your recovery process by using the information you provide during your initial call to determine the proper amount of personnel and equipment necessary to tackle the event happening in your home. Our staff is trained to make the entire process as stress-free as possible. We help you adjust to your current situation, providing relocation assistance if needed, and even assist with filling out any paperwork required for your insurance claim.

Our SERVPRO team responds quickly, arriving within four hours of your initial call and begins your restoration immediately. We play close attention to any possible hazards before entering your property, shutting down the electricity and gas if necessary, while also checking for any possible slip & trip hazards caused by damaged flooring or ceilings sagging from water exposure.

The on-site manager assigned to your property provides you with a full inspection to assess all damage and makes recommendations as needed. We fully explain each of the services that are available to you and keep you informed throughout the entire process. Making sure that you know what we are going to do before we do it and answering any questions you have come up during the process.

SERVPRO technicians provide you with board-up and roof tarp services if necessary to protect the inside of your home from outdoor weather. Our services also include access to various water extraction equipment, such as wet-dry vacuums, hand-held and truck mounted water extractors, depending on the volume of water that exists on your property.

Our technicians combine the latest drying and cleaning techniques to the affected areas, including any furniture or personal belongings affected by the fire or firefighting efforts. Using many different cleaning methods to address smoke and soot removal on a variety of surfaces, while using the proper deodorization techniques to remove any odors that develop during the fire.

Contact SERVPRO of NW DeKalb - Dunwoody - Brookhaven for all of your fire, water, mold, or storm damage requirements today. (770) 396-3883

What To Do After a Pipe Breaks

6/22/2018 (Permalink)

Once you’ve managed the immediate dangers of bursting pipes, let an expert handle the cleanup.

When temperatures drop in Dunwoody, GA, water inside your pipes can freeze. As water freezes, it begins to expand and that expansion can cause your pipes to burst. Bursting pipes can do an incredible amount of damage in a short amount of time. While it’s natural to panic when water is gushing into your home, staying calm and acting fast can minimize the water damage. Follow this guide to deal with a broken pipe.

1. Turn off Your Water

Turn your water off at the main valve. This stops water from flowing into your house. The quicker you accomplish this, the less damage you’ll have.

2. Turn off Your Electricity and Gas If Necessary

If the water comes into contact with any electrical outlets or exposed wires, it can cause an electrical current to flow through the water. This presents a lethal hazard to anyone who comes into contact with the water. In these cases, it’s important to shut off the electricity. Likewise, if water comes into contact with any gas appliances you should call your gas company and tell them to shut off your gas.

3. Contact a Plumber

Call your plumber and let them know the situation. They’ll need to come to your home and fix the broken pipe.

4. Call a Water Damage Mitigation Specialist

If a lot of water was released by your bursting pipes, contact a water damage mitigation specialist in Dunwoody, GA, to handle the cleanup. They can extract the water and dry out the affected area quickly and efficiently. If water is left standing or materials aren’t dried out completely it can result in secondary damage and mold growth. The water evaporates, causing high humidity inside your home. This moisture in the air then condenses on ceilings and walls, causing water damage far from the original source. These damp materials are then a perfect breeding ground for mold.

Once you’ve managed the immediate dangers of bursting pipes, let an expert handle the cleanup. They’ll make sure your house is clean and dry as quickly as possible so you don’t have to worry about secondary damage to your home. For more information, visit http://www.SERVPROnwdekalbdunwoodybrookhaven.com/.

Surprising Types of Category 2 Dirty Water

6/20/2018 (Permalink)

A common misconception about floodwater is that these categories are stable.

If you've ever had a flooded site in Dunwoody, GA, that involved water pipe repair, then you might be familiar with the different types of water damage, commonly referred to by category descriptions. However, there is always something to discover about this categorization system. For example, category 2 water damage contains some types of wastewater that might surprise you. For quick reference, here are the three major categories of floodwater:
• Category one: clean water, such as from a broken pipe in the supply line
• Category two: water that is contaminated but not immediately dangerous
• Category three: wastewater posing a grave threat to health

The Trouble with Food

One of the most common types of businesses to suffer from category 2 water damage is food service. Restaurants, catering businesses or similar establishments should pursue water pipe repair as soon as possible. Even cleaning products, such as concentrated dish sanitizer or soap for mopping the floor, have the potential to contaminate floodwater so that it is unsafe for prolonged human exposure. Furthermore, many foodstuffs, including the relatively innocuous staples milk, sugar and flour, provide a perfect opportunity for microorganisms to flourish when they are added to flood water.

Shifting Categories

A common misconception about floodwater is that these categories are stable. This is far from the truth. Categories can easily increase with time or other factors. For example, category 1 clean water that seeps down through a building automatically becomes category 2, as it is contaminated with building materials. Clean water that is left sitting also becomes category 2 damage once it starts to grow harmful microorganisms.

These categories provide important safety guidelines, and they also determine the amount of investment you will have to make in your cleanup process before your business becomes as good as new. Try to estimate your water category level before you call the professionals. However, make sure not to wait too long: delaying water pipe repair could allow your category level to increase and cause your costs to skyrocket. For more information, visit http://www.SERVPROnwdekalbdunwoodybrookhaven.com/.

Clogged Gutters Cause Water Damage During DeKalb Storms

5/31/2018 (Permalink)

Call SERVPRO When Water Causes Damage to Your DeKalb Home

When Your Property Is Damaged by Rainwater--Call SERVPRO

Busy homeowners do not always have the time to clear and maintain downspouts and gutters, increasing the risk of water damage to their dwellings when heavy rains fall. Gutters that are filled with leaves, branch bits, and other debris allow water to pool next to your roof, wicking under shingles and through fascia to enter your home. The first sign you may have of a severely clogged gutter is a bulging wall near the place where the gutter is pushing water into your house. Sometimes a musty odor develops as this dirty water makes its way into your home, containing a rich mixture of decaying organic material that feeds the mold spores that are almost always floating on air currents inside and out. SERVPRO technicians can isolate the source of moisture that is causing water damage, and then we can develop a plan to help restore the area of ceiling and wall that risks deterioration.

Gutters also have an important job in diverting rainwater and preventing water damage to your DeKalb foundation. Water that overflows from the clogged gutters falls next to your home, pooling up. Repeated pressure from the ponding water causes foundations to crack, permitting water to stream into your lower level. The saturated earth around your house allows water to seep in as well. Water that gets into you house around the foundation can flood your bottom level, damaging your furnace or boiler, water heater, and other appliances such as deep freezes or washer/dryers that are located on the lowest level of your home. Our crews can remove standing water with pumps or wet vacuums and can evaluate whether your appliance is safe to use once the majority of the water is gone.
SERVPRO technicians do not stop when the visible water is removed. Restoration of walls and flooring requires the use of air movers, dehumidifiers, and, sometimes, heat to bring the moisture content to the level of similar materials in unaffected areas of your home. We do not guess at these levels but are trained to measure them throughout the drying process. Once the flooring and walls have reduced their moisture content to the appropriate drying goal, our staff can continue the restoration process. Obvious bulges and warped areas may be sanded, or portions replaced if the damage is too severe. Throughout the restoration of interiors damaged because of clogged gutters, we can advise homeowners on how to clear the gutters and downspouts to prevent future damage.
Contact SERVPRO of NW DeKalb / Dunwoody / Brookhaven when clogged gutters cause water damage inside your home. Our staff can be reached anytime of the day or night at (770) 396-3883.

Can Electronics Be Cleaned Up After a Fire?

5/21/2018 (Permalink)

An electrical fire can do a lot of damage to your commercial building.

Can Electronics Be Cleaned Up After a Fire?

As you try to pick your business back up after a commercial fire near Dunwoody, GA, you have a lot to think about. You need to find a trusted fire restoration company that can help you through the entire process. This team knows how to clean damage walls, furnishings and even electronics. An electrical fire can cause a lot of damage to computers and other electronic devices, but sometimes this equipment can be salvaged after the flames are gone. With the proper steps, some electronics can become as good as new.

• Avoid Power: While you may be tempted to turn on a computer to see if it works, the truth is this can cause more harm than good. If smoke clings to the metal surfaces in your device, you can start a terrible corrosion by adding power to the mix. Leave any electrical devices turned off.
• Get Them Cleaned: Remember that smoke residue? That has to be removed from every inch of the device. For this reason, a computer cleanup can take a while. The professionals will go over every inch of the hardware to ensure the potentially dangerous residues are gone.
• Have an Inspection: After the initial cleaning, you may want to have the electronics inspected one last time before adding power. This final inspection can look over the computer for more signs of fire or smoke damage. An electrical fire can cause unexpected smoke residue buildup on internal parts of the computer, so a second inspection is a good idea.

Many businesses rely on computers and other electronics to get business done. Restoration professionals may be able to help you restore computers, television sets, DVD players, cash registers, security systems and other electronics key to your day-to-day activities.

An electrical fire can do a lot of damage to your commercial building. Restoring your belongings after the disaster can help you get back on your feet. For more information, visit http://www.SERVPROnwdekalbdunwoodybrookhaven.com/. 

5 Types of Mold Found in Homes

5/14/2018 (Permalink)

No type of mold growth is desirable.

5 Types of Mold Found in Homes

Mold comes in many forms, textures and colors. Your home in Dunwoody, GA, is susceptible to mold growth when there is excess moisture in the air or on surfaces. Many types of mold can be found in homes, and every type of mold is attracted to wet areas. When mold begins to grow, you must have the problem remedied by professionals.

Types of Mold

Almost any type of mold can set up shop in your home if it finds its way in. Some types, however, are more common in homes than others:

• Alternaria – often brought in on clothing, hair or pets from outside
• Aspergillus – found in air ducts or air conditioning systems
• Cladosporium – attracted to items teeming with organic matter such as plants, mattresses or clothing
• Penicillium – found on decaying vegetation and causes food to spoil
• Stachybotrys – found in areas with water damage, such as floorboards or walls

Ways To Stop Mold

Of course, the best solution for mold growth is to prevent it from happening in the first place. If you experience high humidity in your home, consider purchasing a dehumidifier. Have leaks repaired quickly so that they don’t cause water damage that attracts spores from the air. Make sure your bathroom, kitchen and laundry room are well ventilated.

Any time you do have mold growing in your home, however, you need to call mold remediation specialists. These certified professionals are trained not only to combat mold but also to resolve the problem that allowed it to flourish. They know how to contain the mold so that it doesn’t spread any further, and they have the appropriate equipment to remediate and restore moldy areas.

No type of mold growth is desirable. Some types may require different remedies than others. The only way to make sure your mold problem is resolved efficiently and thoroughly is to hire experienced professionals who know what they are doing. For more information, visit http://www.SERVPROnwdekalbdunwoodybrookhaven.com/.

Saving Your Belongings After a Fire

5/7/2018 (Permalink)

Taking on the demanding task of content storage and cleanup after a fire is not a thrilling experience.

Saving Your Belongings After a Fire

When a fire has taken over your home, there is likely a long list of maintenance tasks ahead. Even if the fire was small, it could have inflicted some serious damage on your belongings. Consider the following pointers to learn how dry-cleaning and other cleanup methods can help you reclaim your possessions effectively.

1. Review the Damage

It may seem that all hope is lost when it comes to salvaging your items after a fire; however, not all items are a lost cause. While possessions that are completely burnt usually need to go straight to the trash, others that are merely affected by smoke odor or that have not suffered from charring may just need a proper wash. Getting an assessment from the fire experts can help give you peace of mind when choosing which items are salvageable.

2. Dry-Clean Special Clothes

Although the fire in your Dunwoody, GA, home may have left some clothing items unscathed, others may be covered in soot, and they will require some work. For example, clothing containing special fabrics or dyes may need to be dry-cleaned rather than washed normally at home. Dry-cleaning these delicate materials can ensure that they're back in business after having been soiled by a house fire.

3. Use Ultrasonic Cleaning for Non-Porous Items

As for impermeable items, you may want to consider using ultrasonic cleaning. This type of content cleaning is ideal for items such as jewelry, electronics, and other non-porous materials. Through a process called cavitation, ultrasonic cleaning uses sound waves to remove dirt. This process involves immersing the object in special liquid and dispersing microscopic bubbles over the surface of the item, which removes soot and dirt.

Taking on the demanding task of content storage and cleanup after a fire is not a thrilling experience. However, dry-cleaning and the ultrasonic process can rescue your belongings and save time, allowing you to move on to other important maintenance needs in your home. For more information, visit http://www.SERVPROnwdekalbdunwoodybrookhaven.com/.

3 Strategies for Reducing Mold Spores in Your Commercial Facility

4/26/2018 (Permalink)

Protecting your DeKalb, GA, commercial building from damaging substances may help you save on repair costs and increase its value over time. Mold prevention can be especially important, as fungus could have a devastating impact on building materials and spread quickly. However, from carpet cleaning to preventing excess moisture, there are several strategies you can employ to reduce the number of mold spores that enter your commercial facility.

1. Regular Carpet Maintenance

While fungi spores are usually present in the air, they are attracted to moisture and dampness and will multiply in this type of environment. Carpeting can be especially attractive to spores because the fibers can trap and hold wetness, especially on runners or mats meant to handle foot traffic. Regular carpet cleaning with a vacuum that uses a HEPA filter can trap and eliminate spores and prevent mold growth in the material and the padding.

2. Keep the Building Dry

High humidity levels and excess moisture inside your building can attract fungi spores and contribute to unchecked growth and spreading. Hidden leaks, inefficient water lines and water damage from former floods can all create an ideal breeding environment for mold. Having a flood remediation and restoration company inspect your building for hidden water issues can discourage spores from multiplying.

3. HVAC Cleaning

Mold spores can travel throughout your building through its heating, ventilation and air conditioning system and even breed there if moisture is present. Fungi may also feed on dust inside your ductwork, which means more spores might be released into your facility each time you run your air conditioner. Having your ducts cleaned once a year may prevent these mold problems and contribute to cleaner air for your employees and customers.

Protecting your DeKalb, GA, commercial facility from the damaging mold can be challenging, especially if it is located in a low-lying area that is prone to moisture and humidity. However, carpet cleaning, HVAC maintenance, and other regular cleaning can reduce the number of fungi spores inside your business. For more information, visit http://www.SERVPROnwdekalbdunwoodybrookhaven.com/

What You Can Expect From FEMA After Getting Hit With Storm Damage

4/17/2018 (Permalink)

Dealing with the aftermath of a horrendous storm and its resulting flood damage to your DeKalb, GA, home doesn’t have to be a task you need to take on by yourself. There are others out there willing to help if you look in the right direction, and the professionals at FEMA have programs available to support you and your family in your time of need. Here are some things you can expect from the help of a government inspector once you reach out to the agency for assistance.

? Once you’ve applied for assistance, an inspector calls your home. Even if you’re an insured homeowner, sometimes the insurance can’t cover all of the damages or you need further assistance. In this case, after you apply for help, you are called by an inspector to ask for some personal information and to make an appointment to inspect your property.

? The inspector will ask for proper documentation once he or she arrives at your home. Once someone arrives, it’s best to ask to see their FEMA identification if the individual doesn’t immediately show it beforehand. Meanwhile, the inspector needs clarification of your home ownership, so having prepared documents on hand is helpful. Once these issues have been addressed, he or she will likely inspect the water damage or flooding in or around your home to survey the extent of your case.

? After the inspector has considered your case, you can expect to receive a decision letter. As a follow-up to the inspector’s visit, a decision letter is generally sent to your home to clarify the status of your application and how the agency is going to proceed with your case. You may need to send more documentation to be eligible for assistance, but this is a common occurrence that shouldn’t be considered an outright denial.

When the devastating effects of a massive storm have left your DeKalb, GA, home in disarray, FEMA can be a valuable resource for flood disaster assistance. For more information, visithttp://www.SERVPROnwdekalbdunwoodybrookhaven.com

3 Places To Look for a Shower Leak

3/26/2018 (Permalink)

Sometimes shower leaks are obvious. You hear the constant drip whenever you're in your Dunwoody, GA home. However, not all shower and bathtub leak issues are obvious. Sometimes the problem may fester for months before you notice the signs. If you don't catch the issue early, you may need to turn to a water damage restoration expert to salvage your bathroom. You can check certain areas of your home to make sure you're not dealing with a sneaky shower leak.

1. In the Crawlspace

Does your bathroom sit over a crawlspace? If so, you may be able to look in this space to see signs of a shower pan leak. In this area, a leak often manifests itself as white, crusty stalactites. You may notice this crusty formation coming from soggy, black wood. These signs point out a serious leak that has been missed for quite a while. However, if you have your crawlspace inspected regularly, early signs of a problem may include stained wood.

2. In Living Areas

It may be easier to spots signs of water issues from a second-floor bathroom. Simply go to the room below it and start looking for signs of water damage on the ceiling. Usually this will include a brownish stain, but you may also notice the wallpaper or paint in the room is starting to bubble or peel. Because these signs of a bathtub leak tend to be more obvious, you may be able to catch the issue early on.

3. In the Bathroom

Not surprisingly, a shower-related leak can create signs in the bathroom. You may notice pools of water on the floor after a shower or dark stains on the walls around the enclosure. Other potential signs include loose floor tiles, stained baseboards and wet carpet.

Keeping an eye out for common signs of a bathtub leak can help you catch the problem before it causes major structural damage to your home. Don't be afraid to ask for professional help if you do spot a problem. Visit http://www.SERVPROnwdekalbdunwoodybrookhaven.com for more information on water damage. 

Personal Safety Equipment Used in Mold Remediation

3/26/2018 (Permalink)

The mold on the wall in the picture was the result of moisture left over from a large water loss the owner of this home experienced.

As a homeowner in Dunwoody, GA you may try to take on a lot of home improvement tasks on your own. When you have to make repairs to the dishwasher or maintain your lawn, you take pride in doing everything yourself. When it comes to mold damage, however, the task may not be so simple. Not only do mold remediation experts have tons of cleaning equipment and technical know-how at their disposal, they also have the personal equipment needed to take care of the fungus safely.

• Face Masks: A face mask can protect your respiratory system because it stops dusts and mold from getting into your lungs. To be really effective, the masks should be filtering to ensure the tiny particles don't make their way through.
• Hard Hats: Depending on the level of the remediation, large chunks of drywall may have to be removed from the walls and ceilings. Hard hats can protect a person from overhead impacts. However, this device can offer even more protection. Wires may become exposed after removing certain parts of the drywall, so the hats can serve to protect from electrical threats as well as bludgeoning threats.
• Charcoal Filters: When bad smells permeate a space, face masks with charcoal-impregnated filters may be needed. These special filters help keep the odors at bay.
• Footwear: Mold spores can ride around on clothes and shoes, so it is not surprising that shoe coverings may be needed to stop the spread of the mold. These coverings are usually disposable.
• Gloves: Gloves may need to be heavy-duty leather or simple disposable gloves depending on the level of the mold damage and the type of cleanup. Either way, this personal protective equipment can reduce scratches to the hands.
• Eye Wear: Safety goggles with shields on all sides of the eyes are a necessary part of mold remediation. These glasses protect eyes from irritants.

Buying all of the needed equipment, such as face masks with respirators and special eyewear, can cost a lot. For many homeowners, it is easier and safer to trust the cleanup to professionals. Visit http://www.SERVPROnwdekalbdunwoodybrookhaven.com for more information on mold. 

3 Tips for Getting Rid of Standing Water in a Garage

3/21/2018 (Permalink)

Have you ever had two feet of water in your commercial garage in Dunwoody, GA? Most garages are equipped with drains to help keep water out. Others may have sloped floors to allow water to drain out of the building. However, if your garage does not have any of these setups, you may have to worry about floodwaters rising up in the space. Getting rid of lots of water from a garage is typically not easy and may require some serious equipment.

1. Turn to a truck-mounted carpet cleaner. This piece of equipment is often mounted to a van or trailer. It cleans by extracting hot water from the area, so it may be able to help you remove excess amounts of water from your commercial garage.

2. Use a trash pump. If your garage contains any type of sludge, sand or other debris, you may need to use a piece of machinery designed to pump water as wells as hard and soft solids. A trash pump can do just that, which makes it a great tool to use should your garage ever become flooded.

3. Install a sump pump. Sump pumps are commonly used in basements that sit below the water table line. However, if your garage regularly has flooding problems, you may want to install this special type of pump. It can help you keep flood water from growing to such great heights, so you don't have a repeat of the problem in the future.

For many garage owners in Dunwoody, GA it doesn't make sense to buy a bunch of flood equipment that they'll only use once. If you fit in this category, you can save money and time by working with a commercial flood damage team. This team of experts may be able to help you remove the standing water from your garage and give you tips to stop the same thing from happening again. Visit http://www.SERVPROnwdekalbdunwoodybrookhaven.com for more information on commercial storm damage

3 Ways You Can Keep Spores From Building Up in Your Structure

2/21/2018 (Permalink)

Mold problems can sneak up on you fast. There are a lot of nooks and crannies in your commercial building that could be the perfect environment for mold spores to start developing. Like many other business owners in Doraville, Georgia, you want to keep your structure free from the plagues of mold. That's why you're intent on moisture control and HVAC and carpet cleaning. While there's no guarantee you'll be able to stop mold from ever being a problem, you can take these three steps to try to prevent the issue.

1. Hire a professional cleaner. Regular, thorough cleaning of your facility is one great way to stop spores from growing. It's important your air ducts and HVAC system are cleaned to help remove extra moisture and dust, which can encourage the growth of mold. You should also make sure your building has regular carpet cleaning to get rid of any spores that might be clinging to the fabric.

2. Use HEPA vacuums. Regular vacuums suck up dirt and dust, but they may allow micron-sized particles, like mold spores, to re-enter the air of your building. A HEPA vacuum, on the other hand, has high-efficiency filters that can trap these miniscule airborne particles to ensure they're not getting back into your environment.

3. Put rugs by the entrances. Rain, snow and other outdoor precipitation can actually lead to an increased level of moisture in your facility. If an employee tracks muddy wetness through your building, he or she could be leaving a nice trail for mold to start growing. Similarly, people can track small spores in on their shoes. If you have rugs at every entrance, you're encouraging anyone who comes into your building to leave foreign water and particles in a central location.

Carpet cleaning, commercialized vacuum use and rug incorporation can help stop mold problems before they start. Mold spores can make their way into your building through a lot of sources, so you need to be vigilant in your cleaning.

Visit http://www.SERVPROnwdekalbdunwoodybrookhaven.com for more on mold remediation.

3 Reasons To Tarp a Fire-Damaged Roof

2/15/2018 (Permalink)

The roof of your commercial property in Dekalb, Georgia, shelters the interior from the elements. If you have recently experienced a fire, you should prevent the damage from worsening before the property can be cleaned and restored to pre-fire condition. If you are waiting on fire cleanup or roof repair, you might be interested in temporary tarp services. Some restoration companies offer these services to property owners to protect your interior and possessions as much as possible. Tarping and proper site management can help to limit the extent and costs of clean-up.

Here are three reasons to tarp a fire-damaged roof.

1. Tarping a roof protects the interior. A tarp can help to prevent debris or rain from getting into a structure until the roof is repaired. Even if your property has already sustained water damage from fire suppression, exposure will only worsen the damage.

2. Tarping limits the extent of damage. Tarps shield contents, including appliances, electronics, fixtures, and furniture, from sun or water damage until they can be cleaned. This can result in more contents that can be restored rather than replaced.

3. Tarping makes fire cleanup easier. Exposure to the elements makes any restoration project more difficult. Adding sunlight, heat, rain, or snow to acidic soot and smoke can further discolor or degrade finishes and surfaces. Weather conditions can also cause soot to become more embedded in carpets or upholstery.

If you are concerned about restoring your property to pre-fire conditions, you should make sure the restoration company in Dekalb, Georgia, that you rely on for fire cleanup or the roof repair specialists you hire offer tarp services. In addition to limiting the extent of fire and water damage, tarping also demonstrates to insurance providers that you have made every effort to protect a damaged commercial property and gives you a good start down the road toward restoration.

Visit http://www.SERVPROnwdekalbdunwoodybrookhaven.com for more commercial restoration. 

Dry It, Don’t Fry It: Tips for Reducing the Chances of a Dryer Fire in Your Home

2/8/2018 (Permalink)

Like dozens of other appliances and hardware in your home, your dryer was designed to make life more convenient. It allows you to get done with your chores faster so you can spend more time with friends, family, and simply doing what you love to do in North Atlanta, Georgia. However, they’re also one of the leading causes of house fires in the United States. The average lint fire has caused

• Nearly 2,900 emergency calls each year
• 5 deaths and 100 injuries annually
• $35 million in property damage in the span of a year

Luckily for you, there are plenty of things you can do as a homeowner to prevent one of these common fires from starting in your home.

Dry Smaller Loads

When you overload your dryer, it leads to a wide number of issues. An overloaded dryer contains more clothes for a blaze to feed on in the early stages. Drying smaller loads is not only more efficient in the long run, but it’s safer and takes little extra time and effort from you.

Clean and Maintain Your Lint Trap

An overloaded or otherwise problematic lint trap is the leading cause of dryer fires. The dust, hair and threads that make up the material in the lint trap are extremely flammable. If the buildup becomes too much, the high heat of the dryer itself can set it ablaze. Therefore, empty out your lint trap between every load to avoid a lint fire.

Be Aware of What You’re Drying

Unfortunately, not everything can go in the dryer. The high heat settings can burn, melt other otherwise destroy items that contain foam, rubber or plastic. Rather than using the appliance, set these items outdoors or in another open space to dry. It’s just as effective and reduces the chances of accidentally starting a dryer fire.

Your dryer should help you, not hinder with a fire. Following these simple tips takes only minutes during your regular laundry routine and can drastically reduce the chances of a lint fire happening in your home.

For more on fire visit us at http://www.SERVPROnwdekalbdunwoodybrookhaven.com.

Preventing Mold Growth After a Flood

1/18/2018 (Permalink)

When you experience flooding in your home in Dunwoody, GA it can be stressful to clean it up. After you’ve called the insurance company, it’s time to begin the cleanup to prevent mold growth. If you don’t remove the standing water immediately, it can become a breeding ground for bacteria.

Taking the First Steps

There are many steps you can take to preventing mold growth and restoring your home to its pre-flood state. Once you’re safely able, you should do the following:

• Remove any backed-up and standing water
• Remove any items submerged or touched by water
• Clean nonporous items that you can’t remove with cleaning solution

These three steps will prevent bacteria from continuing to grow in your home. Depending on what type of water your home was flooded with, you might be able to salvage some items such as clothing, furniture or toys. These items will have to be wiped down with cleaning solution or submerged in a solution to make them safe for handling.

Continuing the Cleanup

If the flooding wasn’t with black water, you should be able to wash many items with detergent or cleaning solution, or possibly with dry cleaning, to restore them to their pre-flood condition. If anything was in fact touched by black water, you should throw away any porous items to protect yourself from harmful bacteria.

Getting help from professionals to determine which items are safe and which are harmful is imperative. They can assist in other ways as well:

• Removing items that can’t be restored
• Cleaning floors, carpets, walls and other parts of the home
• Making your home safe after the flood

If you find yourself with standing water around your ankles in an area of your home, be sure to begin the cleanup as soon as possible. It is important to get rid of mold and moisture and make your home safe once more.
Visit http://www.SERVPROnwdekalbdunwoodybrookhaven.com  for more information on storm damage.

Tips for Cleaning Up Water Damage From Broken Pipes

1/18/2018 (Permalink)

Water damage is a fact of life for homeowners. No matter how hard you work to maintain your property, eventually broken pipes, backed-up drains, or some other form of water damage will require cleanup. When the time comes and you have to deal with a minor emergency that has left your home in Dunwoody, GA a little waterlogged, you need to know how to respond decisively to prevent continuing damage. Follow these tips to make sure you get the water cleanup process handled quickly.

• Turn off the water to prevent further flooding
• Remove dry and undamaged possessions from the affected area
• Contact a restoration cleaning service with water-damage certifications
• File a claim with your insurance company for covered damages
• Keep kids and pets away from the area

If it is possible to safely turn off electricity to the flooded rooms, it can be a good idea, especially if you have appliances plugged in and under water. Make sure you don’t step into standing water where powered appliances are submerged to minimize the risk of shock.

Working With Water-Damage Specialists

Sometimes, homeowners are tempted to attempt cleanup themselves. While there are a number of home improvement and repair projects that can be realized efficiently and inexpensively with a do-it-yourself approach, it’s important to understand that water cleanup from broken pipes and other plumbing emergencies really needs a professional approach.

When water damages a home, specialized tools are needed to properly effect cleanup. These tools allow for the drying and cleaning of home furnishings and building features alike, and they work more thoroughly and quickly than options available to homeowners. Quick action is essential to minimize the damage from water during emergencies. Specialists also carry certifications for mold abatement and other water-related cleanup protocols.

Wrapping Up

Water damage from broken pipes and other home emergencies can cause serious problems for homes and homeowners in Dunwoody, GA. Make sure you work with specialists in water cleanup to preserve and clean your property when you have residential water emergencies.
Visithttp://www.SERVPROnwdekalbdunwoodybrookhaven.com  for more information on water damage.

3 Steps for Dealing With an Overflowing Toilet

1/18/2018 (Permalink)

Toilets: everyone uses them, and if you are a building manager or just work in an office, you will probably encounter an overflowing toilet at some point. Overflowing toilets in Dunwoody, GA can be caused by a pipe blockage or sewer damage. A flooded toilet is no fun to deal with, but these three steps can help you take care of the mess.

1. Stop the Flow of Water

If you have a flooded toilet, the first step is to stop the flow of water. There are two easy ways to stop water from continuing to flow into your toilet bowl:

• Use the shutoff valve near the base of the toilet, turning until the water shuts off.
• Open the toilet’s tank and rig the float into a position that stops water from filling the tank.

It is important to stop toilet water overflowing, especially if the water is not clean. Water with any waste or contamination can be hazardous.

2. Clean Up the Overflow

Using protective gear such as rubber gloves, clean up the water that has overflowed. Remember that the water may be hazardous, so take precautions to prevent direct contact with the water. Towels used for cleanup should be thoroughly sanitized with bleach, and the entire area should be disinfected. If the overflow is severe, a water restoration company can ensure thorough cleanup.

3. Stop the Problem

If the toilet overflow is due to a blockage in your pipe, you may be able to clear it with a toilet or sink plunger. If that does not work, or if the toilet overflowed without apparent cause, you may want to contact the sewage company to ensure the overflow is not caused by sewer damage. You can also call a professional plumber to take care of stubborn blockages in your pipes.

If the flooded toilet has caused water to reach the walls, was caused by sewer damage, or included water with waste or contamination, a professional water restoration team can ensure that everyone in the building remains safe and healthy from any hazards caused by the overflow. Visit http://www.SERVPROnwdekalbdunwoodybrookhaven.com for more information on commercial water damage.

You’ve Found Mold in Your Home. Now What?

12/2/2017 (Permalink)

You’ve Found Mold in Your Home. Now What?

It’s a story most homeowners in DeKalb, GA  have heard before. A musty smell coming from under the sink in the bathroom leads to a horrifying revelation: a large spot of black mold sitting beneath the pipes. How could this happen? How to get rid of it? Who do I call? These are questions that often run through a homeowner’s mind upon discovering black mold in their home. Here are a few tips for homeowners to avoid a friendly environment for mold and what to do should you discover it in your home.

Humid, Moist Environments

Living in a humid region, your risk for black mold is already higher than in many other places. This is because mold thrives on moisture. That’s not to say it’s the only cause, however. Mold exists in some form or another nearly everywhere, usually as small spores in the air. It may have chosen a moist environment to grow, but it very well could have entered your home through an open window or door, or even on your clothes. That being said, it’s important to keep your kitchens, bathrooms, laundry rooms, and basements as dry as possible, since those areas typically experience moisture problems and are where black mold is most commonly found.

Storm and Water Damage

If you’ve recently experienced a severe storm that brought water into your home, you should take action immediately. Not only can water damage severely damage the structural integrity of your home, it can cultivate an ideal environment for black mold if not treated immediately. In such events, your first course of action should be to call your local disaster restoration professional immediately. They can restore your home to its original state and prevent mold from growing in the first place.

If you have found black mold anywhere in your home, don’t try to handle it yourself. Your local restoration professional can also conduct mold cleanup procedures. Visit http://www.SERVPROnwdekalbdunwoodybrookhaven.com for more information on mold.

Why Is Mold Growing In My House?

12/2/2017 (Permalink)

Why Is Mold Growing In My House?

The good news is that recognizing the problem is half the battle. Now you’ll just need to solve the problem and all will be right in your world. Black mold can be an insidious enemy, growing and flourishing without the occupants of the space even realizing there’s an issue. Mold cleanup can be simple and fast with the right contractor, and preventing the re-infestation of mold can be as simple as ensuring that you handle moisture problems quickly and correctly.

Common Moisture Problems That Lead to Mold

There are several extremely common problems that often result in a mold infestation. These are just a few of the usual suspects:

High humidity
Broken pipes
Broken supply lines

Flooding in a space leaves you with obvious water damage that can develop into a mold problem if your space is not dehumidified properly. Air-drying is usually not enough to ensure that the materials used to construct your space and the contents of your property have dried from the inside out. A damp interior in your drywall or other materials can lead to mold growth quickly. Your mold cleanup should include proper dehumidification of all of the contents of your property.

High humidity is an unseen danger. Humidity higher than 45 percent in an indoor space can cause mold growth even when there’s been no catastrophic event. Keep your humidity low indoors to protect your property at all times.

Broken pipes and broken supply lines can lead to a slow leak that isn’t immediately evident. That slow leak can cause a moisture problem in your space. Often that moisture is behind drywall inside of walls, or under carpeting or flooring in a carpet pad or even the subfloor. That hidden water creates an ideal environment for black mold to flourish.

Fortunately, a qualified contractor can find and correct those problems with no fuss, making mold cleanup a breeze. They’ll be able to properly dehumidify your space, locate and repair or replace porous materials that have become water damaged, and remediate your black mold growth to keep it from becoming a problem.
Visit http://www.SERVPROnwdekalbdunwoodybrookhaven.com for more information on mold.

How To Remove 2 Feet of Water From Your Commercial Building

12/2/2017 (Permalink)

How To Remove 2 Feet of Water From Your Commercial Building

A flooded basement can wreak havoc on your Dunwoody, GA business. Water damaged items and an inability to serve clients can hold you up for days, or even longer. The good news is that there are many reliable methods of water removal to keep your building safe and your business operating. Learn about the equipment commonly used to extract 2 feet of water or more from buildings.

1. Truck Mount

Truck mounts are large, powerful machines that suck water through a hose with a wand at the end. The hose and wand can be moved along the floor of your basement to reach every puddle and crevice. A truck mount can be rented from a reliable cleanup and restoration company.

2. Sump Pump

When a basement has flooded, the sump basin might have overflowed. A sump basin collects water through drains, or from the rain or ground. Sump pumps are great for buildings with annual or seasonal flooding problems because they divert water away from businesses into municipal storm drains or wells.

3. Trash Pump

Floods can ruin your possessions and let in garbage and rotting solids. Cleaning this debris along with water can be a challenge. That’s what trash pumps are for; with large impeller veins and strong pump housing, these machines can handle rocks, pebbles, tree branches and plastic bags. There is a low chance that you'll experience clogs when using a trash pump.

Consult With an Expert

It can be hard to identify the source of your flooding and the best water extraction method. Consulting with a Dunwoody, GA cleanup technician can help you get the water out without wasting time and money. Most damage restoration companies offer 24/7 emergency service if the problem is dire.

A flooding emergency can cause a lot of frustration, but it can also be resolved quickly with the right machinery. Truck mounts, sump pumps and trash pumps are three common pieces of equipment that can help with the restoration efforts after inclement weather attempts to destroy your business. Visit http://www.SERVPROnwdekalbdunwoodybrookhaven.com for more information on storm damage.

What is the best way to handle a commercial fire loss?

12/2/2017 (Permalink)

SERVPRO of NW DeKalb / Dunwoody / Brookhaven fire damage restoration team.

A fire in a commercial facility can be an unplanned event that leaves you stressed and confused on what to do. SERVPRO of NW DeKalb / Dunwoody / Brookhaven is there to help from start to finish. Our main goal is to get your business up and operational again. 

1. First thing to do is to assess the damages and come up with a plan to get the property cleaned and restored. 

2. Once a plan is established, the cleaning process can begin. If there is a lot of content it can be taken back to SERVPRO of NW DeKalb / Dunwoody / Brookhaven warehouse. There it will be safe and inventoried. 

3. Once the cleaning process is complete, the rebuild team can start putting things back together. Once it is all rebuilt, the content can be returned and your business can resume. 

What to do until help arrives after experiencing a fire in your home?

12/2/2017 (Permalink)

With any fire it is important to make sure you take into account your safety first and foremost. We recommend calling SERVPRO of NW DeKalb / Dunwoody / Brookhaven immediately to get onsite and start walking the property. Once the property has been observed a recommendation can be made to restore the property. 

SERVPRO of NW DeKalb / Dunwoody / Brookhaven has a team in place that can finish the job from start to finish. It is critical not to skip any of the steps in the cleaning process. During the process it is important to document each of the steps. The insurance company might have questions and having proper documentation can make the process go much easier. 

In many cases you might have questions. The team at SERVPRO of NW DeKalb / Dunwoody / Brookhaven is always available to help and can take your call at (770) 396-3883.

What do I do if I have a fire in my home?

12/2/2017 (Permalink)

Experiencing a fire in you home can be a stressful experience no one should have to go through. However it does happen and it is important to be prepared. 

1. First get a hold of SERVPRO of NW DeKalb / Dunwoody / Brookhaven. They will send a team member on site immediately to start observing what needs to be done. 

2. Once a plan has been determined, SERVPRO of NW DeKalb / Dunwoody / Brookhaven will have teams on site to start the restoration process. It is critical to make sure all content is inventoried and well documented. 

3. Once all of the content is removed, the cleaning of the structure can begin. In some cases, materials will have to be removed, but the team at SERVPRO of NW DeKalb / Dunwoody / Brookhaven can easily put it all back together. 

If you have any questions about the fire damage restoration process, call us anytime at (770) 396-3883.

How do I cleanup my home after a flood?

12/2/2017 (Permalink)

Experiencing a flood can be a tough situation for your and your family. It is important to get help quickly to prevent secondary damages form happening. 

1. First contact SERVPRO of NW DeKalb / Dunwoody / Brookhaven. They will get an Emergency Service team on site immediately. The first step will be to extract all standing water if it has not receded. Sometimes you have to wait till the outside water recedes to prevent having to do the work twice. 

2. Once all of the water has been removed the structure will need to be sanitized and cleaned. After it is clean, the drying equipment can be placed to complete the drying process. 

3. Each day the job should be monitored from start to finish. Once the job is dry, the equipment can be removed and any reconstruction can begin. 

How do I remove water after a busted pipe in my home?

12/2/2017 (Permalink)

Each winter brings the possibilities of a pipe freezing and breaking in your home. SERVPRO of NW DeKalb / Dunwoody / Brookhaven is here to help 24 hours a day. Here are some steps to be aware about if you have a water loss in your home. 

1. Contact SERVPRO of NW DeKalb / Dunwoody / Brookhaven immediately. They will get a team member of their emergency service crew out. 

2. Once all of the water has been extracted, drying equipment will be placed throughout the home. Make sure to take plenty of pictures of the drying equipment in place. SERVPRO of NW DeKalb / Dunwoody / Brookhaven makes sure to follow the standards of the IICRC. 

3. Once the structure is dry, have all equipment removed and get the rebuild process going quickly. SERVPRO of NW DeKalb / Dunwoody / Brookhaven is there to help with the construction process. It is nice to have one company take care of everything from start to finish. 

4 Perks to Working with a Restoration Company When There's Water Damage

9/14/2017 (Permalink)

4 Perks to Working with a Restoration Company When There's Water Damage

If you have water damage in your home or business, it's important that you work to get the problem under control with mitigation. From there, you can work on water cleanup, drying, and then get a restoration plan in place. With the help of a restoration company, you can get water in a home or water in a business under control.

There are quite a few perks to working with professionals when you have a flooded home or business.

Mitigation is Handled

You don't have to deal with all of the mitigation on your own. The moment you have water in a home or water in a business, you need to get the problem under control. This means turning to professionals who can get the water out of the flooded home. If you allow the water to sit inside for too long, you're going to have a lot of other problems to deal with.

Whether the problem is because of a pipe break, a supply line break, or even a storm, there will be water damage. How much is based on how good you are at the mitigation. that's why you need to work with a restoration company.

Water Gets Out

Restoration professionals will have pumps and other tools to get the water out. You might have a significant amount of water because of a supply line break or pipe break. Whatever the reason for the flooded home or business, you have to get the water out as quickly and efficiently as possible.

Depending on the layout of the building, the water might not leave on its own. This is when you have to look at water cleanup so you don't encounter more flood damage than what is absolutely necessary.

Problems are Identified

You need to know just how bad the water damage is. When there is water in a home or water in a business, only some of it might be visible. The rest might be behind walls, under flooring materials, and more. This is when you can encounter mold and other problems because of not being able to see where the water from a pipe break or supply line break went.

With the tools that restoration professionals will bring, they will be able to gain more visibility. They can see where you cannot. This ensures that the water in a home or water in a business is dealt with properly. They will be able to do the water cleanup and get everything drying. In terms of drying, the restoration company will also be able to dry everything so that there's a greater chance of saving various materials.

Building is Restored

Water cleanup and drying is only a small portion of what needs to happen when there is flood damage. Regardless of whether you have a supply line break, a pipe break, a storm, or something else, you have to clean up and the rebuild from flood damage.

Restoration professionals will be able to create a plan to figure out what needs to be done. The goal is to minimize water damage and then clean up from the damage. This means getting rid of everything that cannot be saved and repairing or replacing everything else.

By working with a restoration company, they come up with the plan as to how to improve a flooded home or business. They will mitigate the flood damage and help you to get everything back on track. The only thing you have to do is call to get them out to the building as soon as the water starts to show up.
Visit http://www.SERVPROnwdekalbdunwoodybrookhaven.com for more information on water damage.

What to Do About Commercial Fire Damage

9/14/2017 (Permalink)

What to Do About Commercial Fire Damage

Fire damage is difficult to handle on your own. This is why it is so important that you make the decision to hire a fire restoration expert. The fire restoration expert is the one who is going to be able to help you in what you are able to get done. It can be difficult to deal with commercial fire damage and regular fire damage on your own. If you do not currently have a fire sprinkler system or fire suppression system put into place, it is even more difficult to get rid of the issues.

After the firefighters have left with their fire trucks and fire hoses, you will easily and quickly be able to work with them on a routine basis when it comes to getting fire restoration done in a professional manner. Unfortunately, firefighters are trained to just put out the fire using fire trucks and fire hoses. Because of this, it is essential to know that they are not able to do the fire restoration for you concerning the commercial fire damage. They are also not able to install the fire sprinkler systems or fire suppression systems and put them into place.

It does not matter if you have recently dealt with an electrical fire or a utility room fire, as there are many different options available to you. An electrical fire and utility room fire will need to be dealt with by contacting a local electrician. This is why it is so important that you make the decision to work with experts who specialize in fire restoration for different types of fire damage. This takes care of both the smoke damage and soot damage that has been left behind. Both smoke damage and soot damage is difficult to handle on your own, so be sure to hire a professional specializing in fire damage.

The expert specializing in commercial fire damage will also be able to install a fire sprinkler system and fire suppression system for you. This takes the guesswork out of ensuring that your home is back to its former glory, and this is essential when it comes to all types of fire damage caused by a utility room fire or electrical fire. The smoke damage that has been left behind as well as the soot damage can be handled by this company as well.

Commercial fire damage can easily be handled by experts who specialize in remediating smoke damage and soot damage. Once you have made the decision to hire these experts, you may also want to consider having them put in a fire sprinkler system or fire suppression system in order to benefit from it the most. Most firefighters will tell you after coming with their fire trucks and fire hoses that you will need to have professionals come in and repair the work from a utility room fire or electrical fire.

Even after the firefighters have left with their fire hoses and fire trucks, it is imperative that you make the decision to work with experts to totally transform your home to prevent this from happening in the future. One of the main issues is that you may not necessarily know what to do when it comes to preventing the fire altogether. Because of this, it is essential that you put in a fire sprinkler system in order to prevent it from happening in the future. There are so many different people who try and attempt to do the fire damage restoration on their own. This is fine in certain circumstances, but it is imperative that you work with experts who will be able to take care of everything for you. This is something that you will find to be incredibly beneficial in more ways than just one, so be sure to consider it as an option if you have struggled with this in the past and now know that you need help.
Visit http://www.SERVPROnwdekalbdunwoodybrookhaven.com for more information on fire damage.

Dealing with the Aftermath of Storm Damage

9/14/2017 (Permalink)

Dealing with the Aftermath of Storm Damage

Whether you have dealt with regular flooding or river flooding, it is absolutely imperative that you have professional repair work done. Both storm damage and wind damage can lead to roof damage, which will encourage you to get storm restoration done after dealing with some type of ice damming and it is important to look for storm remediation. Roof repair is imperative if you currently have a roof leak, so it is very important that you find professionals who specifically work with storm remediation. Home restoration and water restoration is important for anyone who is interested in this option. This is because flooding is a problematic issue for many different homes and businesses across the country, and flood water and ground water is difficult to handle on your own. This is why so many people have chosen to get professional storm remediation.

Whether you have storm damage, ice damage, frozen pipes, hail damage, hurricane damage or river flooding, it is important to consider professional storm remediation. Using a flood pump on its own is simply not enough if you have a lot of flooding in your home. This is especially true if you have River flooding or regular flooding in the home or business. Home restoration and water restoration are both best left to the experts who are going to be able to do the remediation for you. Wind damage and roof damage can also be incredibly problematic, so it is important that you hire professionals to deal with hurricane damage. Hurricane damage is very problematic for almost every homeowner who has ever dealt with it, especially when you have a roof leak that you simply cannot get rid of on your own. You might also have some type of hail damage that has caused roof damage in general. If you have any type of roof damage or roof leak, you need to contact the professionals near your home to get it repaired.

Using a flood pump is simply not enough when it comes to River flooding. Roof repair can also be difficult to handle on your own, especially when you consider hail damage and how it can affect your entire house. If you do not currently have a flood pump and need a flood pump to get rid of the ground water, you should hire a home restoration service. Home restoration and water restoration are incredibly beneficial to anyone dealing with ground water and flood water. Flood water as well as ground water is best left to the professionals who can deal with this on their own. Ice damming, ice dams and frozen water are also very difficult to handle on your own, so professional water restoration is done. Storm damage and roof leaks can be repaired by these experts who deal with roof leaks. Roof repair is essential if you have recently dealt with wind damage, especially considering the fact that wind damage is so problematic for individuals who own homes.

Storm Restoration is essential for those who have dealt with frozen pipes, ice damming and Ice dams. Storm Restoration should always be done by professionals, so be sure to find a local company who specializes in Storm Restoration specifically. Storm damage, flood water, and ice damming needs to be done by professionals who deal with this type of project. Roof repair and hurricane damage restoration needs to be handled by professionals, so you can contact a local company to do this for you. You are also going to want to hire the Professionals for the hail damage and Ice damage that has been left due to frozen pipes, ice dams and ice damming. Frozen pipes and Ice dams can prevent you from getting your water running in your home, so you should hire professionals to handle the issue for you. Ice damage is no laughing matter, so you will want to have the professionals there alongside you to handle the ice damage that has been left after storm damage ravished your home.
Visit http://www.SERVPROnwdekalbdunwoodybrookhaven.com for more information on storm damage.

How Emergency Home Water Damage Restoration Services Saves Your Real Estate

8/31/2017 (Permalink)

How Emergency Home Water Damage Restoration Services Saves Your Real Estate

When water damage or supply line break wrecks havoc in your home, you may panic for lack of the skills to start a water disaster cleanup process. Flood water in home or a supply line break can lead to extensive home destruction including the peeling of the wall paint, crooked doors, damp living environment, damaged foundation, or cracked caulk in the bathrooms and kitchens. If water mayhem occurs in your house, it helps to hire a professional water in home water damage restoration technician. The longer you wait for the flooded home or pipe break repairs, the more destruction and stress you will have.

Water Damage Repair and Restoration

There are benefits of calling water in home disaster mitigation company to perform a cleanup procedure and also prevent future property water leakages in your house. The professional water in business damage restoration company will help to have your house dry and safe again. More importantly, the mitigation expert should ensure that Mother Nature or supply line break does not mess your expensive household items and building again.

The Risks Posed by a Pipe Break

A water supply line break of only the 1/8 of an inch releases as much as 250 gallons of flood water daily. If the pipe break goes unnoticed for 24 hours, you will end up with damaging water in home or water in business buildings. By keeping an eye on the plumbing network in your building, you are likely to notice the potential water in business disasters. Most pipe break mitigation and restoration experts recommend that you pay particular attention to the bubbling or slow-flushing toilets.

Leaky Roofing

Sometimes, the water problem requiring restoration emanates from roof damage possibly because of the prolonged summer rains, winter ice dam, the spring snow, strong winds, or heavy objects.

Appliance Malfunctions

Water disasters can occur when rusted or faulty appliances, for example, refrigerators, or dishwashers malfunction. Aging pipe break, loose piping can lead to flooding. At other times, you forget to close bathtubs.

A Step by Step Process to Restore Your Home from Water Mess

The flood damage cleanup procedure includes the following actions:

Plumbing Problem

You can have a flooded home because of plumbing-related malfunctions. Your roof might leak. There could be overflows, frozen, pipe break, under pressure, old, or burst pipes. First, the flood water professional will locate the source of the leaks and repair the points at which water gets into the house.

Water Extraction

The removal of water in home or water in business premises by highly-trained staff equipped with advanced dehumidifiers follows. For a comprehensive water cleanup exercise, the restoration company uses powerful suction equipment to reach even the basement, the corners, floor surfaces, and the areas under the carpets. With the efficient water extraction and drying machines, the flood damage mitigation technician will make sure that your flooded home, mats, and furniture are no longer wet.

Drying Services

After the water extraction exercise, it is now the time to drain the residue moisture from your property. Drying and evaporating the residue moisture minimizes the chance of the flood damage causing any harm to the household items. The water cleanup and drying services stop mold growth too.

Restoring the Household Property

The flood damage restoration company help comprises the removal of the permeable materials from the house. To restore the leaky possessions, the staff from water cleanup company may replace the affected accessories as part of the professional home restoration company services.

Safety of Family During the Water Cleanup

Your safety and that of the family is part of the water damage mitigation technician. The plumbing contractor treats the home environment to prevent mold and bacteria growth. Your once flooded home might have airborne mold particles, so the water cleanup company relies on special air scrubbers and filters to make your rooms habitable.
Visit http://www.SERVPROnwdekalbdunwoodybrookhaven.com for more information on water damage.

Understanding Fire Damage and the Process of Restoration

8/31/2017 (Permalink)

Understanding Fire Damage and the Process of Restoration

Fires lead to significant damages to property and result in some negative impact on one’s life quality. Not many people realize the full extent of the damage of a fire until they have gone through the damage and restoration process. It is recommended that as soon as the firefighters have done their part and extinguished the fire, the homeowner contacts a restoration company to repair and return everything to the state it was in before the damage began. Below are a few things you need to know about the fire in home damage and restoration process.

The immediate damage caused by the fire

When the firefighters give you permission to re-enter the home after fire damage, you will realize that a significant amount of your items have been destroyed. These include cabinets, furniture, upholstery, machines and electronics and other appliances. This destruction is the first concern of the restoration company. The experts will do their best to make sure that the charred furniture is replaced with alternatives which will make the home look as good as, if not better than it looked before the commercial fire damage. If there are items which can be repaired as opposed to complete replacement, they will do it.

Dealing with Smell and Dirt after fire damage

There are several sources of smell and dust after fire damage or fire in business. The smoke damage leaves behind a strong smoke smell which can only be cleaned by an expert. The fire cleanup process is aimed at ensuring that all the stains are removed, the smoke smell is gotten rid of, and all the soot damage is taken care of. There are special detergents and cleaning agents that are used in this fire cleanup when the professional fire damage restoration experts do it, which guarantees excellent results. In case the building that suffered fire in home or fire in business had carpets, carpet cleaning services will be part of the fire cleanup.

Dealing with water damage after a fire in the home

Another problem that comes with fire damage is that when firefighters use water to extinguish the fire, water damage may result. The fire cleanup process by the restoration company, in this case, will include extraction of any water that could have been left stagnating inside the home or other building. Note that when this water is not removed properly, water damage and mold may result in the future. Any upholstery that might get wet during the fire extinguishing process will be eliminated from the house, cleaned again and dried out properly before being reinstalled back in the house.

Other associated damages

When there is a fire in the home or commercial fire damage, there are other hidden damages that result. For instance, the electrical wiring and plumbing may get burned in the process. Electrical appliances and structures such as bathtubs may also get ruined in the process. The commercial fire damage restoration, in this case, will include replacing these destroyed parts of the house.

Doing fire damage restoration

When commercial fire damage has happened, the first thing you need to do is have a reliable restoration company. The fire damage restoration experts will follow these steps in restoration.

• Perform a board up and roof tarp. Board up, and roof tarp protects the gaping parts of the home from intruders.

• Extract all the excess water followed by smoke damage and soot damage cleanup.

• Cleaning up to remove soot damage, smoke damage, and smoke smell.Changing the filters and opening windows also removes the smoke smell.

• Removing the board up and repairing the parts that were destroyed in the commercial fire damage.

• Repainting the house to cover excess smoke damage and soot damage and replacing the plumbing and other parts that could have gotten ruined after fire in the home or fire in business.
By the end of the cleanup, board up, repainting and fire in business restoration process, the building should regain the state it was in before the fire started.
Visit http://www.SERVPROnwdekalbdunwoodybrookhaven.com for more information on fire damage.

Mold Damage and Remediation Explained

8/31/2017 (Permalink)

Mold Damage and Remediation Explained

Mold Damage

It occurs when an area in the house is kept under wet conditions for an extended time. If a place or wood develops moisture, the remedy is to destroy the material or cut off the affected area. Mold starts to grow indoors when its spores land on a moist surface thus developing damage.

Mold Removal

It is the process of removing mold from an affected area. Mold removal is a painstaking activity, it's a slow one and quite costly and requires a person who knows how to carry out the operation professionally. A person involved in mold removal must wear protective gear because some people if they come in contact with it an allergic reaction may occur. In mold removal, all moist areas must be cleaned and dried completely because a recurrence is likely if dampness persists.


Mold remediation is an activity where steps are taken to prevent any further mold manifestation in the house or around the compound. Remediation of mold requires a person first to identify the mold, assemble materials needed for mold removal, prepare work area by removing any valuable personal belongings and if not movable they should be covered. Further, in remediation, protective gear should be worn, materials that mold cannot be removed to be removed and destroyed to prevent the spreading of spores. Fungicide to be applied after mold removal for remediation to be successful.


Mitigation is measures taken into account to prevent mold damage from happening. When clearing mold damage in an enclosed area, air should be prevented from going outside since this will spread mold spore to other places including the same area that is being cleaned. During mitigation, protective wear is advised. Mitigation helps in putting mold damage levels to their minimum.


Fungus belongs to a group of organisms called eukaryotic. The fungus develops on moist or decomposing areas; it is an agent of decomposing too. The fungus can be dispersed through air and water. The fungus is small in structure and cannot be seen by the naked eyes thus their mode of dispersal.


Mildew has similar characteristics like fungus, but the distinguishing factor is its color which is white. Mildew is an early stage of mold and starts to grow in 48 hours when in the right conditions. Mildew can easily be cleaned by scrubbing since they are easily identifiable as compared to fungi. Mildew causes damage to crops and plants. Mildew also changes its color as it grows older.

Mold in Home

Mold in home can be detected through odor or smell. Signs of growth are seen around the where dampness is common, and action should be taken immediately to prevent further growth. If a mold in home happens, it can be traced to a water problem if it has been spilling for a long time. The water problem should be repaired since a moist area is where mold thrives.

Commercial mold damage

Commercial mold damage is the damage by a mold growth in a business environment. It affects both equipment and furniture. Commercial mold damage also affects floors and walls of a building. Commercial mold damage can cause structural damage to the business. Commercial mold damage occurs where there is no adequate ventilation thus fodder for mold growth behind walls.


Deodorization is a process of removing a bad smell from something or an area that is enclosed. Deodorization works well in an enclosed area. The method of deodorization required a professional to apply a deodorant because the quantity used is measured. Deodorization, in this case, is applicable when all the mold has been removed and the area dried well. All this is done in an enclosed area or maximum effect.

Smelly Odor

The smelly odor is smell emanating from a damp place or something that is rotting. If an area is exposed to water for a longer period, a smelly odor will be felt. Smelly odor can be minimized by applying a deodorizer and also cleaning the affected areas. Smelly odor if not controlled can be poisonous if inhaled for a long time.

Dry Rot

Dry rot is decay of wood caused by fungi and the wood tends to be stiff. Dry rot can stay for a longer time if not exposed to moisture. Some dry rot can be dangerous and some are not dry rot can be removed by cutting off the affected area.

Restoration Company

A restoration company is an organization that specializes in mold eradication. A restoration company has all the equipment and materials needed in eradicating mold. A restoration company also has the personnel trained to carry out mold cleaning. A restoration company has an open line that it can be reached at any time.

Black Mold

Black mold is an organism that is living. Dry mold can grow on dry wall, floor or carpet. Since black mold spores spread quickly all, moist places should be kept dry at all time. Black mold at home can be dangerous to inhale. If a black mold is spotted, a specialist should be called to clean it because of its toxic levels.

Mold Growth

Mold growth can be accelerated by moist and a temperate condition. Mold growth can be controlled at an early stage if regular checks are conducted on moist areas. Mold growth can be accelerated by air or water if they are left unchecked. Mold growth can grow both at home and business areas.

Mold Growth Behind Wall

Mold can cause growth behind wall if the moist conditions are there. Mold growth behind wall can thrive because checking those areas is rare. Mold growth behind wall can be controlled by regularly checking those hidden areas and keep the dry.
Visit http://www.SERVPROnwdekalbdunwoodybrookhaven.com for more information on mold.

Weather Unpredictable? Count On SERVPRO

7/18/2017 (Permalink)

In addition to checking the newly laid floor in your home, SERVPRO also takes readings of the subfloor.

When the Unexpected happens, SERVPRO Will Be There to Assist

The last weeks of spring remind homeowners that heavy rains can and do wreak havoc on houses and buildings. Weather patterns seem fiercer and less predictable, leaving homes open to damage from downpours that leave many inches with nowhere to go but inside. Trust SERVPRO to respond to emergency flooding fast.

Pride in your newly installed hardwood floors turned to despair when flood damage appears to have ruined them in your DeKalb home. Your attempts to remove the water with a shop vacuum and mop made little difference as pools of moisture continue to form. A call to our office delivers a team of flood damage professionals to your home and starts the journey to restoration.

Hardwood floors can rebound from a bit of wetness, the finished surface protecting the fibers if wiped up quickly. When water covers the entire room and stands, there is much more risk of permanent damage. SERVPRO technicians train extensively in the restoration of all kinds of floors, including hardwood, new installations and decades-old. The key to successful restoration is speedy action, before the wood swells and disfigures or mold begins growing.

Our team uses industrial strength water extractors, pulling moisture from the joints between planks as well as from the connections between floor and baseboards. We constantly take moisture readings, working from the baseline just after we arrived. The typical moisture content of an undamaged hardwood floor is less than 12 percent, and we work towards that figure.

In addition to checking the newly laid floor in your home, SERVPRO also takes readings of the subfloor. A wet sub floor continuously saturates the surface wood, and that subfloor must be dried as well. A variety of techniques results in that outcome, including the use of drying mats, lifting sections of the hardwood to direct airflow beneath, and drilling of holes in strategic places to allow for evaporation. We also consider aiming airflow beneath the level of the house affected, in a crawlspace or basement to dry the understructure.

Drying the hardwood to the goal set by our technicians may take weeks. Sanding down any warping and restaining or sealing is unwise to do before the moisture meters show the desired number of less than 12 percent. SERVPRO experts explain the process in detail to avoid confusion, and work with your insurance company throughout, from initial drying to the finishing touches.

Locally Owned Company with National Resources

SERVPRO of NW DeKalb / Dunwoody / Brookhaven understands how to restore even the most expensive hardwood flooring after flooding. Call (770) 396-3883 to schedule an inspection and start the process.

For more information regarding the city of DeKalb, click here.

How Understanding The Theory Of Fire Helps SERVPRO Handle Fire Damage In DeKalb

7/1/2017 (Permalink)

Burnt Toast Can Lead to a House Fire in DeKalb

The Experts of SERVPRO Restore Fire & Smoke Damaged Properties Effectively and Efficiently

A home fire is a frightening thought, but unfortunately, house fires do occur. After your home is safe again, it is time to call on the professionals to help you deal with the aftermath of the blaze. The fire can cause damage to your property and your belongings, which can range from mild to severe. When you are facing a cleanup operation, it feels overwhelming. That is why we recommend you get in touch with SERVPRO at once; our remit is to tackle the cleanup and leave your home “Like it never even happened.”
One of the things we pride ourselves on is providing excellent and comprehensive training to all our technicians. We believe that teaching our people how to use a thermal fogger or how to scrub a surface is not enough. We also emphasize teaching our technicians to understand the theory of fire and its effects; this makes them better equipped to deal with fire damage in your DeKalb home.
Understanding the theory of fire begins with understanding combustion. Combustion is what happens when a material is burning. The material that is burning breaks down and combines with oxygen. Knowing about combustion helps our technicians to understand the way fire affects different materials and the differences between mild, moderate and severe fire damage.
Knowing about the materials which burned and the severity of the fire helps us to assess damage near the blaze site and in the surrounding area. Materials such as wood and plastic respond differently to heat, and understanding that helps our IICRC-certified technicians decide which cleaning processes to use.
Our staff also understand the formation of soot. Burning materials release particles, fire gasses, and aerosols into the air and this is what we call smoke. When smoke particles settle on surfaces, they are commonly referred to as soot.
SERVPRO teaches our staff that the most efficient way to clean residues is by recreating the circumstances of their formation. That is why fogging is an effective way to clean soot. Fogging recreates the heat and pressure of the blaze and uses that heat and pressure to push cleaning agents into damaged materials. Because fogging mimics the circumstances of a fire, the smoke-stained items absorb the cleaning products in the same way that they absorbed the soot, which makes cleaning easier and more efficient.
We have the know-how to handle the aftermath of a blaze. If you need assistance call, SERVPRO of NW DeKalb / Dunwoody / Brookhaven at (770) 396-3883 for help.

DeKalb city information.

Dealing with Commercial Mold Damage in Chamblee

6/27/2017 (Permalink)

Mold can be removed from books if you call SERVPRO early enough. We have many techniques that we can try. Call as soon as the mold is discovered.

Mold Damage Needs to be Dealt with Correctly by the Certified Technicians at a Mold Remediation Company Like SERVPRO

For a business, cleanup from mold growth means not just a few days or weeks in a hotel. There is also the loss of income which, if it goes on for too long, means the owner may have to close permanently.

For a book or stationery store in Chamblee, stopping commercial mold damage means we cannot use certain techniques to reopen the doors for business. SERVPRO has decades of experience in Georgia businesses and has developed the right plan to start serving customers again.

In most cases, our technicians can use water or cleaning agents to remove mold from inventory and structural property. In a business whose product is paper, this is not possible. For the majority of the restoration procedures in this situation, we rely on dry wiping, vacuuming and lowering the air moisture levels inside the business. We cannot save every item, but these procedures give us the best opportunity to help the owner reopen.

To remove dry or slightly damp spores, team members use cloths and sponges to wipe down the surfaces. Dry wiping is very effective to remove mold that has not penetrated the surface of a book or greeting card. Technicians examine items before wiping and make certain they do not smear damp mold over surfaces.

If the mold went unnoticed for an extended period and had grown thick, we use commercial vacuums with HEPA filters to remove the bulk of the growth. These filters are designed to remove mold and capture even a single spore from a contaminated surface. Vacuuming is particularly effective at cleaning shelves, walls and ceilings without damaging inventory.

As crew members clean property and inventory, others prepare to lower the inside humidity. We set up dehumidifiers in each affected room to draw moisture out of the air. Doing so causes the mold to shrink and go dormant which stops the growing process completely.

To speed up the drying process, we install air movers. These devices heat air and force it across property and inventory, carefully drying it without causing secondary damage. Technicians also place commercial exhaust fans at the entrances and exits to draw out the damp, inside air and blow it outside.

Restoring a business after any disaster can be a nerve-wracking, costly experience. At SERVPRO of NW DeKalb / Dunwoody / Brookhaven, we understand this and take every step needed to help you reopen your doors and start serving our fellow residents once again. Call us today at (770) 396-3833 to get started.

For more information regarding Chamblee, click here

Dunwoody Reconstruction, from the Ground Up After Water Intrusion

6/1/2017 (Permalink)

SERVPRO Does Reconstruction to Water, Fire, and Mold Flood Damaged Homes in Dunwoody

SERVPRO Restores, Repairs and Rebuilds Fire and Water Damaged Structures in the Dunwoody Area

In the case of a severe disaster, it is not enough to wipe smoke residue off walls or remove the water from a basement. In many cases, a home (house, apartment, duplex) needs much more than pulling up the carpet and changing out a few panels of sheetrock.

Very few restoration companies also have the training and experience to reconstruct your Dunwoody home after a disaster. SERVPRO has helped rebuild houses, duplexes, and apartments in Georgia for over twenty years. Our office is fully licensed with the state to lay down a new foundation or a roof. Our technicians can install new wiring and HVAC systems in one week and then frame and hang sheetrock on new walls and ceilings after that.

We start with an inspection of the home. If we find that load-bearing walls or other structural supports are more damaged than previously thought, we install additional, temporary supports so reconstruction can continue.

Next, our technicians secure the home from further harm. The first step is boarding up the windows and other entrances. Next, we cover the roof with plastic sheeting or use plywood panels if the damage is extensive. These actions reduce not only the chance of secondary weather damage but also trespassing and vandalism.

Now comes the demolition. We remove every piece of damaged framing and drywall and pull out everything that we cannot salvage. If there are parts of the home we can keep (wood flooring and ceiling trim for example), we place that in secure storage or in situ. Once we remove everything, our inspector examines the foundation again for cracks and other problems

Technicians now replace the temporary shorings with permanent structures. Next, we install new framing. Before hanging new drywall, we run new wiring and connect everything to local power. We do advise using a third-party electrician to check our work after completion. Once we have approval, we hang the drywall.

With that accomplished, technicians install a new HVAC if needed. Once completed, we repair or replace the roof. By this time, the structure finally looks like a home again. With the major reconstruction accomplished, it only takes another week or two for us to repaint and lay new carpeting and floors. After that, the final steps are to move the furniture back in and return the keys.

Restoring your home is much more than getting rid of the water or eliminating smoke odors and residues. SERVPRO of NW DeKalb / Dunwoody / Brookhaven is here to help you return your home to its original state. We are with you from the foundation right up to placing a cap on the chimney. Call us today at (770) 396-3883.

Suffering from Mold Damage in Your Chamblee Area Home? Get the Help You Deserve Today

5/29/2017 (Permalink)

Some mold is visible and some can lay hidden in your home. Call SERVPRO to investigate and remediate the infestation.

SERVPRO Technicians Quickly Find Hidden Mold in Your Home

Unless your property suffers exposure over extended periods of time, mold can be hard to spot. Small infected areas leave little evidence behind, making even the dank, musty odor emanations hard to locate.  
Mold damage occurring in your Chamblee area home can happen quickly. However, it is not always obvious. Having water exposure in your home on Tuesday does not mean that your entire structure is exposed and clearly marked by large blotty mold colonies with highly visible signs by Thursday.   
Most of the pictures depicting mold damage that you find on the internet show extended exposure. Something that you can avoid by contacting a quality mold remediation company, like SERVPRO, when you suspect mold problems are beginning to develop in your home.  
Even if you are not 100% certain, SERVPRO technicians can perform an inspection of common areas found in your home where mold growth can occur, giving you peace of mind that you have done everything possible to protect your indoor living environment.  
You can also gain some helpful knowledge from SERVPRO to prevent future contamination. We can help you get excessive humidity under control, preventing mold growth and protecting you further. If you want to obtain the best protection possible, you should ask about a variety of services that can help to avoid mold issues from ever becoming a problem.  
While no one can guarantee to remove mold forever, some of these services make it possible to have the highest quality living environment for you and your family. Crawlspace or Basement encapsulation services, for instance, involve professional technicians adding vapor barriers to your crawlspaces that prevent ground moisture or inclement weather from affecting your indoor air quality.  
Having professionals clean your ventilation system properly, or installing encapsulation often helps improve the efficiency of machinery, reduces costs, and enhances the quality of your entire living environment.  
If you already have a mold issue in your home, we can contain the affected area, remove damaged materials, perform cleaning and disinfection services, along with any repairs necessary to return your home to normal and get things under control.  
Give SERVPRO of NW DeKalb / Dunwoody / Brookhaven an opportunity to address your concerns, giving you the help you deserve, and getting mold contamination under control on your property, today. (770) 396-3883

For more information regarding Chamblee, click here

SERVPRO Helps Dry Kitchen Walls After Flood Damage To Your Chamblee Home

4/19/2017 (Permalink)

Chamblee Flooding Calls Upon SERVPRO for Cleanup and Water Removal

After Flooding, Swift Water Removal and Drying Are Critical

Flood damage happens much more easily than many homeowners realize. A burst water main, a flooded river or, or even a leaking appliance all lead to flood damage. If this happens in your kitchen, there are many concerns about the drying process, and certainly one of them is drying the walls.

It is important that flood damage in the kitchen of your Chamblee home is remedied quickly. If it is not there is a risk of further structural damage and mold setting in. It is also important to restore your home quickly so that your life can return to normal. SERVPRO emphasizes speed and effectiveness. That is why We're Faster To Any Size Disaster.
Walls need special attention and drying protocols. The walls themselves and the cavities inside them may become saturated with water and require thorough drying. There is also the question of wall coverings. Wallpaper usually needs to be thrown away, but thankfully the walls themselves can be dried out.
Our IICRC-certified technicians begin by thoroughly assessing the situation. We use specialist equipment to test for moisture levels, such as Teflon coated moisture probes which can be inserted deep into wall cavities for an accurate assessment.
The key to drying out walls is removing baseboards, molding, and insulation to allow better air circulation. We take away baseboards and molding with the utmost care and replace them when drying is complete.
Now the wall is prepared for the drying process. SERVPRO uses a range of air movers, fans, and dehumidifiers to dry out your kitchen. A refrigerant dehumidifier is a key piece of equipment. Damp air first crosses a cold evaporator coil which causes moisture in the air to condense and drip into a collection tray. Air then crosses a hot coil which exhausts warm air back into the room and thus lowers the humidity.
Our experts come equipped with both refrigerant and LGR dehumidifiers. LGR stands for low-grade refrigerant. They can reduce the humidity even further than standard refrigerant dehumidifiers for an even more efficient finish.
We also use desiccant dehumidifiers to dry out wall structures. Damp air is drawn in and then passed through silica gel which captures water from the air and blows out warmer, dryer air.
Our experts also make use of air movers and fans, which work alongside the dehumidifiers for faster drying.
If you are concerned about flood damage to your kitchen, do not wait. Call SERVPRO of NW DeKalb / Dunwoody / Brookhaven at (770) 396-3883 today.

Repair and Reconstruction in Dunwoody

4/6/2017 (Permalink)

Roof repair after damage may be necessary to prevent water from getting into your house.

Recovery After Storm Damage Can Come With Improvements

Area homes suffer various levels of damage regardless if it comes from a fire or a severe storm and Georgia has seen a lot of both this last year. Roofs, in particular, are vulnerable since they bear the brunt of a thunderstorm or tornado. The heat from a structure fire quickly melts certain types of shingles and damages entire sections within minutes.

Reconstruction on a Dunwoody home can be expensive no matter which disaster has touched your life. Trained SERVPRO technicians handle simple jobs like replacing asphalt or wood shingles and more complicated tasks such as stripping and rolling out new rubberized roof sections. Our team members also remove storm damaged panels and repair or augment roof supports in the attic and ceilings.

Renovating and replacing does not mean we have to make it exactly as before the damage. It may seem strange, but this is the perfect opportunity to upgrade the siding, drains, and rain gutters on your home. If it adds to the value of the structure, many insurance companies will pay for at least part of the improvements. As long as your agent agrees to your changes and they do not compromise the integrity of the house, we can redesign windows and door framing. It is even possible to add new windows as we reframe the walls. The list also includes construction of disabled access points such as ADA approved wheelchair ramps.

Once we complete construction, our technicians paint your home with whatever color you tell us to use. We do recommend that you contact your Homeowner Association HOA (if you have one) to make certain you do not violate any rules and then have to repaint every surface again. Insurance companies do not cover those types of mistakes, and a full, outside paint can be very expensive depending on what you choose.

Repairing your home after a disaster is going to be a complicated and costly process. SERVPRO of NW DeKalb / Dunwoody / Brookhaven works with you and your insurance company to return you to your home as quickly as we can. Our goal is a professional finish that everyone involved is satisfied with regarding both result and cost. Call us today at (770) 396-3883 to get started.

2016 IFMA Spring Golf Classic

4/21/2016 (Permalink)

Proud to show our support at the 2016 IFMA Spring Golf Classic

Proud to show our support at the 2016 IFMA Spring Golf Classic

We Understand the Importance of EMPLOYEE TRAINING!

3/14/2016 (Permalink)

We understand the importance and value of Good Employee Training and this morning we did some periodic fit testing and trained our team on how to properly clean and care for the respirators and then did an irritant smoke test to ensure they fit and work properly.


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