Recent Fire Damage Posts

Smoke From a Fire Can Cause More Damage Than the Flames

12/23/2019 (Permalink)

Smoke with a sign that says SMOKE DAMAGE STINKS Smoke damage is nastier than fire damage. Call SERVPRO

Smoke From a Fire Can Cause More Damage Than the Flames

Fire damage is easy to spot. Fires burn, char, melt and destroy everything they touch. Remediating fire damage is simply a matter of restoring damaged items to their former condition. Once restoration is complete, everything will look fine, but it won’t smell fine.

Smoke damage is nastier than fire damage in many respects. Particulates created by the fire spread throughout the home, leaving the telltale smell of the fire everywhere. There is nothing simple about smoke cleaning. Complete the following steps, and your home will smell fresh and clean.

  1. Begin air filtration immediately after the fire. Don’t give the smoke odor the chance to permeate everything. It will settle in fabrics, carpets, flat surfaces and every crack and crevasse. The best way to avoid that is to capture particulates out of the air before they have a chance to settle.

  2. Clean everything while air filtration is still in process. Clean carpets, fabrics, ceilings, walls and floors. Some of the particulates will be captured in cleaning while others may go back into the air. Air filtration will capture them.

  3. Ozone removes odors that you cannot reach. You’ve done as much smoke cleaning as you can. Close up your home, load your family and pets in the car, and disappear for a few days. Local smoke and fire remediation specialists in Chamblee, GA, will bring in their ozone generators and do the rest. They will let you know when it is safe to return.

  4. Thermal fogging is the final step. Any odor that survives the above three steps is in your home to stay. Masking that odor is the only remaining option. Thermal fogging is the process of heating a special deodorizer and spreading it as dry smoke, permeating your entire home.

As you can see, effective smoke cleaning requires special equipment and odor removal specialists with the skills to use it. If you have a problem with odors caused by a fire, it’s time to get some help.

3 Ways To Prepare Your Children for a House Fire

11/26/2019 (Permalink)

Smoke surrounding a smoke alarm that's going off Protect yourself with fire alarms.

Unfortunately, fires are a common cause of devastation to homes in Dunwoody, GA. However, many parents are unsure of how to teach their children to escape a fire. There are several ways you can focus on your kids' safety and prepare your children for a home fire.

1. Show Your Children Know How To Get Out of Bed
During a fire, your children's first instinct may be to sit or stand upright. However, it's frequently more difficult to see when standing and can also make escaping more difficult. Instead of sitting or standing, it's often safer to roll out of bed if a fire occurs. You can practice this maneuver with your children to ensure they know how to safely roll out of their bed and onto the floor in the event of a fire.

2. Practice Crawling with Your Kids
Often, an important part of a fire escape is safely crawling to a doorway. Crawling is considered safer than standing, as temperatures can be drastically higher closer to the ceiling. When you focus on kids' safety while preparing your children for a fire, show them and practice how to crawl low to the floor. It's often also helpful to tell your children not to bring anything with them when escaping. Emergency restoration services can often assist in restoring damaged homes, and their safety is most important.

3. Teach Your Children How To Check the Doors
Another important element of fire preparation involves teaching your children how to check whether or not they can safely leave their rooms during a fire. Show your children how to check whether or not it is safe to leave their rooms by touching the door while still crawling. If the door is hot, then it's generally unsafe to open the door. However, if the door is cool to the touch, then it's usually safe to open the door.

Preparing your children for a fire is often an important part of kids' safety. Teaching your children how to roll out of bed, how to crawl and how to check doors can help them keep safe if a fire does occur.

4 Tips for Avoiding an Explosion During a Gas Leak

10/23/2019 (Permalink)

Natural gas burning on kitchen gas stove in the dark. A gas fire is a disastrous incident, but you can avoid it using the right measures.

4 Tips for Avoiding an Explosion During a Gas Leak

As a homeowner in Doraville,GA, you likely use natural gas in your home as an important resource. However, this substance is also incredibly volatile and flammable, which can turn a simple open flame or spark into a destructive gas fire. While your priority should be evacuating all inhabitants from the house, you can always reduce the chances of triggering an explosion and needing the services of a fire damage cleanup company. Once you find out there is a leak, you can take the following actions.

1. Avoid Using Electronics

As you create an escape route, you might be tempted to turn on the lights to allow better vision or use a cellphone to ask for assistance. Unfortunately, even the slightest heat or spark generated by these devices can start an instant fire. Do not use any electronic items while you are still in the building.

2. Let the Gas Out

One way to mitigate the risk of gas fire is to let it out of the building. Carefully open doors and windows around the house. While this practice will not stop the problem entirely, it will reduce the possibility of sparking a fire.

3. Inspect the Stove

An appliance that heavily relies on natural gas is the stove. The burners alone emit open flame, and even the smallest of mistakes can allow gas to leak out to the rest of the home. Take the time to check the stove and ensure there is no leak or an open flame that causes a gas explosion.

4. Locate the Gas Meter

The location of your residence's gas meter is important to know, particularly for an emergency like this. Find and remember where the gas meter is, as you will use this knowledge during a gas leak. You can shut the meter off once you evacuate the house.
A gas fire is a disastrous incident, but you can avoid it using the right measures. Pay attention to the signs, reduce ignition scenarios and leave the house as fast as possible.

5 Safe Candle Alternatives

7/18/2019 (Permalink)

Spread the sweet aroma of melted wax through your home by using a wax warmer

Candle Alternatives

While candles are great for setting a mood, they aren't so great at keeping fires out of your home in Briarcliff,GA. This is especially true if you have curious, rowdy pets or young children. It only takes one accident before you'll be making calls to the fire department and a fire damage restoration company. Fortunately, there are many great candle alternatives that make your home smell great or create a relaxing ambiance.

1. Battery-Powered Candles

While electric candles might not look or smell exactly like the real thing, they might be able to fool some unexpecting guests. Plus, you don't need to worry about turning them off when you leave the room or house to prevent a candle fire.

2. Wax Warmers

Spread the sweet aroma of melted wax through your home by using a wax warmer. These candle alternatives use battery power or electricity instead of an open flame to heat up the wax. Plus, they often come in decorative holders that can match your home's decor.

3. Fairy Lights

If your main goal is to add relaxed lighting to your home rather than release a scent into the air, fairy lights a great way to quickly light up a room or outdoor area. Fairy lights may be powered by battery or electricity, making them a much longer-lasting option than a candle.

4. Stick Diffuser

Reed or stick diffusers are flameless and add a unique look to any room you put them in. They simply involve placing sticks into a container with scented oil.

5. Essential Oil Diffuser

Essential oils can help add a scent to the room and might benefit your health too. There are many different diffusers to choose from, so you can easily find one that matches your home.
Consider these candles alternatives to make your home a safer place for everyone in it. There are many options to choose from, so you can find an alternative that best meets your needs.

3 Methods Used for Smoke Cleanup

6/27/2019 (Permalink)

A thermal fogger facilitates the smoke cleaning process

Three of the Most Common Methods for Smoke Cleanup

When your commercial building in Doraville,GA, catches fire, charred materials and water damage are not the only problems that require mitigation. Fire restoration experts also have to employ smoke cleaning procedures for removing lingering smoke particles and odor from your building. Here are three of the most common methods they use to do so.

1. Industrial Air Filtration

Smoke particles are small, so when technicians clean up smoke damage, they have to use air purifiers that don't let the particles escape back into the room. A filtration device with a HEPA filter can remove smoke from the air. In addition to the HEPA filter, these machines often have an activated carbon pre-filter. The carbon traps the odor and chemically neutralizes it. When left in your building for a few hours or overnight, these purifiers can make a huge difference.

2. Thermal Fogger

A thermal fogger facilitates the smoke cleaning process by replicating the condition that allows smoke to permeate a building. A deodorizing agent is heated to create a fog that is similar in size and consistency to smoke particles. The fog can then reach into cracks and crevices where the smoke may be hiding. It attaches to the smoke particles and gets rid of the odor.

3. Ozone Machine

To use an ozone machine, technicians seal off the affected area so the ozone can remain concentrated. The machine produces a compound with three oxygen molecules. The extra molecule in the compound attaches to particles and alters their chemical composition. This process eliminates the smoke odor.

No matter what smoke cleaning technique the technicians use, it is important to get rid of residual smoke and the smell it leaves behind before they begin the restoration phase of cleanup. These methods are designed to help mitigate the damage caused by the fire and improve the air quality in your building so that you can get back to business.

Need Fire Damage Services for Your North Atlanta Home? SERVPRO Can Help.

6/21/2019 (Permalink)

Don't let fire damage take over your residential property. Trust SERVPRO to get it back to preloss condition!

Fire Damage Restoration

Most restoration costs do not come from demolition and replacement of property destroyed by heat and flames. It is the smoke and soot residues that cause hundreds, even thousands of dollars in damages.

Restoring a North Atlanta home with fire damage requires a professional company that specializes in cleaning up the effects and returning your home and property to its preloss condition.

SERVPRO of NW DeKalb/ Dunwoody/ Brookhaven has developed a set of principles and key cleaning elements to help restore almost any home.

Principles of Cleaning:

Locate smoke residues with a thorough inspection. Our inspectors find the source of the fire to determine exactly how far smoke has moved throughout a home.

Identify the type of residues. Identification provides the needed information to select a cleaning method which removes the residue.

Identify the type of surface. To remove the residue without harming the surface of the affected item, restoration team members need to know the composition of the surface. Certain chemical cleaners are not compatible with porous surfaces such as upholstery or plastic.

Capture and remove residues. Smoke residues quickly bond with surfaces. Response team members use the most efficient dry or wet cleaning elements to loosen residues and make them easier to remove.

Dispose of residues. We safely dispose of all residues according to state and federal regulations.

Elements of Cleaning:

Temperature. Depending on the surface of an affected item, technicians may raise the temperature of a cleaning solution to speed up the process.

Agitation. If the residue is set deep in a surface such as rock or marble, technicians use air or water pressure to loosen residue from the surface. For other surfaces, they use brushes to dislodge the residue. Both methods allow cleaning agents to penetrate deeper into the residue and clean the surface underneath.

Chemical action. Restoration personnel selects chemical cleaners depending on which action they want. Our extensive inventory removes smoke residue by dissolving it, changing its pH number, oxidizing it or even digesting it.

Time. This element refers to the amount of time need for each type of chemical agent to be effective as well as the labor time required to complete each restoration task.

Locally Owned Company with National Resources

By combining these principles and elements, SERVPRO of NW DeKalb / Dunwoody / Brookhaven works to put your home back to its preloss state as quickly and safely as we can. If you need our help, call us today at (770) 396-3883.

How Do Experts Restore Fire Damage?

5/13/2019 (Permalink)

Fire damage in Briarcliff, GA

Four Stages of Fire Restoration

A home that has recently sustained damage from a fire should be cleaned and restored by certified professionals. This process starts with damage cleaning and continues through rebuilding to the finishing touches. Learn more about the four stages of fire restoration.

1. Inspect

Experts will examine the location of a fire to determine which building materials and contents need to be cleaned or replaced. This assessment will also identify the mitigation measures that should be taken and the scope of restoration. An all-in-one company can provide a verbal briefing within hours after inspecting damage followed by a single estimate that accounts for mitigation and restoration.

2. Mitigate

Mitigation should begin as soon as fire damage specialists have a clear idea of the extent of damage and homeowners have photographic or video evidence to provide to an insurer. The primary goal of this phase of the process is to prevent damage from getting worse prior to cleaning and restoration. Mitigation may involve boarding up broken windows or structural breaches, tarping over holes in the roof or putting up security fencing.

3. Clean

Cleaning is a critical step toward fire restoration. Professionals use commercial-grade equipment to remove soot and any standing water remaining after fire suppression. After eliminating water and debris, experts may tear out damaged building materials or wipe down stained surfaces. Restoration can proceed after cleanup is complete.

4. Restore

Restoring a fire-damaged residence can range from cleaning and replacing a few components all the way to a full rebuild. This process may take days or weeks, depending on the extent and severity of the damage. Finishing touches may include cleaning smoke damage and odor mitigation.

Homeowners should rely on a one-stop shop that provides all of these services with a single estimate and schedule. Insurance companies prefer to work with an IICRC-certified fire restoration company located in Briarcliff, GA.

5 Steps for Constructing Your Company’s Emergency Plan

11/19/2018 (Permalink)

Is important to know the exits of your building in Dekalb,GA

Contingency Plan In Place In Case Of A Fire

It’s a wise decision for a company in Dekalb,GA, to have a contingency plan in place in case of a fire. Not only can such plans help protect your employees, but after a disaster, they can help you get the cleanup process underway.

1. Know Where the Most Likely Ignition Points Are

Knowing ahead of time what areas might be the most likely sources for a fire allows you to plan accordingly. These might be places to ensure there is a fire extinguisher handy.

2. Map Escape Routes to Multiple Exits

An important part of an evacuation plan is knowing where the building exits are as well as knowing the quickest way out from any point of the building. You will want to plan at least two exit routes from each location in the event one is blocked by fire or debris.

3. Plan a Safe Meeting Point Outside

Another important aspect of a contingency plan is a safe place for your staff to meet outside the building. Gathering together will allow you to account for everyone after a fire.

4. Ensure Every Employee Is Aware of the Plan

One of the most important parts of an evacuation plan is to make sure everyone is aware of the details. You may want to post the plan in the breakroom as well as include a copy in your employee handbook.

5. Know Who to Call for Cleanup

Cleaning up after a fire can seem like a daunting task. You may want to prepare ahead of time and include the number of a fire damage restoration service in your plan.

With a contingency plan in place for your business in Dekalb,GA, you and your employees can know what to do in the event of a fire. Your plan should outline where the exits are, the fastest route to each one, and include a meeting place outside.

How to Use a Fire Extinguisher

10/22/2018 (Permalink)

Knowing how to use a fire extinguisher can prevent fires from spreading nearby residences in Dekalb, GA

A fire extinguisher is only useful if you know how to use the device. Be sure to check the class of extinguisher and identify a safe evacuation route. Follow these four steps to use an extinguisher to safely suppress a fire.

1. Check the Contents

There are four classes of extinguishers, and multi-class extinguishers can be useful for more than one class of fire. Class A extinguishers often put out fires involving commonplace combustibles such as paper or wood. Class B extinguishers contain materials designed to put out fires involving flammable liquids such as grease or gasoline. Class C extinguishers are designated for electrical fires. Class D extinguishers are suitable for use on flammable metals. Multi-class extinguishers may be labeled A-B or A-B-C.

2. Pull the Pin

Pulling the pin on a fire extinguisher will break the tamper seal. After you do so, an extinguisher will need to either be disposed of or refilled. Some extinguishers are designed for one-time use while others are refillable.

3. Aim the Extinguisher

Point the horn, hose, or nozzle of the extinguisher toward the bottom of a fire. You should be careful not to touch the horn on a CO2 extinguisher, as it may become extremely cold.

4. Squeeze and Spray

Spray horizontally from side to side across the base of a fire until it appears to be out. The fire may reignite, so it is a good idea to keep an eye on the area and call firefighters to ensure that it has been completely suppressed.

Knowing how to use a fire extinguisher can prevent fires from spreading and destroying nearby residences in Dekalb,GA. If a kitchen fire or another type of fire breaks out in any part of your home, the right extinguisher class may limit the damage. Hire a fire damage restoration company to clean and restore the affected area.

Damages After the Flames Are Gone

8/31/2018 (Permalink)

Fire damaged material on a facility in Dekalb, GA

A business fire is a frightening and concerning situation that no business or property owner wants to face. However, when fire does affect your company, professional restoration services can help you feel less overwhelmed. These experts understand that not all fire damages are structural; they'll address the necessity of smoke cleaning as well.

Hidden Dangers Following a Fire

After a fire, hidden danger can include:

  • Particles of substances burned during the fire could be toxic and may hover in the air or soak into porous surfaces.
  • Droplets left behind by the water hoses may contain poisonous vapors that are easy to inhale.
  • Carbon monoxide is a significant threat after a fire. This toxic gas, and others, are often created as household products melt and burn. These include hydrogen cyanide and phosgene.
  • Damaged wiring and a compromised electrical system could lead to corrosion and malfunctions.

Smoke Follows Fire

One of the most serious types of smoke damage is the remaining smoke odor and the hazards its presence indicates. Even if your furnishings don't show any signs of fire damage, they could contain particles of carbon or vapors from burning plastics. Smoke cleaning and restoration professionals will address this issue, getting rid of soot and smoky residue with professional-strength cleaners and deodorizers, air filtration devices, ozone machines, and thermal foggers.

Delayed Damages

Discoloration is another serious effect of fire damage. Stains and yellowed ceilings may appear days after the fire has been put out. Plastic surfaces and wood furnishings may also become warped or stained. Even porous stone can be affected by fire and smoke damage.

The interior damage to your company doesn't end when the flames go out and the smoke cleaning begins. As soon as it is safe to do so, contact your insurance company and get the details on your fire coverage. Many insurance providers insist on the work of a restoration company to protect the structure of your property and the safety of your employees and customers. Make sure you know the appropriate fire protocols in Dekalb, GA.

Understanding the Residential Fire Cleanup Process

7/24/2018 (Permalink)

Dealing with the aftermath of a fire and resulting smoke damage is bound to be a stressful time for anyone, including residents of Dunwoody, GA.

If you’ve experienced a residential fire in Dunwoody, GA, hiring a cleanup and restoration specialist will be one of the first steps on the road back to normalcy. The services required can vary based on the severity of the destruction and amount of smoke damage, but the process will generally involve the following steps:

1) Assessment and inspection: Your chosen restoration company will arrive on site to determine the extent of the fire. This process is critical not only for visible damage to the home, but also for things you may not see such as soot damage.

2) Limiting exposure to the elements: If walls, roofs or windows have been destroyed, your home could be subjected to further damage. Therefore, covering up any exposed areas with boards or tarps will be a very important early step in the procedure.

3) Water mitigation: If water damage has occurred as a result of the extinguishing process, those areas will need to be dried as soon as possible to help reduce the risk of additional harm. Restoration specialists utilize air movers, vacuums and dehumidifiers to expedite this process.

4) Smoke and soot removal: Restoration companies utilize specialized equipment that can remove traces of soot from surfaces and eliminate signs of smoke damage.

5) Cleanup: The final step before rebuilding, the cleaning process is crucial for any belongings or structural elements damaged by the fire. Smoke cleaning ensures that odors are removed from the home.

6) Repair structural damage: The final step is the actual construction phase. The extent of the rebuild will depend on the severity of the fire and can include things like new carpet, replacing drywall, installing windows, patching/repairing roofs, etc. If entire rooms or areas of the home have been destroyed, they will be rebuilt.

Dealing with the aftermath of a fire and resulting smoke damage is bound to be a stressful time for anyone, including residents of Dunwoody, GA. Thankfully, there are trained professionals available to help you restore your home to its pre-fire condition. For more information, visit

Kitchen Fires in Dunwoody Can Be Damaging

6/25/2018 (Permalink)

Unattended Gas Range Can Lead to Fire Damage in a Dunwoody Kitchen

SERVPRO Professionals Restore Your Fire Damaged Property.

A small fire wreaks havoc on your kitchen and the surrounding areas. Luckily it was small, and no one was hurt, but you still need quite a bit of repair, you are more shook up than anything else.

When the unexpected strikes your Dunwoody property, quality fire damage restoration is closer than you may think. We are locally owned and operated, with several years of experience in helping families just like yours recover from disaster. We work hard to make instances of critical stress disappear, "Like it never even happened," and get things back to normal in a quick, efficient way that fits your unique situation.

The staff at SERVPRO begins your recovery process by using the information you provide during your initial call to determine the proper amount of personnel and equipment necessary to tackle the event happening in your home. Our staff is trained to make the entire process as stress-free as possible. We help you adjust to your current situation, providing relocation assistance if needed, and even assist with filling out any paperwork required for your insurance claim.

Our SERVPRO team responds quickly, arriving within four hours of your initial call and begins your restoration immediately. We play close attention to any possible hazards before entering your property, shutting down the electricity and gas if necessary, while also checking for any possible slip & trip hazards caused by damaged flooring or ceilings sagging from water exposure.

The on-site manager assigned to your property provides you with a full inspection to assess all damage and makes recommendations as needed. We fully explain each of the services that are available to you and keep you informed throughout the entire process. Making sure that you know what we are going to do before we do it and answering any questions you have come up during the process.

SERVPRO technicians provide you with board-up and roof tarp services if necessary to protect the inside of your home from outdoor weather. Our services also include access to various water extraction equipment, such as wet-dry vacuums, hand-held and truck mounted water extractors, depending on the volume of water that exists on your property.

Our technicians combine the latest drying and cleaning techniques to the affected areas, including any furniture or personal belongings affected by the fire or firefighting efforts. Using many different cleaning methods to address smoke and soot removal on a variety of surfaces, while using the proper deodorization techniques to remove any odors that develop during the fire.

Contact SERVPRO of NW DeKalb - Dunwoody - Brookhaven for all of your fire, water, mold, or storm damage requirements today. (770) 396-3883

Saving Your Belongings After a Fire

5/7/2018 (Permalink)

Taking on the demanding task of content storage and cleanup after a fire is not a thrilling experience.

Saving Your Belongings After a Fire

When a fire has taken over your home, there is likely a long list of maintenance tasks ahead. Even if the fire was small, it could have inflicted some serious damage on your belongings. Consider the following pointers to learn how dry-cleaning and other cleanup methods can help you reclaim your possessions effectively.

1. Review the Damage

It may seem that all hope is lost when it comes to salvaging your items after a fire; however, not all items are a lost cause. While possessions that are completely burnt usually need to go straight to the trash, others that are merely affected by smoke odor or that have not suffered from charring may just need a proper wash. Getting an assessment from the fire experts can help give you peace of mind when choosing which items are salvageable.

2. Dry-Clean Special Clothes

Although the fire in your Dunwoody, GA, home may have left some clothing items unscathed, others may be covered in soot, and they will require some work. For example, clothing containing special fabrics or dyes may need to be dry-cleaned rather than washed normally at home. Dry-cleaning these delicate materials can ensure that they're back in business after having been soiled by a house fire.

3. Use Ultrasonic Cleaning for Non-Porous Items

As for impermeable items, you may want to consider using ultrasonic cleaning. This type of content cleaning is ideal for items such as jewelry, electronics, and other non-porous materials. Through a process called cavitation, ultrasonic cleaning uses sound waves to remove dirt. This process involves immersing the object in special liquid and dispersing microscopic bubbles over the surface of the item, which removes soot and dirt.

Taking on the demanding task of content storage and cleanup after a fire is not a thrilling experience. However, dry-cleaning and the ultrasonic process can rescue your belongings and save time, allowing you to move on to other important maintenance needs in your home. For more information, visit

Dry It, Don’t Fry It: Tips for Reducing the Chances of a Dryer Fire in Your Home

2/8/2018 (Permalink)

Like dozens of other appliances and hardware in your home, your dryer was designed to make life more convenient. It allows you to get done with your chores faster so you can spend more time with friends, family, and simply doing what you love to do in North Atlanta, Georgia. However, they’re also one of the leading causes of house fires in the United States. The average lint fire has caused

• Nearly 2,900 emergency calls each year
• 5 deaths and 100 injuries annually
• $35 million in property damage in the span of a year

Luckily for you, there are plenty of things you can do as a homeowner to prevent one of these common fires from starting in your home.

Dry Smaller Loads

When you overload your dryer, it leads to a wide number of issues. An overloaded dryer contains more clothes for a blaze to feed on in the early stages. Drying smaller loads is not only more efficient in the long run, but it’s safer and takes little extra time and effort from you.

Clean and Maintain Your Lint Trap

An overloaded or otherwise problematic lint trap is the leading cause of dryer fires. The dust, hair and threads that make up the material in the lint trap are extremely flammable. If the buildup becomes too much, the high heat of the dryer itself can set it ablaze. Therefore, empty out your lint trap between every load to avoid a lint fire.

Be Aware of What You’re Drying

Unfortunately, not everything can go in the dryer. The high heat settings can burn, melt other otherwise destroy items that contain foam, rubber or plastic. Rather than using the appliance, set these items outdoors or in another open space to dry. It’s just as effective and reduces the chances of accidentally starting a dryer fire.

Your dryer should help you, not hinder with a fire. Following these simple tips takes only minutes during your regular laundry routine and can drastically reduce the chances of a lint fire happening in your home.

For more on fire visit us at

What to do until help arrives after experiencing a fire in your home?

12/2/2017 (Permalink)

With any fire it is important to make sure you take into account your safety first and foremost. We recommend calling SERVPRO of NW DeKalb / Dunwoody / Brookhaven immediately to get onsite and start walking the property. Once the property has been observed a recommendation can be made to restore the property. 

SERVPRO of NW DeKalb / Dunwoody / Brookhaven has a team in place that can finish the job from start to finish. It is critical not to skip any of the steps in the cleaning process. During the process it is important to document each of the steps. The insurance company might have questions and having proper documentation can make the process go much easier. 

In many cases you might have questions. The team at SERVPRO of NW DeKalb / Dunwoody / Brookhaven is always available to help and can take your call at (770) 396-3883.

What do I do if I have a fire in my home?

12/2/2017 (Permalink)

Experiencing a fire in you home can be a stressful experience no one should have to go through. However it does happen and it is important to be prepared. 

1. First get a hold of SERVPRO of NW DeKalb / Dunwoody / Brookhaven. They will send a team member on site immediately to start observing what needs to be done. 

2. Once a plan has been determined, SERVPRO of NW DeKalb / Dunwoody / Brookhaven will have teams on site to start the restoration process. It is critical to make sure all content is inventoried and well documented. 

3. Once all of the content is removed, the cleaning of the structure can begin. In some cases, materials will have to be removed, but the team at SERVPRO of NW DeKalb / Dunwoody / Brookhaven can easily put it all back together. 

If you have any questions about the fire damage restoration process, call us anytime at (770) 396-3883.

Understanding Fire Damage and the Process of Restoration

8/31/2017 (Permalink)

Understanding Fire Damage and the Process of Restoration

Fires lead to significant damages to property and result in some negative impact on one’s life quality. Not many people realize the full extent of the damage of a fire until they have gone through the damage and restoration process. It is recommended that as soon as the firefighters have done their part and extinguished the fire, the homeowner contacts a restoration company to repair and return everything to the state it was in before the damage began. Below are a few things you need to know about the fire in home damage and restoration process.

The immediate damage caused by the fire

When the firefighters give you permission to re-enter the home after fire damage, you will realize that a significant amount of your items have been destroyed. These include cabinets, furniture, upholstery, machines and electronics and other appliances. This destruction is the first concern of the restoration company. The experts will do their best to make sure that the charred furniture is replaced with alternatives which will make the home look as good as, if not better than it looked before the commercial fire damage. If there are items which can be repaired as opposed to complete replacement, they will do it.

Dealing with Smell and Dirt after fire damage

There are several sources of smell and dust after fire damage or fire in business. The smoke damage leaves behind a strong smoke smell which can only be cleaned by an expert. The fire cleanup process is aimed at ensuring that all the stains are removed, the smoke smell is gotten rid of, and all the soot damage is taken care of. There are special detergents and cleaning agents that are used in this fire cleanup when the professional fire damage restoration experts do it, which guarantees excellent results. In case the building that suffered fire in home or fire in business had carpets, carpet cleaning services will be part of the fire cleanup.

Dealing with water damage after a fire in the home

Another problem that comes with fire damage is that when firefighters use water to extinguish the fire, water damage may result. The fire cleanup process by the restoration company, in this case, will include extraction of any water that could have been left stagnating inside the home or other building. Note that when this water is not removed properly, water damage and mold may result in the future. Any upholstery that might get wet during the fire extinguishing process will be eliminated from the house, cleaned again and dried out properly before being reinstalled back in the house.

Other associated damages

When there is a fire in the home or commercial fire damage, there are other hidden damages that result. For instance, the electrical wiring and plumbing may get burned in the process. Electrical appliances and structures such as bathtubs may also get ruined in the process. The commercial fire damage restoration, in this case, will include replacing these destroyed parts of the house.

Doing fire damage restoration

When commercial fire damage has happened, the first thing you need to do is have a reliable restoration company. The fire damage restoration experts will follow these steps in restoration.

• Perform a board up and roof tarp. Board up, and roof tarp protects the gaping parts of the home from intruders.

• Extract all the excess water followed by smoke damage and soot damage cleanup.

• Cleaning up to remove soot damage, smoke damage, and smoke smell.Changing the filters and opening windows also removes the smoke smell.

• Removing the board up and repairing the parts that were destroyed in the commercial fire damage.

• Repainting the house to cover excess smoke damage and soot damage and replacing the plumbing and other parts that could have gotten ruined after fire in the home or fire in business.
By the end of the cleanup, board up, repainting and fire in business restoration process, the building should regain the state it was in before the fire started.
Visit for more information on fire damage.

How Understanding The Theory Of Fire Helps SERVPRO Handle Fire Damage In DeKalb

7/1/2017 (Permalink)

Burnt Toast Can Lead to a House Fire in DeKalb

The Experts of SERVPRO Restore Fire & Smoke Damaged Properties Effectively and Efficiently

A home fire is a frightening thought, but unfortunately, house fires do occur. After your home is safe again, it is time to call on the professionals to help you deal with the aftermath of the blaze. The fire can cause damage to your property and your belongings, which can range from mild to severe. When you are facing a cleanup operation, it feels overwhelming. That is why we recommend you get in touch with SERVPRO at once; our remit is to tackle the cleanup and leave your home “Like it never even happened.”
One of the things we pride ourselves on is providing excellent and comprehensive training to all our technicians. We believe that teaching our people how to use a thermal fogger or how to scrub a surface is not enough. We also emphasize teaching our technicians to understand the theory of fire and its effects; this makes them better equipped to deal with fire damage in your DeKalb home.
Understanding the theory of fire begins with understanding combustion. Combustion is what happens when a material is burning. The material that is burning breaks down and combines with oxygen. Knowing about combustion helps our technicians to understand the way fire affects different materials and the differences between mild, moderate and severe fire damage.
Knowing about the materials which burned and the severity of the fire helps us to assess damage near the blaze site and in the surrounding area. Materials such as wood and plastic respond differently to heat, and understanding that helps our IICRC-certified technicians decide which cleaning processes to use.
Our staff also understand the formation of soot. Burning materials release particles, fire gasses, and aerosols into the air and this is what we call smoke. When smoke particles settle on surfaces, they are commonly referred to as soot.
SERVPRO teaches our staff that the most efficient way to clean residues is by recreating the circumstances of their formation. That is why fogging is an effective way to clean soot. Fogging recreates the heat and pressure of the blaze and uses that heat and pressure to push cleaning agents into damaged materials. Because fogging mimics the circumstances of a fire, the smoke-stained items absorb the cleaning products in the same way that they absorbed the soot, which makes cleaning easier and more efficient.
We have the know-how to handle the aftermath of a blaze. If you need assistance call, SERVPRO of NW DeKalb / Dunwoody / Brookhaven at (770) 396-3883 for help.

DeKalb city information.