Recent Why SERVPRO Posts

3 Tips for Avoiding Mold Growth in the Bathroom

7/29/2020 (Permalink)

Bathroom fan Air vents and bath fans move moisture from the bathroom and send it outside

When it comes to preventing water damage, the bathroom presents some of the most difficult challenges. This room seems to have less airflow, more moisture, and more ways for water to seep where it isn't wanted than other rooms. In spite of the challenges, it is possible to control water and limit mold growth in your Dunwoody, GA, home.

Install Air Vents and Bath Fans

No matter where you live, whether in a home or apartment, in a humid environment or dry climate, a high level of humidity in the bathroom will make it nearly impossible to prevent mold. Consistent cleaning is very important, but to make sure that mold doesn't grow, you need a way to keep the room dry. Air vents and bath fans move moisture from the bathroom and send it outside. Run the fans during showers and baths. Let them continue running for about half an hour afterward. It's also important to make sure the fan has the right cubic feet per minute (CFM) volume for the size of the room.

Fix Leaks Immediately

Whether you notice drips building up on the pipes in the cabinet or water seeping from the faucet, you need to immediately address the problem. Eventually, leaks cause water damage and when leaky pipes aren't repaired right away, the resulting damage becomes much harder to deal with and more expensive.

Clean Out the Shower

Many people leave shampoo, conditioners, sponges, and other bathing items on shower shelves or floors. As these items dry, water often pools beneath them. This creates a welcoming environment for mold spores. It's better to remove those items, dry them off, and store them outside of the shower. Make sure you regularly wash your towels, washcloths, and rugs; most experts recommend washing them at least once a week.
Of course, mold prevention is better than cleaning up water damage and mold growth. If mold grows in spite of your efforts, reach out to water and mold damage cleanup and repair professionals. In addition to cleaning up, they can provide you with recommendations for further prevention methods.

5 Tips for Water Damage Prevention at Your Business

6/15/2020 (Permalink)

Woman watching news Knowing what weather to expect in your area can help you prepare ahead of a storm

5 Tips for Water Damage Prevention at Your Business

Did you know that the same professionals who restore water damage from water in home incidents can also help protect your Perimeter Center, GA, business? Your local SERVPRO team are proud of the fact that they can be Faster to Any Size Disaster for any water damage needs. They can even help your company mitigate possible damage by using the following five tips.

1. Stay Aware of The Weather

Knowing what weather to expect in your area can help you prepare ahead of a storm. This knowledge will help you take the time you need to cover over vulnerable spaces on the property, or set up water barriers.

2. Regularly Inspect the Property

Inspecting the property regularly may allow you to catch potential problems before damage is caused. For example, you may be able to spot weakened plumbing before there’s a broken pipe which requires a pipe cleanup.

3. Contact a Professional for Assessment

Just like if you have water in home areas, you can contact a professional with assistance with any flooding in your business. They can assess the property for possible damage prone areas, and help recommend mitigation tips to protect the space.

4. Make Any Repairs Quickly

The quicker repairs are made the less likely the property is to face additional damages. This is why it’s important to address any damage to the building even it is not directly water-related.

5. Use Water Barriers if Needed

If you’re ever facing any heavy storm weather, you may want to consider using water barriers, to protect the company property. These can be set up to direct water away from doors or other vulnerable spaces.

Whether you want to prevent water in home or business areas, your SERVPRO team can help you mitigate possible damage. Stay aware of the weather, regularly inspect the property, and contact a professional for help if you believe there may be an issue. This way repairs can be made as quickly as possible. It’s also a good idea to use water barriers if you think there may be a need.

4 Steps To Take Right Away When Mold Is Found

5/14/2020 (Permalink)

Four Steps To Help With Mold Cleanup

It is not terribly rare for black mold to be found in a commercial building in Doraville, GA. The organism, a member of the fungi family, occurs naturally in most environments. It thrives in damp locations, such as places that have experienced a water leak or that have a humidity level above 45% It becomes a problem when the mold spores form a colony and then show up as unsightly blotches on walls, ceilings, tiles, and other surfaces. When this happens, a fast, professional response limits damage and contains the problem. Here are four steps that will help with mold cleanup.

1. Call in the Professionals. A swift response to a mold problem by certified professionals is critical. A mold mitigation company can arrive fast to a building and get to work containing the situation. Technicians trained in microbial remediation, water damage restoration, and applied structural drying tackle the problem with science and advanced equipment.
2. Focus on Mold Containment. Technicians will inspect the building to determine if mold has spread into other places. They will inspect the heating and cooling system to see if mold spores are present in the air ducts, which can cause the mold spores to spread. Physical barriers and negative air pressure tools may be employed to contain the mold before it is removed by HEPA vacuums and other techniques.
3. Concentrate on Moisture. A black mold problem usually indicates a moisture problem. Technicians have tools that can measure the level of humidity in a room. If the moisture issue is not addressed, mold can return to areas that have been cleaned.
4. Treat Odors. If odors still persist, it is likely that high levels of mold are still present. An odor control technician can locate sources of odors and investigate the situation. If black mold is remediated to an acceptable level, there should be no unpleasant odors present in the building.

The Connection Between Mold and Moisture

3/27/2020 (Permalink)

mold in the corner of a window Mold appearance in a Dunwoody, GA home

If mold appears in your home in Dunwoody, GA, it is a good bet you have a moisture issue somewhere in the house. The two go hand in hand, like a fire and smoke odors or like high winds and missing shingles. Therefore, mold prevention often hinges on taking care of excess moisture or humidity in the house. The following situations are often the precursors to the presence of mold:

  • A roof leak
  • A dripping pipe
  • Standing water in a shower
  • Faulty hose connections on washing machines and dishwashers
  • A damp basement or attic

Taking care of the water issue is a good start to slowing down mold growth. Additional steps, though, should be taken.

Mold Containment and Cleanup

It is important to act quickly and for several reasons. When extra moisture is present, mold can begin to grow in as little as 24-48 hours. More time allows the mold spores, which are tiny, to spread to other areas of the home. One key aspect of mold prevention is to limit its spread by trying not to use the heating and cooling system in your home, which can spread spores around. A professional mold mitigation franchise can be on site in a matter of hours and will begin mold containment and cleanup actions. The company can also address any issues with water damage at the same time.

Mold Mitigation

The keys to mold prevention include a professional response from a trained company, the addressing of any water issues, and a thorough cleaning and sanitizing process in accordance with current standards. Failure to properly respond to mold leaves your home vulnerable to damage to drywall, tiling and your belongings. Mold also has an unpleasant musty odor that can permeate rooms, and it can be an allergen and irritant to some people. A clean home free of water leaks and with a low level of humidity is a good recipe for keeping mold under control.

We are Cleaning Experts

3/20/2020 (Permalink)

Hand with glove spraying cleaner We can handle commercial and residential jobs

SERVPRO is Here to Help during this time of need 

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards. 

Specialized Training 

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis. 

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include: 

  • Kitchen/Food Areas 
  • Bathrooms 
  • Schools/Classrooms 
  • Offices 
  • Retail Spaces 
  • Water Fountains 
  • Shelving/Racks 
  • Sales Counters 
  • Carpets and Rugs 
  • Stair Handrails 
  • Elevator Cars 
  • Playground Equipment 
  • Fitness Equipment 

Specialized Products 

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities. 

Call Today for a Proactive Cleaning 

If your home or business needs deep cleaning services, call the experts today – SERVPRO of NW DeKalb/Dunwoody/Brookhaven, (770) 396-3883

Helping People Rebuild After a Natural Disaster

1/20/2020 (Permalink)

Building flooded Flooding from storm

When Mother Nature unleashes her fury in North Atlanta, GA, a catastrophic loss is an unimaginable situation no one wants to find themselves in. Unfortunately, flooding or storm damage can devastate an entire community. While at first it may seem that recovery is impossible, SERVPRO’s Disaster Recovery Teams are ready to mobilize to help people rebuild and get back to normal life.

Safety First

Safety before, during and after the storm is vital. Once it subsides and everyone is safe, a first inclination may be to access the damage while waiting for help to arrive. Before doing so, consider the following to ensure everyone’s safety:

  • Stay up to date on the latest news. Some areas may not be safe to travel through. Tap water may also be contaminated.
  • Structural damage or gas leaks are likely outcomes when there is a catastrophic loss.
  • Do not enter any structures until it has been verified safe to enter.
  • Electrical hazards should be a top concern. Along with downed power lines, if water has entered the home, it may have affected electrical circuits and equipment. If safe to do so, turn the power off at the main source.
  • Any kind of flooding can result in black water. It is best to avoid any standing waters. Wear protective clothing, goggles, boots and gloves if you decide to enter the water.


After the professionals arrive and a property has been deemed safe to enter, cleanup and rebuilding can happen. In large loss situations, the process can take time. SERVPRO’s disaster teams are elite, highly trained and experienced professionals who will make the process go as smooth as possible. They will provide the assessment, cleanup and restoration services needed in the fastest amount of time possible to make the disaster a distant memory.
As its name implies, a catastrophic loss can suddenly turn your world upside down. No matter the type of disaster, remember that you aren’t alone. Disaster specialists will quickly arrive to help you through the process.

Understanding How Fire Sprinkler Systems Work

12/30/2019 (Permalink)

Factory roof structure and automatic fire protection in building system. Fire sprinkler system in a Dekalb, GA building

A fire in your Dekalb, GA, business can cause serious damage. Fortunately, a fire sprinkler can help minimize the fire damage.

How the Sprinkler System Works

Sprinkler systems are very effective, in part, because they are so simple. Here's how they work:

  • Heat activates the sprinkler.
  • The sprinkler releases water to control the fire.
  • The fire department turns off the sprinkler after the fire is fully extinguished.

Sprinkler systems may have slight variations, but most work in essentially the same way. Heat, usually between 135 and 165 degrees Fahrenheit, causes a special material in the sprinkler head to expand. When this happens, the bulb, inside the sprinkler, breaks and the sprinkler releases water. Only the bulbs exposed to the high temperatures break. The water comes through a pipe that is connected to an outside water source. Due to the rapid response of modern sprinkler systems, they have excellent fire-suppression capabilities. However, it is still important to contact your local fire department. They will ensure that the fire has been fully extinguished and the building is safe to enter. They will also turn off the fire sprinkler system once it is safe to do so.

How To Clean Up Afterwards

Unfortunately, all fire-suppression techniques result in at least some water damage. With a sprinkler system, though, the water damage is usually less severe than if fire hoses had been used. Fire sprinkler cleanup follows the same basic steps as any other water damage cleanup scenario:

  • Remove standing water using specialized pumps or vacuums.
  • Remove all items that cannot be salvaged.
  • Dry out remaining moisture using dehumidifiers or fans.
  • Restore and replace damaged items.

Although a fire sprinkler can prevent a business fire from doing maximum damage, there will still be some fire damage and water damage from the sprinkler itself. A professional restoration company can get your business back to normal quickly and safely.

3 Important Differences Between Mold and Mildew

12/1/2019 (Permalink)

Hand pointing at mold growth on the wall Mold can cause serious health issues

If you have experienced water damage or high levels of humidity in your Dunwoody, GA, home, then it is possible you may also have some mold damage. This is a common problem that occurs in many buildings with too much moisture. There are two types of fungal growth that often develop in this case: mold and mildew. It is important to determine which you have, and there are a few key differences that can help you do this.
1. Where It Grows
Mold damage can occur in a variety of environments, so if you have a fungal growth in the building, this is most likely the culprit. It can grow inside walls, furniture, clothing and many other locations. Mildew, on the other hand, is more common on plants. It can sometimes be found on other organic materials, however, such as paper, leather and wood.
2. What It Looks Like
Mildew and mold growth will develop distinct appearances, which can make it easier to tell them apart. Mold can come in a variety of colors, from black to green, and often has a fuzzy appearance. It can grow in a large infestation and cover significant areas of the home. The appearance of mildew is more powdery and is limited to a gray or white color. It usually grows in smaller patches.
3. How Difficult It Is to Remove
Another big difference between these two types of fungus is how difficult it is to remove them from your home. Mold is invasive and will often spread beneath the surface of the material it is growing on. Mildew growth remains on the surface which makes it much easier to get rid of. Scrubbing it with an antibacterial cleaner is often enough.
If you have a fungal growth in your home, particularly if it involves mold damage, you will need a professional to remove it. A mold remediation company can inspect your home to find all areas of growth before removing it safely and thoroughly.

How To Prevent Mold Growth In Your Bathroom

9/19/2019 (Permalink)

White vent fan in a bathroom on the bottom there are words that say "some homes" The best way to get air moving in your bathroom is to install a fan

How To Prevent Mold Growth In Your Bathroom

Your bathroom is the perfect breeding ground for mold and mildew mainly due to the presence of all the conditions that are needed for them to thrive. High humidity levels are often present in bathrooms, but that’s not the only cause of bathroom mold. Poor ventilation, water damage and damp materials can also cause mold to grow.

Get the Air Circulating

Air circulation is paramount in preventing mold growth. The best way to get air moving in your bathroom is to install a fan. A bathroom fan sucks the moisture from the environment and out of your home. Properly maintaining your fan ensures you get the most out of keeping your bathroom moisture free. Leave it running after your shower until all the mirrors are defogged for the best results.

Keep the Bathroom Clean

Water damage is not the only source of mold. Simple mold prevention can be done by keeping an eye on cleanliness in the bathroom. This means timely changing of linens which when left damp for too long becomes a breeding ground for mold. Towels, bath mats and rugs should be laundered regularly – at least once per week.

Keeping a squeegee handy can also be very useful in managing the lingering moisture in your shower. Run a squeegee across your walls after every shower or bath to prevent moisture from stagnating and developing into mold or mildew.

Watch Out For Leaks

Lastly, avoid water damage and mold growth by keeping an eye on your faucets, shower and toilet for any leaks that might spring due to wear and tear. Fixing leaks immediately greatly reduce the chance of mold developing in your bathroom.

Your home in North Atlanta,GA, deserves the best care. Putting these simple tips in action can go a long way toward making sure your home maintains a safe and comfortable living environment. Of course, if mold gets the best of you, don’t be afraid contact a mold remediation expert in your area for a consultation.

What To Know About Mold Prevention in Your Place of Business

7/26/2019 (Permalink)

Mold growing on bathroom faucet Leaky pipes can create the environment in which fungi grows best

Mold Prevention

When you have a business in Perimeter Center,GA, then mold prevention may be on the list of your maintenance needs. To properly prevent mold there are a few things you may need to know about it. Continue reading to learn more.

1. What Mold Is

One of the most important things to understand about mold growth is that mold spores are fungal in nature, and prefer to grow in wet or humid environments. They usually feed on organic compounds such as paper, wood, cloth, or drywall. They also grow better in darker areas. Fortunately, while mold does grow in colonies, the growth rate is rather slow, making it easy for a professional to catch and mitigate the problem.

2. What Causes Mold

In many cases knowing what mold prevention steps to take can be helped by knowing what the possible causes of mold spore growth are. Water damage such as a flooded area, or leaky pipe can create the environment in which this fungi grows best. If you have areas that have been damaged by water it's best to get them repaired as quickly as possible to help prevent problems.

3. What to Do About Mold

If you do find mold in your place of business then you may want to contact a mold remediation professional. These professionals can help you locate any potential problem areas, check for additional damage, and remove the problem. If you're unsure if mold is growing on the property, your chosen professional may also have several tests they can perform in order to be sure. They may also be able to recommend some potential mitigation steps to help prevent further issues.
When it comes to mold prevention at your place of business, it's important to know what mold is, what the potential growth causes are, and what you can do about any mold you may find. Fortunately, if you do find spores on your property a professional may be able to help.

4 Reasons To Pretest Damage

3/19/2019 (Permalink)

Pretesting Damage

While some damage may be obvious after a disaster, other types of primary and secondary damage may not be apparent without close examination. Preliminary tests may identify the presence of soot or smoke damage in portions of a structure that were not directly affected by fire or identify hidden water damage that could lead to mold. Here are four reasons why clients and insurers should request pretesting.

1. More Complete Estimates

Early testing can increase the accuracy of an estimate. This is particularly the case if a property owner or insurance agent plans to rely on a single service for mitigation and restoration. An estimate based on more extensive knowledge of the type and degree of damage that is present will be more complete.

2. Expedited Mitigation

Preliminary tests can also speed up the mitigation process. Damage cleanup professionals need to determine which issues are present and take measures to limit and begin to address damage in a timely manner. Pretesting goes beyond a basic assessment to identify all of the types of damage a commercial property has sustained.

3. Thorough Restoration

Increased awareness of the full extent of damage can limit the severity and result in a more successful restoration job. Professionals can provide the expertise and equipment necessary to get the job done right. This is particularly the case with a one-stop mitigation and restoration shop.

4. Lower Insurance Claims

An accurate initial estimate can help clients and insurers avoid surprises later in the restoration process that can significantly increase an insurance claim. Agents and adjusters should rely on a service that makes it easy to access estimates and compare claims based on the type of damage and location.

Pretesting damage allows for a more accurate initial assessment and estimate. Commercial clients and insurers should request preliminary testing services from a mitigation and restoration company in Dekalb, GA.