Recent Water Damage Posts

What to Check On if Your Toilet is Leaking

12/9/2019 (Permalink)

Leakage of water from a toilet due to blockage of the pipe Leaking toilet in Dunwoody, GA

A leaking toilet can be a big problem, especially if it is allowed to continue. Damage to the flooring, subfloor and even the joists below can occur if allowed to stay wet. You may also develop issues with black mold growth.

How To Find a Leak in Your Toilet

There are many solutions to a bathroom leak that you can fix yourself, rather than calling a plumber in Dunwoody,GA to take care of it, but first you must discern where the problem is coming from. The following guidelines can help you discover what type of a leak you are dealing with.

Water that pools at the toilet’s base may lead you to suspect the wax ring. Check to see if it has dried out and shrunk with age – it may need to be replaced
You may need to tighten the tank flange or it may be broken or cracked. Check to make sure it is seated properly and fastened properly.
The toilet bowl may have a crack or hairline fracture and you may need a new toilet.
A loose supply line could cause dripping whenever water is drawn into the toilet. Tie a dry rag around it and watch to see if it becomes saturated over time. Replace any faulty parts.

Make the Repairs Immediately

Try not to panic if it is the first time you have seen water, unless it is a lot. Even condensation from the bowl can run down and puddle on the floor, imitating a leaking toilet. If it happens repeatedly and you are able to discern the source of the problem, fix it right away. If you are unable to do it yourself, do not hesitate to call a plumber, as letting it go could result in water damage or even black mold growth.
If your leaking toilet does cause water or mold damage, call the water damage restoration professionals in Dunwoody,GA to clean and dry things out completely. Although no toilet is exempt from developing problems, keeping an eye on your plumbing can help you catch symptoms of a leak early on.

Properly Snaking a Clogged Pipe

10/23/2019 (Permalink)

Man start using sewer inspection camera. Monitor showing picture from camera head that inspector is holding. Snaking a clogged pipe in Gainsborough, GA

When a drain or pipe becomes clogged sufficiently that a dose of drain cleaner does not do the trick, it may be that a plumbing auger, or snake, in needed to break up the blockage. Snaking a drain may be intimidating to the average person, but in many cases a simple tool from the department or home improvement store may do the trick.

How To Use a Snake

There are just a few tips to using an auger that can help you avoid worsening the clog or making an unnecessary mess. Consider the following:

  • Push the end of the auger into the drain until you feel it make contact with the blockage.
  • Turn the crank while offering some resistance against the clog until you feel it begin to give way.
  • Withdraw the snake – you may need to reverse the cranking direction. You will then see whether you pushed the clog on down the drain or whether it comes out on the end of the auger.
  • Try running some water into the drain to see if it is draining properly. If not, repeat the process.

When to Call a Professional

If the pipe is still stopped up, call a plumber in Gainsborough, GA  to bring their commercial auger. They will check whether there is more going on. A plumber knows when to stop snaking in order to avoid a pipe break.
In the event that the toilet is clogged, and it overflows or backs up, it can create a sewage disaster. Even a small flood from a toilet can expose your home to contaminants and bacteria, and you would be safest to call a cleaning and restoration specialist in Gainsborough, GA  to ensure that all sewage and residual bacteria are completely cleaned.
Try snaking your clogged drain yourself, but if it doesn’t work or your do not have a snake, do not hesitate too long before calling in professional help.

4 Tips To Prevent Water Damage in Your Home

8/25/2019 (Permalink)

Outside of townhomes flooded from the street up. Do a yearly checkup to your washing machine to avoid water damage in your home

4 Tips To Prevent Water Damage in Your Home

Water damage is expensive and time consuming to clean up. You don’t have to be a professional to take preventative measures against malfunctions. Anyone can complete these four DIY tips to keep water in home mishaps at bay.

1.Check for Smells and Stains

The bathroom is one of the most common area for pipe bursts or leaks. Check your bathroom for musty smells or stains on the walls or ceilings. These are often an indication that something is wrong with the pipelines to your tub, toilet, shower or sink.

2. Maintain Your Appliances

Call professional service companies to maintain your major appliances, such as:

• Water heaters
• Dishwashers
• Refrigerators
• Washing Machines
• Furnaces
• Humidifiers

Yearly checkups are more cost-effective than contacting emergency residential water experts for a pipe cleanup. It may be challenging to remember to maintain every appliance, but it is definitely worth it. A small drip or clog might not look like anything serious, but could point to a broken pipe or faulty hose connection.

3.Install a Water Leak Detection System

Prevent water in home accidents by installing a water leak detection system. It alerts you when there is a leak so you can take action instead of waiting for the problem to worsen. There are many water leak detection systems available for different appliances. The best way to determine which one is right for your home is to speak with a plumbing expert in Dekalb,GA.

4.Keep an Eye on Your Water Bill

An undetected leak can cause you to pay more for your water consumption. A sudden price hike might mean you need to inspect your pipes and drains, so monitor your utility bill closely.

A kink in a hose or clog in a pipe can turn into expensive and home-destroying water damage. Keep these four simple tips in mind to prevent water in home disasters that can ruin your peace of mind.

How To Handle a Sewer Backup in Your Home

6/12/2019 (Permalink)

Sewer cleanup is a process that can seem overwhelming, but it must be dealt with immediately

Sewer Backup In Your Home

No homeowner in Dekalb, GA, looks forward to dealing with a sewer backup problem. Whether the leaking water is from a clean or contaminated source, it can quickly become a difficult situation to manage. Sewer cleanup must be confronted head on, and the following steps will help guide you through the process.

1. Address the Situation Immediately

Any sewer backup situation should be addressed as soon as it is identified. There is no convenient time to find a problem, but specialists in water remediation should be contacted immediately. Many of them are available 24 hours a day and on weekends. Even if you believe the moisture is from a clean source, the situation could quickly escalate and cause expensive mold or water damage to your house.

2. Stop the Leaking and Survey the Damage

Not surprisingly, the first step a professional will likely take is to identify the source of the leakage and stop it. If a clean pipe has burst, the water should be turned off and experts will need to fix the damage. If the sewer cleanup problem is from a flooded toilet or basement water, it could be a bigger issue due to the bacteria present.

3. Remove the Water and Dry Out the Area

Technicians should immediately start drying out the home with professional equipment. They can ensure water is not only taken from visible areas, but also from within the walls and subfloor. Once water is cleared out, they may use large dehumidifiers and air movers to make sure all moisture evaporates and moves outside of the home.

4. Start Cleanup

The length of the cleanup process depends on the extent of the damage. Professionals can make sure that all rooms, as well as furniture and personal items, are sanitized properly. Any items that can’t be salvaged should be disposed of quickly.

Sewer cleanup is a process that can seem overwhelming, but it must be dealt with immediately. Call professionals to stop the leaking and remove any water. They can help dry out the area and walk you through the cleanup process, making a bad situation much more manageable.

Water Removal and Restoration Services Available in Chamblee

5/2/2019 (Permalink)

Prevent water damage from inconveniencing your guests by calling SERVPRO to remediate.

SERVPRO Technicians Understand Commercial Water Damage

Your hotel receives visitors from all over the world, giving guests a second home while on the road for business or while visiting family and friends. When you have a water leak, events tend to get out of control and safety becomes an issue.

When facing this sort of incident on your property, you need the ability to maintain a healthy safe environment for the guests of your Chamblee hotel. Even if your commercial water removalinvolves gray or black water, a professional service can perform their services with limited interruptions.

SERVPRO technicians address any immediate hazards before beginning water removal and restoration work. Maintaining a safe environment for everyone involved is crucial, especially if customers may be at risk. Therefore, the first and last thing that our technicians think about while performing water removal or restoration work is safety.

We pay close attention to particular hazards caused by water exposure including saggy ceilings, warped floors, light fixtures containing water and other potential electrical hazards, while also searching for possible mold growth. Depending on the length of exposure, your property may need additional cleaning and reconstruction services performed to return things to normal.

SERVPRO technicians use GFCI protected sockets on all electrical equipment, wear personal protective equipment (PPE) such as gloves, boots, masks, and full-body suits when necessary to limit exposure and avoid transferring contamination to other areas. We also post the appropriate signs to warn guests about possible hazards that exist and maintain safety protocols throughout the entire process.

Time is essential when attempting to restore particular items. If caught early enough, water extraction equipment can be used to eliminate most of the problem. Both hand-held and truck mounted extractors make it possible for us to handle water removal from any size area. This can eliminate all of the water within your building, even pockets hidden within your walls.

SERVPRO has access to air movers and dehumidifiers that help speed up the overall drying process and aid in returning things to normal rather quickly. Using specific services, our technicians can save a variety of items exposed to water in your hotel including dressers, cabinets, beds and bedding, lamps or even televisions provided to your guests for comfort.

Contact SERVPRO of NW DeKalb - Dunwoody - Brookhaven today for additional information on how we can assist with your water removal in a quick and efficient way. (770) 396-3883

3 Steps To Prevent Water Damage at Home While You're on Vacation

3/11/2019 (Permalink)

Clean out your gutters before you head off to your vacation

Preventing Water Damage 

Vacations are supposed to be relaxing, and learning that your home in Chamblee, GA, has sustained water damage, or that your house needs a water pipe repair while you are gone, can leave you feeling stressed. Luckily, there are steps you can take to protect your residence while you’re away.

1. Examine Your House Well Before You Leave

Checking certain areas in your home before you leave can alert you if there are any minor or major issues that need to be taken care of quickly. If you notice a leak that can’t be fixed immediately, then it can be useful to turn off the water in your dwelling. Alternatively, you may also find an issue that can be fixed before your vacation. Knowing what state your home is in before you leave can give you peace of mind.

2. Have Someone Check on Your Residence While Away

Even if you take steps to keep your home protected from water damage, disasters cannot always be prevented. If a broken pipe causes damage and you need a water pipe repair, knowing about the issue when it happens can help prevent a major catastrophe. Having a friend or family come by your house while you’re away can ensure that you will know if there is an issue and can ultimately prevent flooding in your home.

3. Prepare Pipes and Gutters

Before you leave your house for your vacation, it can be helpful to take precautionary steps to prevent water damage. By keeping your cabinets open, you can decrease the likelihood of your pipes freezing and bursting due to cold temperatures. Debris stuck in gutters can make water damage more likely, so it can be useful to clean them out before you head off to your vacation.

Checking for issues before you leave, having someone come by your home when you’re gone and preparing your pipes and gutters can prevent cutting your vacation short or needing to make a quick water pipe repair while away. If any problems occur, water damage restoration experts can often help homeowners whose homes have been flooded.

Avoid These Mistakes If a Broken Pipe Floods Your Home

1/16/2019 (Permalink)

Water damage to carpet in Chamblee, GA

Avoid These Mistakes If a Broken Pipe Floods Your Home

Living your life is like driving down the road in Chamblee,GA. Plenty of people will tell you the best route, but almost no one warns you about the potholes.
When it comes to water in the home due to a broken pipe, there is plenty of advice on how to handle the problem but not as much about pitfalls to avoid. Here are some to consider:

1. Don’t Procrastinate.
Time is your enemy. Shutting off the flow of water is merely the first step. You need to aggressively get all that water out of your home as quickly as possible. Water damage remediation cannot wait until tomorrow.

2. Don’t Assume That the Damage Ends When the Flow of Water Stops.
Water is always on the move. Once it escapes, it goes everywhere and damages almost everything it touches:

  • Hardwood floors
  • Subflooring
  • Lower levels of your home
  • Molding and wallboard
  • Carpets
  • Wooden furniture and cabinets

Also, don’t forget that untreated water damage due to a broken pipe can lead to a mold problem more devastating than the water damage that brought it on.

3. Don’t Overlook the Risk of Electrocution.
With water damage, there is always a chance that it will find its way inside electrical appliances, outlets and other fixtures. Water connecting with electricity increases the possibility of electrocution and fire.

4. Don’t Assume That Your Insurance Won’t Cover This Flooding.
Examine your water damage coverage. If you call your agent first, and if you decide not to file a claim, the agent may still be required to report the call. This report might be part of the basis for a future increase in your premium. However, if you don’t understand the policy, make the call.

5. Don’t Hesitate To Call for Help.
Water damage from a broken pipe is a serious matter. There are skilled and well-equipped water damage remediation specialists ready to come in and restore your home. They are just a phone call away.

What Is Category 3 Water Damage?

12/31/2018 (Permalink)

If a residence in Dunwoody, GA has sewage backup, you should arrange a professional sewage cleanup

Category 3 water is highly contaminated. This classification applies to standing water resulting from flooding or a sewage backup. Clean Category 1 water or Category 2 water from an appliance leak may also deteriorate if left standing for several days. Learn more about contaminants found in black water and flood or sewage cleanup methods.


Sewage overflow may contain bacteria and other microbes. Flood water often contains solid waste and a wide variety of contaminants. These may include:

  • Chemicals
  • Heavy metals
  • Pathogens

Contaminants may vary depending on the water source. Regardless of whether a residence sustains damage due to a flood or sewage overflow, homeowners should act quickly to limit primary water damage and secondary damage.


Black water poses a variety of risks to humans and animals. Some of these risks may include:

  • Infectious bacteria
  • Mold growth
  • Viruses

The best way to reduce these risks is to have experts pump out standing water and treat the affected area. Professional equipment and expertise will allow for faster mitigation.

Cleaning and Disinfection

Clean Category One water can simply be dried as long as homeowners or a water damage mitigation service act quickly. Category 2 and 3 water calls for thorough cleaning and the use of disinfectants. Depending on the type of flooding it may be necessary to:

  • Pre-treat the area with disinfectant
  • Tear out damaged porous materials
  • Clean and disinfect the area
  • Thoroughly dry the area

Experts may rely on air movers, fans, or dehumidifiers to promote ventilation and lower moisture levels in the air. These measures can reduce risks and prevent secondary damage, such as mold growth.

Black water can pose infection and mold risks. It is important to quickly remove standing water and thoroughly clean, disinfect, and dry the affected area. If a residence in Dunwoody,GA, sustains Category 3 water damage, homeowners should arrange for professional sewage cleanup.

Prepare Your Dunwoody Home For Water Damage, Plan Ahead Today

12/5/2018 (Permalink)

Every home is susceptible to some form of water damage.

Plan Ahead For Water Damage

There are quite a few people that make the mistake of waiting until something happens in their home before making a clear, concise decision about how to deal with water damage in their home. Damages after the fact may leave you with no other choice but to rebuild.

Take a few moments to contact the insurance company providing the water damage coverage on your Dunwoody home. Decide which coverage is best for you while attempting to cover any situation that may happen in your local area. It does not hurt to look ahead and plan for the worst possible situation; it may even be the better course of action. Who knows, you could even benefit from having a relationship with your local restoration company before needing their services. At the very least, having a plan in place with a company like SERVPRO gives you an opportunity to gain some improvements and advanced support during an emergency, or improve your chances of recovering from a disaster, each of which help you as a homeowner.

Every home is susceptible to some form of water damage. It could be weather related, local flooding, leaky pipes, broken appliances, improperly graded yards, poor drainage, damaged roof gutters and more. Why wait until these issues cause major damage before doing something about them? Keep in mind that the majority of the situations that SERVPRO technicians respond to concerning water damage in a home involve small maintenance issues turning into something severe. We deal with broken appliances flooding different portions of a home far more than we do natural disasters or storm issues.

Take advantage of preventive measures that fit your unique situation. Obviously, every homeowner should have their drainage systems and yard grading checked for severe issues. If you put it off, you are just asking for trouble. Have a company you trust check for problems and install additional drains, backflow valves, or sump pumps in areas where you need the help.

Your locally owned and operated SERVPRO can assist with these services and help you prepare your home for a variety of issues that plague your area. We live here too, so we understand what is necessary to take control and plan ahead. Contact SERVPRO of NW DeKalb / Dunwoody / Brookhaven for additional information on how we can help you prepare your home today (770) 396-3883.

The 3 Categories of Water: The Good, the Bad and the Ugly

10/9/2018 (Permalink)

Category 1 water damage comes from a clean water source, a fresh water line for a refrigerator

If your home is flooded with water, it is important that you understand where it came from before you start cleaning up the mess yourself, otherwise you risk touching contaminated water. There are three categories of water that you should know about:

  • Category 1, which is clean water
  • Category 2, which is contaminated
  • Category 3, which is sewage or black water

If you are unaware of where water came from, the best thing you can do is to call a Dunwoody,GA, water cleanup specialist.

Category 1 Water

Category 1 water is water that originated directly from a sanitary source, such as a supply line. This type of water is generally safe for non-professionals to deal with on their own. However, if the water is allowed to sit and mix with soils or with components of a building, it may become category 2 water.

Category 2 Water

Category 2 water is contaminated water, and it is not recommended that individuals attempt to cleanup this type of water on their own. Also known as "gray water," this water has bacteria present but does not contain any human waste. Experts recommend contacting a professional cleanup grew to deal with gray water only because it's difficult to know what types of contaminants it contains.

Category 3 Water

Category 3 water does contain human waste and other raw sewage, which is why it is also referred to as black water. This type of water is grossly unsanitary and should not be dealt with by a non-professional.

All three types of water can cause secondary water damage, which is why it is essential that they are dealt with right away. If you fail to clean up any type of water mess, it can cause mold and other property damage. Whether you are dealing with clean water, contaminated water or water of unknown origins, contact your local Dunwoody,GA, water remediation team right away for advice and assistance.

Preparing Your Home for an Extended Absence

8/17/2018 (Permalink)

Leaking water into the interior of a wall in a Dunwoody, GA home

Are you thinking of ditching your Dunwoody, GA, home for a two-week getaway on white sand beaches? Perhaps you want to leave your home unoccupied for an entire winter to escape the cold. Whatever your plans, you should do what you can to prepare your house for an extended absence. If you fail to do this, you may come home to a flooded kitchen thanks to the unnoticed need for water pipe repair.

Water pipe repair

  • Have it inspected. You may think all your plumbing is in working order, but leaks can be hidden within the depths of your walls. Calling in a plumber or residential water repair expert can help you make sure there are no hidden problems. Don't forget to have someone check your sump pump and other equipment to make sure your home is ready for heavy rain.
  • Clean your gutters. No matter what time of year you're leaving, you should clean out your gutters before departing. Clogged gutters can allow rain water to sit on your roof, which can increase the chances of leaks into your attic space and the rest of your house.
  • Turn off the water. If you're going to be gone for a long time, you could turn off the water supply to your house. This can help protect you from a major water pipe repair as soon as you get back.
  • Protect your pipes. If you are leaving for the winter, you need to make sure your pipes are well-insulated. This is especially true if you plan on turning off or lowering the heat. A frozen pipe can quickly turn into a broken pipe while you are away.
  • Hire a sitter. Ask a neighbor, friend or relative to stop by your home every few days. If the basement becomes flooded after a heavy rain, a house sitter can catch the problem before it turns into a moldy issue.

Taking vacations is a great way to relieve stress. You can prepare your house for vacancy to reduce the need for a water pipe repair when you get back.

What To Do After a Pipe Breaks

6/22/2018 (Permalink)

Once you’ve managed the immediate dangers of bursting pipes, let an expert handle the cleanup.

When temperatures drop in Dunwoody, GA, water inside your pipes can freeze. As water freezes, it begins to expand and that expansion can cause your pipes to burst. Bursting pipes can do an incredible amount of damage in a short amount of time. While it’s natural to panic when water is gushing into your home, staying calm and acting fast can minimize the water damage. Follow this guide to deal with a broken pipe.

1. Turn off Your Water

Turn your water off at the main valve. This stops water from flowing into your house. The quicker you accomplish this, the less damage you’ll have.

2. Turn off Your Electricity and Gas If Necessary

If the water comes into contact with any electrical outlets or exposed wires, it can cause an electrical current to flow through the water. This presents a lethal hazard to anyone who comes into contact with the water. In these cases, it’s important to shut off the electricity. Likewise, if water comes into contact with any gas appliances you should call your gas company and tell them to shut off your gas.

3. Contact a Plumber

Call your plumber and let them know the situation. They’ll need to come to your home and fix the broken pipe.

4. Call a Water Damage Mitigation Specialist

If a lot of water was released by your bursting pipes, contact a water damage mitigation specialist in Dunwoody, GA, to handle the cleanup. They can extract the water and dry out the affected area quickly and efficiently. If water is left standing or materials aren’t dried out completely it can result in secondary damage and mold growth. The water evaporates, causing high humidity inside your home. This moisture in the air then condenses on ceilings and walls, causing water damage far from the original source. These damp materials are then a perfect breeding ground for mold.

Once you’ve managed the immediate dangers of bursting pipes, let an expert handle the cleanup. They’ll make sure your house is clean and dry as quickly as possible so you don’t have to worry about secondary damage to your home. For more information, visit

Clogged Gutters Cause Water Damage During DeKalb Storms

5/31/2018 (Permalink)

Call SERVPRO When Water Causes Damage to Your DeKalb Home

When Your Property Is Damaged by Rainwater--Call SERVPRO

Busy homeowners do not always have the time to clear and maintain downspouts and gutters, increasing the risk of water damage to their dwellings when heavy rains fall. Gutters that are filled with leaves, branch bits, and other debris allow water to pool next to your roof, wicking under shingles and through fascia to enter your home. The first sign you may have of a severely clogged gutter is a bulging wall near the place where the gutter is pushing water into your house. Sometimes a musty odor develops as this dirty water makes its way into your home, containing a rich mixture of decaying organic material that feeds the mold spores that are almost always floating on air currents inside and out. SERVPRO technicians can isolate the source of moisture that is causing water damage, and then we can develop a plan to help restore the area of ceiling and wall that risks deterioration.

Gutters also have an important job in diverting rainwater and preventing water damage to your DeKalb foundation. Water that overflows from the clogged gutters falls next to your home, pooling up. Repeated pressure from the ponding water causes foundations to crack, permitting water to stream into your lower level. The saturated earth around your house allows water to seep in as well. Water that gets into you house around the foundation can flood your bottom level, damaging your furnace or boiler, water heater, and other appliances such as deep freezes or washer/dryers that are located on the lowest level of your home. Our crews can remove standing water with pumps or wet vacuums and can evaluate whether your appliance is safe to use once the majority of the water is gone.
SERVPRO technicians do not stop when the visible water is removed. Restoration of walls and flooring requires the use of air movers, dehumidifiers, and, sometimes, heat to bring the moisture content to the level of similar materials in unaffected areas of your home. We do not guess at these levels but are trained to measure them throughout the drying process. Once the flooring and walls have reduced their moisture content to the appropriate drying goal, our staff can continue the restoration process. Obvious bulges and warped areas may be sanded, or portions replaced if the damage is too severe. Throughout the restoration of interiors damaged because of clogged gutters, we can advise homeowners on how to clear the gutters and downspouts to prevent future damage.
Contact SERVPRO of NW DeKalb / Dunwoody / Brookhaven when clogged gutters cause water damage inside your home. Our staff can be reached anytime of the day or night at (770) 396-3883.

3 Places To Look for a Shower Leak

3/26/2018 (Permalink)

Sometimes shower leaks are obvious. You hear the constant drip whenever you're in your Dunwoody, GA home. However, not all shower and bathtub leak issues are obvious. Sometimes the problem may fester for months before you notice the signs. If you don't catch the issue early, you may need to turn to a water damage restoration expert to salvage your bathroom. You can check certain areas of your home to make sure you're not dealing with a sneaky shower leak.

1. In the Crawlspace

Does your bathroom sit over a crawlspace? If so, you may be able to look in this space to see signs of a shower pan leak. In this area, a leak often manifests itself as white, crusty stalactites. You may notice this crusty formation coming from soggy, black wood. These signs point out a serious leak that has been missed for quite a while. However, if you have your crawlspace inspected regularly, early signs of a problem may include stained wood.

2. In Living Areas

It may be easier to spots signs of water issues from a second-floor bathroom. Simply go to the room below it and start looking for signs of water damage on the ceiling. Usually this will include a brownish stain, but you may also notice the wallpaper or paint in the room is starting to bubble or peel. Because these signs of a bathtub leak tend to be more obvious, you may be able to catch the issue early on.

3. In the Bathroom

Not surprisingly, a shower-related leak can create signs in the bathroom. You may notice pools of water on the floor after a shower or dark stains on the walls around the enclosure. Other potential signs include loose floor tiles, stained baseboards and wet carpet.

Keeping an eye out for common signs of a bathtub leak can help you catch the problem before it causes major structural damage to your home. Don't be afraid to ask for professional help if you do spot a problem. Visit for more information on water damage. 

Tips for Cleaning Up Water Damage From Broken Pipes

1/18/2018 (Permalink)

Water damage is a fact of life for homeowners. No matter how hard you work to maintain your property, eventually broken pipes, backed-up drains, or some other form of water damage will require cleanup. When the time comes and you have to deal with a minor emergency that has left your home in Dunwoody, GA a little waterlogged, you need to know how to respond decisively to prevent continuing damage. Follow these tips to make sure you get the water cleanup process handled quickly.

• Turn off the water to prevent further flooding
• Remove dry and undamaged possessions from the affected area
• Contact a restoration cleaning service with water-damage certifications
• File a claim with your insurance company for covered damages
• Keep kids and pets away from the area

If it is possible to safely turn off electricity to the flooded rooms, it can be a good idea, especially if you have appliances plugged in and under water. Make sure you don’t step into standing water where powered appliances are submerged to minimize the risk of shock.

Working With Water-Damage Specialists

Sometimes, homeowners are tempted to attempt cleanup themselves. While there are a number of home improvement and repair projects that can be realized efficiently and inexpensively with a do-it-yourself approach, it’s important to understand that water cleanup from broken pipes and other plumbing emergencies really needs a professional approach.

When water damages a home, specialized tools are needed to properly effect cleanup. These tools allow for the drying and cleaning of home furnishings and building features alike, and they work more thoroughly and quickly than options available to homeowners. Quick action is essential to minimize the damage from water during emergencies. Specialists also carry certifications for mold abatement and other water-related cleanup protocols.

Wrapping Up

Water damage from broken pipes and other home emergencies can cause serious problems for homes and homeowners in Dunwoody, GA. Make sure you work with specialists in water cleanup to preserve and clean your property when you have residential water emergencies.
Visit  for more information on water damage.

How do I remove water after a busted pipe in my home?

12/2/2017 (Permalink)

Each winter brings the possibilities of a pipe freezing and breaking in your home. SERVPRO of NW DeKalb / Dunwoody / Brookhaven is here to help 24 hours a day. Here are some steps to be aware about if you have a water loss in your home. 

1. Contact SERVPRO of NW DeKalb / Dunwoody / Brookhaven immediately. They will get a team member of their emergency service crew out. 

2. Once all of the water has been extracted, drying equipment will be placed throughout the home. Make sure to take plenty of pictures of the drying equipment in place. SERVPRO of NW DeKalb / Dunwoody / Brookhaven makes sure to follow the standards of the IICRC. 

3. Once the structure is dry, have all equipment removed and get the rebuild process going quickly. SERVPRO of NW DeKalb / Dunwoody / Brookhaven is there to help with the construction process. It is nice to have one company take care of everything from start to finish. 

4 Perks to Working with a Restoration Company When There's Water Damage

9/14/2017 (Permalink)

4 Perks to Working with a Restoration Company When There's Water Damage

If you have water damage in your home or business, it's important that you work to get the problem under control with mitigation. From there, you can work on water cleanup, drying, and then get a restoration plan in place. With the help of a restoration company, you can get water in a home or water in a business under control.

There are quite a few perks to working with professionals when you have a flooded home or business.

Mitigation is Handled

You don't have to deal with all of the mitigation on your own. The moment you have water in a home or water in a business, you need to get the problem under control. This means turning to professionals who can get the water out of the flooded home. If you allow the water to sit inside for too long, you're going to have a lot of other problems to deal with.

Whether the problem is because of a pipe break, a supply line break, or even a storm, there will be water damage. How much is based on how good you are at the mitigation. that's why you need to work with a restoration company.

Water Gets Out

Restoration professionals will have pumps and other tools to get the water out. You might have a significant amount of water because of a supply line break or pipe break. Whatever the reason for the flooded home or business, you have to get the water out as quickly and efficiently as possible.

Depending on the layout of the building, the water might not leave on its own. This is when you have to look at water cleanup so you don't encounter more flood damage than what is absolutely necessary.

Problems are Identified

You need to know just how bad the water damage is. When there is water in a home or water in a business, only some of it might be visible. The rest might be behind walls, under flooring materials, and more. This is when you can encounter mold and other problems because of not being able to see where the water from a pipe break or supply line break went.

With the tools that restoration professionals will bring, they will be able to gain more visibility. They can see where you cannot. This ensures that the water in a home or water in a business is dealt with properly. They will be able to do the water cleanup and get everything drying. In terms of drying, the restoration company will also be able to dry everything so that there's a greater chance of saving various materials.

Building is Restored

Water cleanup and drying is only a small portion of what needs to happen when there is flood damage. Regardless of whether you have a supply line break, a pipe break, a storm, or something else, you have to clean up and the rebuild from flood damage.

Restoration professionals will be able to create a plan to figure out what needs to be done. The goal is to minimize water damage and then clean up from the damage. This means getting rid of everything that cannot be saved and repairing or replacing everything else.

By working with a restoration company, they come up with the plan as to how to improve a flooded home or business. They will mitigate the flood damage and help you to get everything back on track. The only thing you have to do is call to get them out to the building as soon as the water starts to show up.
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How Emergency Home Water Damage Restoration Services Saves Your Real Estate

8/31/2017 (Permalink)

How Emergency Home Water Damage Restoration Services Saves Your Real Estate

When water damage or supply line break wrecks havoc in your home, you may panic for lack of the skills to start a water disaster cleanup process. Flood water in home or a supply line break can lead to extensive home destruction including the peeling of the wall paint, crooked doors, damp living environment, damaged foundation, or cracked caulk in the bathrooms and kitchens. If water mayhem occurs in your house, it helps to hire a professional water in home water damage restoration technician. The longer you wait for the flooded home or pipe break repairs, the more destruction and stress you will have.

Water Damage Repair and Restoration

There are benefits of calling water in home disaster mitigation company to perform a cleanup procedure and also prevent future property water leakages in your house. The professional water in business damage restoration company will help to have your house dry and safe again. More importantly, the mitigation expert should ensure that Mother Nature or supply line break does not mess your expensive household items and building again.

The Risks Posed by a Pipe Break

A water supply line break of only the 1/8 of an inch releases as much as 250 gallons of flood water daily. If the pipe break goes unnoticed for 24 hours, you will end up with damaging water in home or water in business buildings. By keeping an eye on the plumbing network in your building, you are likely to notice the potential water in business disasters. Most pipe break mitigation and restoration experts recommend that you pay particular attention to the bubbling or slow-flushing toilets.

Leaky Roofing

Sometimes, the water problem requiring restoration emanates from roof damage possibly because of the prolonged summer rains, winter ice dam, the spring snow, strong winds, or heavy objects.

Appliance Malfunctions

Water disasters can occur when rusted or faulty appliances, for example, refrigerators, or dishwashers malfunction. Aging pipe break, loose piping can lead to flooding. At other times, you forget to close bathtubs.

A Step by Step Process to Restore Your Home from Water Mess

The flood damage cleanup procedure includes the following actions:

Plumbing Problem

You can have a flooded home because of plumbing-related malfunctions. Your roof might leak. There could be overflows, frozen, pipe break, under pressure, old, or burst pipes. First, the flood water professional will locate the source of the leaks and repair the points at which water gets into the house.

Water Extraction

The removal of water in home or water in business premises by highly-trained staff equipped with advanced dehumidifiers follows. For a comprehensive water cleanup exercise, the restoration company uses powerful suction equipment to reach even the basement, the corners, floor surfaces, and the areas under the carpets. With the efficient water extraction and drying machines, the flood damage mitigation technician will make sure that your flooded home, mats, and furniture are no longer wet.

Drying Services

After the water extraction exercise, it is now the time to drain the residue moisture from your property. Drying and evaporating the residue moisture minimizes the chance of the flood damage causing any harm to the household items. The water cleanup and drying services stop mold growth too.

Restoring the Household Property

The flood damage restoration company help comprises the removal of the permeable materials from the house. To restore the leaky possessions, the staff from water cleanup company may replace the affected accessories as part of the professional home restoration company services.

Safety of Family During the Water Cleanup

Your safety and that of the family is part of the water damage mitigation technician. The plumbing contractor treats the home environment to prevent mold and bacteria growth. Your once flooded home might have airborne mold particles, so the water cleanup company relies on special air scrubbers and filters to make your rooms habitable.
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Dunwoody Reconstruction, from the Ground Up After Water Intrusion

6/1/2017 (Permalink)

SERVPRO Does Reconstruction to Water, Fire, and Mold Flood Damaged Homes in Dunwoody

SERVPRO Restores, Repairs and Rebuilds Fire and Water Damaged Structures in the Dunwoody Area

In the case of a severe disaster, it is not enough to wipe smoke residue off walls or remove the water from a basement. In many cases, a home (house, apartment, duplex) needs much more than pulling up the carpet and changing out a few panels of sheetrock.

Very few restoration companies also have the training and experience to reconstruct your Dunwoody home after a disaster. SERVPRO has helped rebuild houses, duplexes, and apartments in Georgia for over twenty years. Our office is fully licensed with the state to lay down a new foundation or a roof. Our technicians can install new wiring and HVAC systems in one week and then frame and hang sheetrock on new walls and ceilings after that.

We start with an inspection of the home. If we find that load-bearing walls or other structural supports are more damaged than previously thought, we install additional, temporary supports so reconstruction can continue.

Next, our technicians secure the home from further harm. The first step is boarding up the windows and other entrances. Next, we cover the roof with plastic sheeting or use plywood panels if the damage is extensive. These actions reduce not only the chance of secondary weather damage but also trespassing and vandalism.

Now comes the demolition. We remove every piece of damaged framing and drywall and pull out everything that we cannot salvage. If there are parts of the home we can keep (wood flooring and ceiling trim for example), we place that in secure storage or in situ. Once we remove everything, our inspector examines the foundation again for cracks and other problems

Technicians now replace the temporary shorings with permanent structures. Next, we install new framing. Before hanging new drywall, we run new wiring and connect everything to local power. We do advise using a third-party electrician to check our work after completion. Once we have approval, we hang the drywall.

With that accomplished, technicians install a new HVAC if needed. Once completed, we repair or replace the roof. By this time, the structure finally looks like a home again. With the major reconstruction accomplished, it only takes another week or two for us to repaint and lay new carpeting and floors. After that, the final steps are to move the furniture back in and return the keys.

Restoring your home is much more than getting rid of the water or eliminating smoke odors and residues. SERVPRO of NW DeKalb / Dunwoody / Brookhaven is here to help you return your home to its original state. We are with you from the foundation right up to placing a cap on the chimney. Call us today at (770) 396-3883.