Recent Water Damage Posts

3 Reasons Your Home May Have Noisy Plumbing Pipes

11/29/2021 (Permalink)

Man covering ears Noisy pipes in your Briarcliff, GA, home can be costly as well as annoying.

Understanding The Meaning Of Noisy Pipes

As a Briarcliff, GA, homeowner, you might be used to all the sounds your home makes, such as which floorboards and stairs creak or the noise of your heater cranking on at night. However, one noise that may spell trouble is when your home’s plumbing pipes start to make noise. Some of these noises may signal an imminent pipe break or flood, so understanding what they mean could help you head off major plumbing problems.

1. Humming
While some noise is common as you run water, noticeable humming could mean that your home’s water pressure is too high. As water runs through the pipes, the pressure causes them to vibrate, which creates noise. Failing to have your home’s water pressure checked could result in a pipe burst and considerable flood, so you may want to address this sound as soon as you notice it.

2. Banging
Banging pipes usually occur when you turn off a faucet and the remaining water in the pipe meets a closed valve. While this is not necessarily a sign of trouble, the water pressure in your home may need to be adjusted. This banging sound, which is also known as a water hammer, could result in a pipe break if the plumbing has any weak elbow joints. Having your plumbing inspected if banging noises increase may prevent a sudden flood.

3. Squealing
If your pipes squeal when you run the water, this could mean that a component inside or around the pipe, such as a washer, is starting to wear out. A water damage and mitigation service may be able to help you decide whether you need a plumber to fix broken pipe parts or whether the pipes need replacing.
Noisy pipes in your Briarcliff, GA, home can be costly as well as annoying. Recognizing the sounds they make may help you prevent a pipe break and untold flood damage.

“Do I have Water Damage On My Ceiling?” Steps to Take

11/5/2021 (Permalink)

Mold Covered Ceiling Water Damaged Ceiling Covered in Mold

After a water damage event, your ceiling might become covered in water stains and mold. Before you call up your local ceiling repair company, there are several steps you can take to assess whether or not it's time to call the experts. This guide will explain what to do when there is water damage on the ceiling so that you can save money on emergency services and speed up the cleaning process. If you need help, consider hiring professionals like SERVPRO of NW Dekalb to remove excess water and repair damaged materials. Here’s what you should do after a water damage event.

How to Tell If Your Ceiling Has Water Damage

The first step in determining what to do when there’s water damage on your ceiling is knowing whether or not you actually have water damage. In mild leaks, this can start to appear as slight discoloration on the ceiling, or peeling paint. As leaks increase in severity, they can begin to crack the ceiling or cause the drywall to sag, bow, or shift. Because different types of damage require different solutions, it’s essential to first identify yours. Some are easy to spot, while others can be difficult for an untrained eye.

What Does Ceiling Water Damage Look Like?

Ceiling water damage can be difficult to see because of its location, but it can be easier than you think when you know what you're looking for. The top layer of drywall can become brittle and crumble if exposed to too much moisture. Look out for crumbling drywall or signs of mold growth. If you spot any discoloration or spots, then there’s a strong chance there’s some hidden water damage lurking behind your ceiling. When ceiling water damage becomes severe, it can cause cracking or peeling of the ceiling. Then, if water begins to collect, the ceiling can begin to warp and bow downwards. Don’t hesitate; act now! The longer you wait, the worse things can get.

If you think there is a potential for water entry, be sure to call SERVPRO of NW Dekalb for immediate assistance.

Track Down and Repair the Source

 If you can, attempt to identify and stop the source of water from creating further water damage. When significant damage is suspected, our suggestion is to immediately notify your insurance provider and take photos and video of all affected areas before attempting to stabilize the situation. Keep in mind though, that in some cases attempting to stabilize the leak yourself can damage the area further. Proceed with care.

Stabilize the Area Around the Leak

Next, it’s important to stabilize any area around a ceiling leak. This may be as simple as taping off surrounding areas with plastic and tape or moving furniture away from wet carpeting or rugs. Avoid tracking water through your home to prevent the spread of any possible bacteria or pathogens inside after inspecting your ceiling for leaks.

Clean up all standing water as soon as you can, so it doesn’t have time to cause damage. Or, if the damage allows significant water entry, then professional equipment and expertise may be needed.

Call An Expert

If you are unsure of the source of water entry or the damage becomes significant, experts like SERVPRO of NW Dekalb have the right expertise and equipment to identify, control, and restore the situation. We will rapidly and effectively make your property "Like it never even happened."

Call us today at (770) 396-3883 if you need assistance.

We are always Here to Help.

How To Determine If a Toilet Should Be Replaced or Repaired

10/13/2021 (Permalink)

Broken toilet, broken toilet being removed Many people put in a new toilet themselves, while others hire a plumber for the job.

The most essential piece in the bathroom, if not the most glamorous, is the toilet. It should provide years of service with very little maintenance. However, now and again, this amazingly reliable device requires some attention. A leaking toilet often allows water to come out at the base, dampening the flooring and resulting in wet feet. If left alone, the water will soak into the wood and eventually cause the subfloor to weaken. The problem toilet should be fixed right away, either by a plumber or by a competent homeowner. The problem in these situations is often an old gasket, which can be replaced in a few simple steps.

Repair or Replace?

A leaking toilet in Gainsborough, GA, can almost always be repaired for just a little bit of money. Some situations, though, call for replacing an old toilet with a new one. Here are some common reasons for getting a new toilet:

  • The commode keeps breaking down
  • It is cracked
  • It costs more to repair than to replace
  • It is out of style or doesn't match the room
  • The toilet is too low or too high

Many people put in a new toilet themselves, while others hire a plumber for the job. The new unit should work well for many years without much need for toilet repair.

Call or Wait?
If a leaking toilet causes water damage, a question arises on whether or not a professional water remediation team should be called. If the problem is minor, a homeowner can fix the leak and wipe up the water spill, making sure to dry out the entire area. If a spill, leak, or overflow results in contaminated water on carpeting, flooring, or other surfaces the professionals should be consulted. This is also true for any large or medium leaks that require wet vacuums to remove the water or a lengthy period of drying. Water damage, if not addressed properly, can continue to create problems long after a leak is stopped.

Preparing Your Home for an Extended Absence

6/28/2021 (Permalink)

Water gauge pressure, hand shut off main valve, close-up. Turn off the water supply to your house.

How Do I Prepare My Home For Extended Absence?

Are you thinking of ditching your Chamblee, GA, home for a two-week getaway on white-sand beaches? Perhaps you want to leave your home unoccupied for an entire winter to escape the cold. Whatever your plans, you should do what you can to prepare your house for an extended absence. If you fail to do this, you may come home to a flooded kitchen thanks to the unnoticed need for water pipe repair.

• Have it inspected. You may think all your plumbing is in working order, but leaks can be hidden within the depths of your walls. Calling in a plumber or residential water repair expert can help you make sure there are no hidden problems. Don't forget to have someone check your sump pump and other equipment to make sure your home is ready for heavy rain.

• Clean your gutters. No matter what time of year you're leaving, you should clean out your gutters before departing. Clogged gutters can allow rainwater to sit on your roof, which can increase the chances of leaks into your attic space and the rest of your house.

• Turn off the water. If you're going to be gone for a long time, you could turn off the water supply to your house. This can help protect you from a major water pipe repair as soon as you get back.

• Protect your pipes. If you are leaving for the winter, you need to make sure your pipes are well-insulated. This is especially true if you plan on turning off or lowering the heat. A frozen pipe can quickly turn into a broken pipe while you are away.

• Hire a sitter. Ask a neighbor, friend, or relative to stop by your home every few days. If the basement becomes flooded after heavy rain, a house sitter can catch the problem before it turns into a moldy issue.

Taking vacations is a great way to relieve stress. You can prepare your house for a vacancy to reduce the need for a water pipe repair when you get back.

4 Steps To Take After a Toilet Overflow

3/9/2021 (Permalink)

SERVPRO tech in PPE cleaning a bathroom in Brookhaven, GA A toilet auger can be used to dislodge the clog.

Here Are Four Steps To Take After A Toilet Overflow

Water should be considered a major enemy to your Brookhaven, GA home because of the sheer amount of damage it can cause. Sewer damage can be especially alarming, and no one wants to hear the sound of water sloshing to the floor in the bathroom. What should a homeowner do when the water starts gushing over the rim of the toilet bowl? 

1. Turn Off the Water

Shut the water off the moment you sense the toilet might overflow. Most toilets have a water supply valve located on the wall behind the toilet. The valve is generally shaped like a football and is attached to the pipe or hose underneath the toilet tank. Turn the valve clockwise until you can’t turn it anymore. Alternately, you can turn off the main water supply to your home.

2. Plunge the Clog

Once you’ve shut the water off to the toilet, begin plunging the clog. Vigorously push the plunger up and down to clear the clog. It’s wise to place some old towels around the bottom of the toilet to catch any water that may land on the floor. Remember, sewer damage should be considered an emergency situation because of potential bacteria and viruses in the water.

3. Use a Toilet Auger

If a plunger doesn’t work, a toilet auger can be used to dislodge the clog. First, place the hook end of the tool into the drain hole. Next, turn the crank clockwise until it stops. This generally indicates that you’ve reached the cause of the clog. Finally, pull back on the auger and turn the crank counter-clockwise. The pulling and cranking should release the clog.

4. Call Emergency Professionals

If you feel inadequate at performing any of these steps, a professional sewage company can assist you. In fact, it’s wise to enlist the help of professionals who have the right equipment and protective gear to handle sewer damage.
A flooded toilet is an emergency situation that most homeowners will face at some point in their lives. Follow these steps to properly handle a toilet overflow.

3 Ways To Conserve Water

2/11/2021 (Permalink)

Woman washing her hands with soap in Brookhaven, GA. Install touch-free faucets.

Three Ways To Conserve Water

Water issues in your community may have you looking for ways to cut costs and conserve water at your business in Brookhaven, GA. Not only is this good business sense, it's good for the environment, but it can be hard to know what to do. 

1. Replace Faucets
Especially in a large office building, a lot of water gets used in bathrooms and kitchens. One water upgrade that will actually lower your monthly bills is to install touch-free faucets. The initial cost may be high, but the faucet won't be left running by a forgetful employee, and the upgrade will pay for itself over time. A less costly option is to replace the aerators on your faucets. Lower pressure means less water consumption. Hands still get clean, but you can save gallons of water.

2. Manage Irrigation
When does your irrigation schedule change? If the answer is "Never," it's an easy fix that will definitely save money and conserve water. There's no need to run the irrigation system during a rainy season. Even in dry seasons, you may not need to run the irrigation for as long as you think. The best way to decide this is to sub-meter your irrigation system so that you can see exactly how much water is being used for the plants. Try running the irrigation for ten fewer minutes at each session. If your plants don't die, you've found a way to save.

3. Check for Leaks
One major source of costly water issues is invisible leaks. There may be a single toilet in the building that runs all the time or a pipe deep in a wall that has developed a leak. If your water bill begins to creep up inexplicably, call a water damage restoration specialist to inspect your building. If they discover a leak, they will talk you through the process of getting it repaired, saving money and conserving water.
You care about the water issues in your community, your bottom line, and the environment. These tips can save money and conserve water for the benefit of your company and the community.

How To Handle A Leaking Light Fixture

12/28/2020 (Permalink)

A cracked ceiling in Brookhaven, GA with peeling layer due to water leak. LED light. Water and light fixtures are a dangerous combination

Here Is What To Do Instead Of Trying To Fix It Yourself

Short of a burst pipe or overflowing dishwasher that suddenly floods your home, water damage is often difficult to detect until extensive damage has occurred. One clue that you may discover first is pooling water in light fixtures. If you see this in your home, do not try to fix it yourself. Water conducts electricity, so water and light fixtures are a dangerous combination. 


1. Turn Off Electricity and Water
Since you can't know the full extent of the ceiling damage and how much of your electrical system has been compromised, turn off the power to that affected region of the house as well as the water supply. Turning off the water supply will prevent additional water from building up in the light fixture. Alert anyone living in your household to the danger that you've discovered so that no one flips the breaker and gets hurt.


2. Call A Water Damage Specialist
A local water damage remediation specialist in Brookhaven, GA will be able to help you determine the extent of water damage in your home. They have special tools that allow them to measure the wetness levels in ceilings and drywall so that they know which areas need to be addressed rather than tearing down walls only to discover that there is no damage.


3. Work with an Electrician
Once a water damage remediation team has evaluated your home, they will be able to connect you with an electrician who can handle the water in light fixtures. The electrician will be able to safely remove and replace the fixtures as well as any wiring that has been compromised.
It seems ironic to advise that burns and electrocution are possible dangers of water in light fixtures, but those are most certainly safety hazards that you might face. Allow the professionals to handle this water damage cleanup for the safety of you and your family.

Understanding if Carpet Can Be Saved After a Pipe Breaks

11/23/2020 (Permalink)

Standing water on carpet Carpet damaged by water

Tips To Help You Understand If Your Flooring Is Reclaimable

It’s safe to say that no homeowner welcomes the presence of unexpected water. Intruding water is commonly seen as an enemy due to its swift-moving and damaging nature. Fortunately, there are cleanup specialists who can assist with water damage cleanup. If you experience a pipe break, storm or overflowing sink in your Dunwoody, GA, home, you may be wondering if you can recover wet carpet.

Categories of Water
It’s essential to identify what type of water has caused damage in your home. The Institute of Inspection, Cleaning and Restoration Certification has classified the following categories of water:

  • Clean water
  • Gray water
  • Black water

Category one, or clean water, is classified as such because it does not contain harmful contaminants. Examples for this category include water from sink overflows, appliance malfunctions and a pipe break. Category two water, or gray water, comes from sources such as urine from toilet bowls and sump pumps. Category three, or black water, is totally unsanitary and includes sewage water and ground surface water. If the water in your home is from a category one source, your carpet might be saved.

Proper Cleanup
It’s imperative that homeowners enlist the help of a certified cleanup company to guarantee that water is properly removed from their homes. There are specific steps to follow in water damage renovation including inspection, water extraction, drying, cleaning, sanitizing and restoration. During each step, professionals use specific equipment and procedures. Mold is a common concern when water accumulates. Experts can use advanced equipment to detect hidden moisture and identify any mold issues. By acting quickly, professionals can minimize the extent of water damage in your home.
A pipe break or unexpected storm is cause for serious concern. Fortunately, damage is minimized with the help of professionals who can salvage carpet if the water came from a clean source.

After the Flood: Can Your Important Business Documents Be Saved?

9/9/2020 (Permalink)

Wet documents It’s every business owner’s nightmare: wet documents after a flood

Overview Of The Document Restoration Process

It’s every business owner’s nightmare: wet documents and loss of inventory after a flood. It may feel like you’ll never recover your important paperwork, but an experienced water damage repair specialist can make your files can look like new. Here’s an overview of the document restoration process.

How Does the Cleaning Process Work?
Advanced restoration technology can get your files back to new, and the document drying techniques used by your specialist will depend on the extent and nature of the water damage. Most media will undergo a similar process which usually includes:

  • Drying with the vacuum-freeze method
  • Disinfecting with gamma irradiation technology
  • Deodorizing to remove unwanted smells

What Kinds of Media Can Be Recovered?
You might be surprised at the kinds of content that can be recovered. Even the most delicate archival manuscripts, photographs, and books can be saved with the right technology. Other types of wet documents that can be repaired are maps, blueprints, and even X-rays. The files and documents you store in your office can be cleaned and restored along with any other paper media you may have.

How Can Documents Be Protected After Restoration?
Along with preventing water leaks and flooding before they start, the best thing you can do for the future of your business is to digitize your recovered documents for cloud storage. Some restoration service providers will even do this for you as part of their cleanup procedures. It’s a smart idea to invest in a digital backup service so you can archive your files off-site, without the worry that the only copies are stored within the walls of your building.
Business owners in Brookhaven, GA, have many responsibilities to fill daily. With a little prevention and planning, doing your own disaster recovery won’t be one of them. Rest easy knowing that even if you find wet documents in your office, they can be safely recovered, protected, and stored for the future.