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The SERVPRO Disaster Recovery Team

2/18/2019 (Permalink)

Why SERVPRO The SERVPRO Disaster Recovery Team SERVPRO of Dunwoody, GA, faster to any size disaster.

There are times that extremely thorough storm response is required from a damage restoration company in Dunwoody,GA. Major weather-related disasters can be hard for a local service to handle alone. Luckily, SERVPRO is different in that its corporate team is ready to help local franchises with disaster recovery in severe situations.

Prepared for Any Storm

SERVPRO corporate is ready to help local Dunwoody,GA, teams during blizzards, tornadoes, floods and other disasters by sending crucial disaster equipment that would otherwise not be present at these smaller local franchises. Here are some of the infamous disasters from recent history where SERVPRO corporate professionals and local Catastrophic Storm Response Teams around the country provided much-needed emergency storm services:

  • Hurricane Katrina in 200
  • California wildfires in 2007
  • Chicago floods in 2007
  • Hurricane Ike in 2008
  • Nashville floods in 201
  • Hurricane Sandy in 201
  • Polar Vortex in 2014
  • Carolina floods in 2015
  • Hurricane Irma in 2017
  • California wildfires in 2017

SERVPRO is uniquely equipped with temporary labor teams, production professionals, large-loss experts and specialized managers who are ready to help in whatever way needed when a monstrous storm hits and necessitates fast and efficient disaster recovery.

Faster to Any Size Disaster

Whether a storm is large or small, SERVPRO’s 1700 franchise employees and corporate teams are ready at a moment’s notice to help with storm damage assessment, restoration and remediation. Whether a massive flood suddenly takes over or a violent wildfire starts to spread, SERVPRO technicians are ready to do whatever they can to help restore normalcy and peace. It is not always easy for anyone or any organization involved in disaster recovery to know what the best plan of action is to pursue, but SERVPRO teams use their experience and skills to take every possible action in to do the right thing at the right time. They are always Here to Help.

After a Storm, SERVPRO Offers Both Restoration & Reconstruction Services For Your North Atlanta Home

2/18/2019 (Permalink)

Storm Damage After a Storm, SERVPRO Offers Both Restoration & Reconstruction Services For Your North Atlanta Home SERVPRO can restore and rebuild your property in North Atlanta

SERVPRO Can Restore the Storm Damage and Rebuild Your Property or Business in North Atlanta

Quite a few homeowners are affected by emergency situations every year, many of which contact a professional restoration company that can offer a variety of services for fire, water, mold, and storm restoration, remediation, and cleaning. However, there are only a handful of these companies that also offer the reconstruction services that accompany these repairs. 
When you discover that your North Atlanta property requires reconstruction services as a part of your repairs after being affected by an emergency situation or natural disaster, you should turn to a quality company with the resources and personnel available that are fully qualified to provide you with a complete range of both restoration and reconstruction services. 
If you find that your property has received damages that cause unprotected portions of your home to become exposed to outside elements, our emergency board up services may be required to protect your number one investment. SERVPRO offers these services and a lot more. With access to a variety of technicians that have experience in handling structural stabilization, site security, demolition and debris removal services. 
SERVPRO's expertise and understanding in providing the proper combination of restoration and reconstruction services allow for significant savings related to your repair and restoration costs while removing the necessity to deal with other companies to perform additional work once your restoration and cleaning services are complete. 
SERVPRO technicians are qualified to perform full reconstruction tasks related to electrical, mechanical, plumbing and structural repairs that you face to return your property to a quality pre-damage condition. We are ready to provide you with all of the proper services to make this situation appear, "Like it never even happened." A not so fond memory that you would rather forget. 
We provide our customers with a one-stop solution to the restoration and reconstruction and rebuild services that you need to get things back to normal, including assisting you with your claims process and relocation services if necessary. With 24-hour, seven days a week emergency services at your disposal, we can be available when you need us, day or night to provide a solution that works best for you. 

Four Steps to Protect Your Building from Flooding

2/12/2019 (Permalink)

Storm Damage Four Steps to Protect Your Building from Flooding Put sandbags on the front door from your building in Dekalb, GA

4 Steps to Reduce the Risk of Property Loss

If you are in a flood zone, then it is likely in your best interest to prepare your business for the potential of flood damage. There are specific steps you can take to reduce the risk of property loss. However, no amount of preparation can guarantee no damage. Follow the four steps below to minimize your potential property loss.

1. Elevate Critical Equipment

While surge protectors can help save electrical equipment from electrical storm damage, it does little when it comes to floods. To protect computers and other sensitive equipment, you should unplug and elevate the items.

2. Sandbag Doors and Windows

Most flood damage occurs because of unprotected entry points. Therefore, it is necessary to protect all doors and windows. You can accomplish this by building up several barricades of stacked sandbags. These barricades should divert the water away from all points of entry.

3. Secure Furniture

Flooding turns tables, chairs and other nonsecure items into dangerous missiles. Floating furniture can damage windows, doors and even people. It is important to secure all furniture, inside and outside, by weighing it down or moving it to higher ground.

4. Establish an Emergency Response Plan

A disaster restoration specialist in the Dekalb, GA, area will likely offer free assessments of your business. During these assessments, they may discuss how and when you would like their company to respond. A final plan will mean that when a disaster occurs, your chosen restoration team will take action immediately, taking the stress away from you during that time.

Protecting your business from flooding is not necessarily about eliminating all risks of water damage, it is about reducing those risk so that recovery is quicker and easier. A flood is devastating and can interrupt business processes for weeks or months, depending on the level of loss. Be sure to follow the above steps to reduce potential flood damage losses.

Three Reasons Why You Should Start the Fire Restoration Process Right Away

2/7/2019 (Permalink)

Fire Damage Three Reasons Why You Should Start the Fire Restoration Process Right Away Fire and smoke damage in a Chamblee, GA home

3 Reasons To Act Right Away!

If you’ve just experienced a fire in your home in  Chamblee, GA, then the sight of your house might make you feel like your life will never be the same again. While loss is inevitable in a large fire, a team of fire damage specialists can often take your damaged home and restore it to its original condition. While fire damage cleaning can be very effective in saving your home and preserving many of your items, it is imperative for the following three reasons that you act right away!

1. Lingering Smoke Causes Further Damage to Your Home

Smoke is extremely detrimental to the structure and appearance of your home. Staining, warping, corrosion, and a strong smoky odor will all occur as smoke makes its way through your home. Electronics also become hazardous and damaged when affected by smoke. To quickly restore items and structures affected by smoke damage before they become unrepairable, prompt action by a trained professional is essential.

2. The Structure of Your Home Can Collapse

When the fire restoration company arrives at your home, one of the first precautionary actions they’ll take after inspecting the damage is to secure your home. This makes the environment safer for everyone inside and prevents further damage from occurring. Boarding up walls and windows and placing a tarp on fire damaged roofs is the main method used.

3. Further Water Damage and Mold Growth Can Occur

If standing water is left in your home for an extended period of time after a fire occurs, there will be extensive damage to the structure of your home and mold will start to grow on wet surfaces. The sooner you start the fire restoration process the more effective you’ll be at preventing mold growth and water damage from occurring.

While the condition of your home post-fire can be an extremely overwhelming site to see, fire restoration specialists have the expertise and skills necessary to get your home back to normal. Prevent further damage by contacting them right away!

Fungal Fraternal Twins: The Differences Between Mold and Mildew

1/24/2019 (Permalink)

Mold Remediation Fungal Fraternal Twins: The Differences Between Mold and Mildew Mold can be a much larger infestation.

Difference Between Mold And Mildew

Mold and mildew, while similar are not the same and are resolved in drastically different ways. For instance, mold damage may require a specialist, but any number of household cleaners likely remedies mildew. While these fraternal fungi are related, it is important to Know their differences to reduce your level of anxiety should you come across either.

1. Prominence Versus Subtleness

Mold is a little bit of a trickster, when it appears, it may only show up in blotches on walls or surfaces, but it has likely been growing for some time in wall cavities and crawlspaces. Mildew growth, alternatively, is considered a surface fungus, meaning that it is what you see.

2. Bold Black and Green Versus Lighter Gray and White

While mold damage and mold growth are distinctive for many reasons, one is the color of the fungus. Mold can be a multitude of colors, depending on the type of mold, but the most common colors are black and green. Mildew, however, is not as colorful, only showing up in gray and white.

3. Fuzzy Versus Smooth

When staring at a mold specimen and a mildew sample, you will likely notice the apparent texture difference. Mold is almost fuzzy while mildew is flat. Also, mildew will resemble a stain more than a growth.

4. Infestation Versus Nuisance

Mildew can be considered a nuisance, something that is annoying but easy to clean and remove. Mold, however, can be a part of a larger infestation that has set up base camp in your walls and crawlspaces. If you find mold, it may be wise to contact a mold remediation specialist in the Dunwoody, GA , area to help.

Mold damage can be expensive to remedy, but just because you find a discolored growth behind a kitchen cabinet does not mean you are dealing with mold. Mold and mildew, while similar, are vastly different, so know which fungus you are dealing with before you panic.

Avoid These Mistakes If a Broken Pipe Floods Your Home

1/16/2019 (Permalink)

Water Damage Avoid These Mistakes If a Broken Pipe Floods Your Home Water damage to carpet in Chamblee, GA

Avoid These Mistakes If a Broken Pipe Floods Your Home

Living your life is like driving down the road in Chamblee,GA. Plenty of people will tell you the best route, but almost no one warns you about the potholes.
When it comes to water in the home due to a broken pipe, there is plenty of advice on how to handle the problem but not as much about pitfalls to avoid. Here are some to consider:

1. Don’t Procrastinate.
Time is your enemy. Shutting off the flow of water is merely the first step. You need to aggressively get all that water out of your home as quickly as possible. Water damage remediation cannot wait until tomorrow.

2. Don’t Assume That the Damage Ends When the Flow of Water Stops.
Water is always on the move. Once it escapes, it goes everywhere and damages almost everything it touches:

  • Hardwood floors
  • Subflooring
  • Lower levels of your home
  • Molding and wallboard
  • Carpets
  • Wooden furniture and cabinets

Also, don’t forget that untreated water damage due to a broken pipe can lead to a mold problem more devastating than the water damage that brought it on.

3. Don’t Overlook the Risk of Electrocution.
With water damage, there is always a chance that it will find its way inside electrical appliances, outlets and other fixtures. Water connecting with electricity increases the possibility of electrocution and fire.

4. Don’t Assume That Your Insurance Won’t Cover This Flooding.
Examine your water damage coverage. If you call your agent first, and if you decide not to file a claim, the agent may still be required to report the call. This report might be part of the basis for a future increase in your premium. However, if you don’t understand the policy, make the call.

5. Don’t Hesitate To Call for Help.
Water damage from a broken pipe is a serious matter. There are skilled and well-equipped water damage remediation specialists ready to come in and restore your home. They are just a phone call away.

Smoke Residue in Electronics

1/9/2019 (Permalink)

Commercial Smoke Residue in Electronics Smoke damage on electronics in Dunwoody, GA

Safety and Manitenance Tips

A commercial fire in Dunwoody,GA, might have a number of invisible effects that you or your staff wouldn’t ordinarily consider. Review the following safety and maintenance tips in order to prevent unnecessary additional property damage such as an electrical fire.

1. The Effects of Smoke

While the damage may not be obvious initially, electronics can suffer from a number of different malfunctions as a result of smoke damage. The soot and residues that accumulate on conductive materials such as copper or circuit boards can cause shorts if the airborne contaminants from the fire were themselves electrically conductive. Acids in the soot can degrade metal contact points over time, even if there was no initial loss in functionality. Perhaps most importantly, an insulating layer of smoke can cause heat retention in some devices, resulting in a potential electrical fire.

2. Initial Steps

The best preventative measures you can take after a fire event are related to data and documentation rather than restoration. Make an inventory of all affected devices for insurance purposes. If the device was involved in handling information, such as a computer, make any necessary data backups on a separate hard drive or another form of non-volatile memory. Every device that is not absolutely essential to business operations should be disconnected to await computer cleanup.

3. Professional Help

Do not attempt to clean or repair any electronic devices yourself. Contact a qualified fire restoration service to begin the removal of smoke from your sensitive equipment. This is especially true of larger appliances, as these can present a safety hazard when opened. A professional service can mitigate these risks and is more likely to be able to repair your electronics, which will save your business money in the long run.

The modern business requires a number of different electronic devices to stay functional. Prevent an electrical fire or other catastrophe by having a plan to restore or replace the necessary parts of your infrastructure.

What Is Category 3 Water Damage?

12/31/2018 (Permalink)

Water Damage What Is Category 3 Water Damage? If a residence in Dunwoody, GA has sewage backup, you should arrange a professional sewage cleanup

Category 3 water is highly contaminated. This classification applies to standing water resulting from flooding or a sewage backup. Clean Category 1 water or Category 2 water from an appliance leak may also deteriorate if left standing for several days. Learn more about contaminants found in black water and flood or sewage cleanup methods.


Sewage overflow may contain bacteria and other microbes. Flood water often contains solid waste and a wide variety of contaminants. These may include:

  • Chemicals
  • Heavy metals
  • Pathogens

Contaminants may vary depending on the water source. Regardless of whether a residence sustains damage due to a flood or sewage overflow, homeowners should act quickly to limit primary water damage and secondary damage.


Black water poses a variety of risks to humans and animals. Some of these risks may include:

  • Infectious bacteria
  • Mold growth
  • Viruses

The best way to reduce these risks is to have experts pump out standing water and treat the affected area. Professional equipment and expertise will allow for faster mitigation.

Cleaning and Disinfection

Clean Category One water can simply be dried as long as homeowners or a water damage mitigation service act quickly. Category 2 and 3 water calls for thorough cleaning and the use of disinfectants. Depending on the type of flooding it may be necessary to:

  • Pre-treat the area with disinfectant
  • Tear out damaged porous materials
  • Clean and disinfect the area
  • Thoroughly dry the area

Experts may rely on air movers, fans, or dehumidifiers to promote ventilation and lower moisture levels in the air. These measures can reduce risks and prevent secondary damage, such as mold growth.

Black water can pose infection and mold risks. It is important to quickly remove standing water and thoroughly clean, disinfect, and dry the affected area. If a residence in Dunwoody,GA, sustains Category 3 water damage, homeowners should arrange for professional sewage cleanup.

Smoke From a Fire Can Cause More Damage Than the Flames

12/31/2018 (Permalink)

Fire damage is easy to spot. Fires burn, char, melt and destroy everything they touch. Remediating fire damage is simply a matter of restoring damaged items to their former condition. Once restoration is complete, everything will look fine, but it won’t smell fine.

Smoke damage is nastier than fire damage in many respects. Particulates created by the fire spread throughout the home, leaving the telltale smell of the fire everywhere. There is nothing simple about smoke cleaning. Complete the following steps, and your home will smell fresh and clean.

  1. Begin air filtration immediately after the fire. Don’t give the smoke odor the chance to permeate everything. It will settle in fabrics, carpets, flat surfaces and every crack and crevasse. The best way to avoid that is to capture particulates out of the air before they have a chance to settle.

  2. Clean everything while air filtration is still in process. Clean carpets, fabrics, ceilings, walls and floors. Some of the particulates will be captured in cleaning while others may go back into the air. Air filtration will capture them.

  3. Ozone removes odors that you cannot reach. You’ve done as much smoke cleaning as you can. Close up your home, load your family and pets in the car, and disappear for a few days. Local smoke and fire remediation specialists in Chamblee,GA, will bring in their ozone generators and do the rest. They will let you know when it is safe to return.

  4. Thermal fogging is the final step. Any odor that survives the above three steps is in your home to stay. Masking that odor is the only remaining option. Thermal fogging is the process of heating a special deodorizer and spreading it as dry smoke, permeating your entire home.

As you can see, effective smoke cleaning requires special equipment and odor removal specialists with the skills to use it. If you have a problem with odors caused by a fire, it’s time to get some help.

5 Ways To Cook Safely

12/31/2018 (Permalink)

Many people in Dekalb,GA, love to cook. But even seasoned chefs sometimes make costly mistakes. Here are five helpful ways to avoid kitchen hazards such as a drain clog or grease fire.

1. Keep Your Vents Clean

It’s important to keep the vent screens above your stove clean. Otherwise grease can build up on the screen and inhibit the ventilation becoming a contributing factor in a kitchen fire. The grease build-up could even make a fire worse.

2. Don’t Leave Pans Unattended

Most cooks know never to lean a pan unattended on the stove. The pan could be knocked over, grease can splatter, or the food can be allowed to cook too long. Each of these things can be a fire hazard.

3. Don’t Put Grease Down the Drain

When you're done cooking it may be tempting to pour the hot grease down the drain. Built up grease in drain can lead to a drain clog and sink overflow. Instead the grease can be poured into a container, allowed to cool and then placed in the trash.

4. Wipe Out Greasy Pans Before Washing

Wipe out any remaining grease and food particles before washing your pans. This can help prevent buildup that may lead to a sink clog.

5. Call a Professional to Service Appliances

If you’re having problems with your stove or drain it may be time to call a professional. They will know how to fix the problem without causing a potential electrical fire. These can come from attempting to fix a broken stove or clogged dish disposal without the correct tools. If fire or flooding does occur, then a fire and water damage restoration service may be able to help.

Following these tips can help you prevent problems like a drain clog or grease fire. Never leave your stove unattended when it’s on, don’t put grease down the drain, and call a professional if your kitchen appliances need maintenance. In the event a fire or flooding does happen in your kitchen, then a restoration professional may be able to help.