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Avoid These Mistakes If a Broken Pipe Floods Your Home

1/16/2019 (Permalink)

Water Damage Avoid These Mistakes If a Broken Pipe Floods Your Home Water damage to carpet in Chamblee, GA

Avoid These Mistakes If a Broken Pipe Floods Your Home

Living your life is like driving down the road in Chamblee,GA. Plenty of people will tell you the best route, but almost no one warns you about the potholes.
When it comes to water in the home due to a broken pipe, there is plenty of advice on how to handle the problem but not as much about pitfalls to avoid. Here are some to consider:


1. Don’t Procrastinate.
Time is your enemy. Shutting off the flow of water is merely the first step. You need to aggressively get all that water out of your home as quickly as possible. Water damage remediation cannot wait until tomorrow.

2. Don’t Assume That the Damage Ends When the Flow of Water Stops.
Water is always on the move. Once it escapes, it goes everywhere and damages almost everything it touches:

  • Hardwood floors
  • Subflooring
  • Lower levels of your home
  • Molding and wallboard
  • Carpets
  • Wooden furniture and cabinets

Also, don’t forget that untreated water damage due to a broken pipe can lead to a mold problem more devastating than the water damage that brought it on.


3. Don’t Overlook the Risk of Electrocution.
With water damage, there is always a chance that it will find its way inside electrical appliances, outlets and other fixtures. Water connecting with electricity increases the possibility of electrocution and fire.

4. Don’t Assume That Your Insurance Won’t Cover This Flooding.
Examine your water damage coverage. If you call your agent first, and if you decide not to file a claim, the agent may still be required to report the call. This report might be part of the basis for a future increase in your premium. However, if you don’t understand the policy, make the call.

5. Don’t Hesitate To Call for Help.
Water damage from a broken pipe is a serious matter. There are skilled and well-equipped water damage remediation specialists ready to come in and restore your home. They are just a phone call away.

Smoke Residue in Electronics

1/9/2019 (Permalink)

Commercial Smoke Residue in Electronics Smoke damage on electronics in Dunwoody, GA

Safety and Manitenance Tips

A commercial fire in Dunwoody,GA, might have a number of invisible effects that you or your staff wouldn’t ordinarily consider. Review the following safety and maintenance tips in order to prevent unnecessary additional property damage such as an electrical fire.

1. The Effects of Smoke

While the damage may not be obvious initially, electronics can suffer from a number of different malfunctions as a result of smoke damage. The soot and residues that accumulate on conductive materials such as copper or circuit boards can cause shorts if the airborne contaminants from the fire were themselves electrically conductive. Acids in the soot can degrade metal contact points over time, even if there was no initial loss in functionality. Perhaps most importantly, an insulating layer of smoke can cause heat retention in some devices, resulting in a potential electrical fire.

2. Initial Steps

The best preventative measures you can take after a fire event are related to data and documentation rather than restoration. Make an inventory of all affected devices for insurance purposes. If the device was involved in handling information, such as a computer, make any necessary data backups on a separate hard drive or another form of non-volatile memory. Every device that is not absolutely essential to business operations should be disconnected to await computer cleanup.

3. Professional Help

Do not attempt to clean or repair any electronic devices yourself. Contact a qualified fire restoration service to begin the removal of smoke from your sensitive equipment. This is especially true of larger appliances, as these can present a safety hazard when opened. A professional service can mitigate these risks and is more likely to be able to repair your electronics, which will save your business money in the long run.

The modern business requires a number of different electronic devices to stay functional. Prevent an electrical fire or other catastrophe by having a plan to restore or replace the necessary parts of your infrastructure.

What Is Category 3 Water Damage?

12/31/2018 (Permalink)

Water Damage What Is Category 3 Water Damage? If a residence in Dunwoody, GA has sewage backup, you should arrange a professional sewage cleanup

Category 3 water is highly contaminated. This classification applies to standing water resulting from flooding or a sewage backup. Clean Category 1 water or Category 2 water from an appliance leak may also deteriorate if left standing for several days. Learn more about contaminants found in black water and flood or sewage cleanup methods.

Contaminants

Sewage overflow may contain bacteria and other microbes. Flood water often contains solid waste and a wide variety of contaminants. These may include:

  • Chemicals
  • Heavy metals
  • Pathogens

Contaminants may vary depending on the water source. Regardless of whether a residence sustains damage due to a flood or sewage overflow, homeowners should act quickly to limit primary water damage and secondary damage.

Risks

Black water poses a variety of risks to humans and animals. Some of these risks may include:

  • Infectious bacteria
  • Mold growth
  • Viruses

The best way to reduce these risks is to have experts pump out standing water and treat the affected area. Professional equipment and expertise will allow for faster mitigation.

Cleaning and Disinfection

Clean Category One water can simply be dried as long as homeowners or a water damage mitigation service act quickly. Category 2 and 3 water calls for thorough cleaning and the use of disinfectants. Depending on the type of flooding it may be necessary to:

  • Pre-treat the area with disinfectant
  • Tear out damaged porous materials
  • Clean and disinfect the area
  • Thoroughly dry the area

Experts may rely on air movers, fans, or dehumidifiers to promote ventilation and lower moisture levels in the air. These measures can reduce risks and prevent secondary damage, such as mold growth.

Black water can pose infection and mold risks. It is important to quickly remove standing water and thoroughly clean, disinfect, and dry the affected area. If a residence in Dunwoody,GA, sustains Category 3 water damage, homeowners should arrange for professional sewage cleanup.

Smoke From a Fire Can Cause More Damage Than the Flames

12/31/2018 (Permalink)

Fire damage is easy to spot. Fires burn, char, melt and destroy everything they touch. Remediating fire damage is simply a matter of restoring damaged items to their former condition. Once restoration is complete, everything will look fine, but it won’t smell fine.

Smoke damage is nastier than fire damage in many respects. Particulates created by the fire spread throughout the home, leaving the telltale smell of the fire everywhere. There is nothing simple about smoke cleaning. Complete the following steps, and your home will smell fresh and clean.

  1. Begin air filtration immediately after the fire. Don’t give the smoke odor the chance to permeate everything. It will settle in fabrics, carpets, flat surfaces and every crack and crevasse. The best way to avoid that is to capture particulates out of the air before they have a chance to settle.

  2. Clean everything while air filtration is still in process. Clean carpets, fabrics, ceilings, walls and floors. Some of the particulates will be captured in cleaning while others may go back into the air. Air filtration will capture them.

  3. Ozone removes odors that you cannot reach. You’ve done as much smoke cleaning as you can. Close up your home, load your family and pets in the car, and disappear for a few days. Local smoke and fire remediation specialists in Chamblee,GA, will bring in their ozone generators and do the rest. They will let you know when it is safe to return.

  4. Thermal fogging is the final step. Any odor that survives the above three steps is in your home to stay. Masking that odor is the only remaining option. Thermal fogging is the process of heating a special deodorizer and spreading it as dry smoke, permeating your entire home.

As you can see, effective smoke cleaning requires special equipment and odor removal specialists with the skills to use it. If you have a problem with odors caused by a fire, it’s time to get some help.

5 Ways To Cook Safely

12/31/2018 (Permalink)

Many people in Dekalb,GA, love to cook. But even seasoned chefs sometimes make costly mistakes. Here are five helpful ways to avoid kitchen hazards such as a drain clog or grease fire.

1. Keep Your Vents Clean

It’s important to keep the vent screens above your stove clean. Otherwise grease can build up on the screen and inhibit the ventilation becoming a contributing factor in a kitchen fire. The grease build-up could even make a fire worse.

2. Don’t Leave Pans Unattended

Most cooks know never to lean a pan unattended on the stove. The pan could be knocked over, grease can splatter, or the food can be allowed to cook too long. Each of these things can be a fire hazard.

3. Don’t Put Grease Down the Drain

When you're done cooking it may be tempting to pour the hot grease down the drain. Built up grease in drain can lead to a drain clog and sink overflow. Instead the grease can be poured into a container, allowed to cool and then placed in the trash.

4. Wipe Out Greasy Pans Before Washing

Wipe out any remaining grease and food particles before washing your pans. This can help prevent buildup that may lead to a sink clog.

5. Call a Professional to Service Appliances

If you’re having problems with your stove or drain it may be time to call a professional. They will know how to fix the problem without causing a potential electrical fire. These can come from attempting to fix a broken stove or clogged dish disposal without the correct tools. If fire or flooding does occur, then a fire and water damage restoration service may be able to help.

Following these tips can help you prevent problems like a drain clog or grease fire. Never leave your stove unattended when it’s on, don’t put grease down the drain, and call a professional if your kitchen appliances need maintenance. In the event a fire or flooding does happen in your kitchen, then a restoration professional may be able to help.

How to Remediate Microbial Contamination Caused By Mold Damage in DeKalb Homes

12/26/2018 (Permalink)

Mold Remediation How to Remediate Microbial Contamination Caused By Mold Damage in DeKalb Homes Mold can be visible or hidden. Call SERVPRO to investigate and remediate.

SERVPRO's Three Steps to Combating Mold Damage

If evidence of mold and microbial contamination is present in a home, it is time to call the experts. The existence of mold is a serious thing because it spreads quickly and degrades structural materials. The tricky thing about it is that the spores are very tough to beat. 

The first option is a direct and physical removal of the affected items. Alternatively, they can be rendered neutral, so that the spores are unable to spread further. It is not possible to tackle mold spores with regular household cleaners, so it is important to consult a company like SERVPRO. We have lots of experience dealing with mold damage in DeKalb homes.

Keep reading to find out how we remediate mold and prevent it from spreading throughout family homes in this region.

Step One: Inspect the Area

Successful repairs are not possible until the source of the water gets identified and eliminated. Mold thrives in moist conditions, so there is always an underlying problem with excess water somewhere in the house.

If a pipe has burst, for example, it needs fixing and the affected area needs a thorough drying. Concealed leaks are the hardest to deal with because they present access problems. In some cases, a small section of plasterboard requires removal, so that the technicians can place dehumidifiers and fans inside wall cavities.

Step Two: Cleaning with Biocides

The most efficient way to handle moldy materials is to lift them up and out of the house. We can do this in some cases. Often, smaller non-porous items get removed for external cleaning. Or, the SERVPRO team sets up a containment chamber, where cleaning is carried out.

The aim, in both situations, is to take the mold away from unaffected areas, so that they do not become contaminated with microbes. Similarly, HEPA vacuums are a common tool, because they transfer the spores to a contained receptacle.

However, physical interventions are not always possible. When walls, floors, and ceilings become compromised, biocides are used to neutralize the mold spores. We only resort to strong chemicals if there is no other option for restoration, as they require all residents to vacate the building for a set period.

Step Three: Post Remediation Tests

SERVPRO does not leave the site until the technicians are confident that the spread of the mold is no longer a danger. Affected walls and other surfaces may need to be sealed and repainted to cover stains. Our team is happy to handle this part of the process too. The last step is to test the moisture levels in the home and ensure that the current conditions do not allow for further growth.

At SERVPRO of NW DeKalb/Dunwoody/Brookhaven, mold is a serious business. We have spent years tackling the problem for residential customers, and our methods are highly effective. We can help you rescue your property from the grip of mold damage. Call us 24/7 at (770) 396-3883.

Signature Indicators of Mold Damage in Your Dekalb Home

12/5/2018 (Permalink)

Mold Remediation Signature Indicators of Mold Damage in Your Dekalb Home Mold in a Dekalb Property? Call SERVPRO for Remediation

Dekalb Restoration for Mold After a SERVPRO Inspection

Detecting mold can be one of the most challenging steps toward removing it from your home, as many of the worst mold infestations occur behind walls or below floors in inaccessible areas. However, mold thankfully has some important tells that can indicate its presence in the home. Although individually any of these observations may be unrelated to any possible mold growth in the building, they are still key indicators that may be strong warning signs both in tandem with each other or on their own. Without the advanced detection equipment used by SERVPRO inspectors, these signs are your best bet for finding mold growth.

Foul and Musty Odors
If an area of your home has suddenly been affected by unusual and strong odors, this may be a sign of mold damage in Dekalb. Some varieties of mold emit a strong, musty smell, but others may create other unpleasant odors. If the scent is stronger closer to a wall, floor, or ceiling, there may be a mold colony growing behind that surface. If the scent is strong enough, this may be reason enough to call SERVPRO and find out how serious the damage is.
 
Rotting Elsewhere in the Home
Although this may be harder to identify, quickness for food and materials to rot elsewhere in the home may be a sign of a large mold colony somewhere in the building. These colonies produce exceedingly high volumes of spores, which seek out surfaces to grow on and consume. If curtains, carpets, clothing, or even food is starting to decompose at an unusual rate, there may already be serious mold damage present.
 
SERVPRO of NW DeKalb / Dunwoody / Brookhaven is a local authority and resource for combatting mold damage. If you fear a mold infestation has taken root in your home, call us at (770) 396-3883.

Prepare Your Dunwoody Home For Water Damage, Plan Ahead Today

12/5/2018 (Permalink)

Water Damage Prepare Your Dunwoody Home For Water Damage, Plan Ahead Today Every home is susceptible to some form of water damage.

Plan Ahead For Water Damage

There are quite a few people that make the mistake of waiting until something happens in their home before making a clear, concise decision about how to deal with water damage in their home. Damages after the fact may leave you with no other choice but to rebuild.

Take a few moments to contact the insurance company providing the water damage coverage on your Dunwoody home. Decide which coverage is best for you while attempting to cover any situation that may happen in your local area. It does not hurt to look ahead and plan for the worst possible situation; it may even be the better course of action. Who knows, you could even benefit from having a relationship with your local restoration company before needing their services. At the very least, having a plan in place with a company like SERVPRO gives you an opportunity to gain some improvements and advanced support during an emergency, or improve your chances of recovering from a disaster, each of which help you as a homeowner.

Every home is susceptible to some form of water damage. It could be weather related, local flooding, leaky pipes, broken appliances, improperly graded yards, poor drainage, damaged roof gutters and more. Why wait until these issues cause major damage before doing something about them? Keep in mind that the majority of the situations that SERVPRO technicians respond to concerning water damage in a home involve small maintenance issues turning into something severe. We deal with broken appliances flooding different portions of a home far more than we do natural disasters or storm issues.

Take advantage of preventive measures that fit your unique situation. Obviously, every homeowner should have their drainage systems and yard grading checked for severe issues. If you put it off, you are just asking for trouble. Have a company you trust check for problems and install additional drains, backflow valves, or sump pumps in areas where you need the help.

Your locally owned and operated SERVPRO can assist with these services and help you prepare your home for a variety of issues that plague your area. We live here too, so we understand what is necessary to take control and plan ahead. Contact SERVPRO of NW DeKalb / Dunwoody / Brookhaven for additional information on how we can help you prepare your home today (770) 396-3883.

3 Reasons Not to Bleach Mold

11/26/2018 (Permalink)

Why SERVPRO 3 Reasons Not to Bleach Mold Mold damage in Chamblee,GA

Avoid using Chlorine or Oxygen Formulas To Clean Up Mold

Business owners or tenants who spot mold growing in a commercial property may consider using bleach for fungus cleanup. This method is not the most effective way to eliminate the presence of mold and prevent colonies from returning. Here are three reasons to avoid using either chlorine or oxygen formulas for the purpose of cleaning up mold.

1. It Cannot Eliminate Mold in Porous Materials

The ionic structures of these cleaning solutions are incapable of penetrating porous materials. For this reason, chlorine and oxygen solutions are not suitable for eliminating mold from carpet, drywall, or upholstery.

Bleach is useful for sanitizing non-porous surfaces, but it will not eliminate the root structure of mold growth. If the conditions that allowed mold to grow persists, colonies are likely to return in spite of fungus cleanup efforts.

2. It Is Corrosive

A chlorine-based cleaning solution is very harsh and corrosive. This cleaning solution is known to irritate the eyes, skin, and lungs. This formula can also irreparably damage delicate fibers and cause other materials to deteriorate. Furthermore, it may produce harmful dioxins.

Oxygen-based formulations do not contain phosphorous or nitrogen and are natural, biodegradable, and less likely to cause deterioration. Even though these solutions may be preferable to chlorine, neither substance is the best choice for dealing with mold. These solutions are also not suitable for use on metallic surfaces.

3. It Quickly Loses Strength

A sealed bottle of this cleaning solution can lose up to 50% of its effectiveness while sitting on a shelf for only 90 days. Oxygen-based products may be more useful for deodorizing and killing bacteria and fungi, but these formulations lose effectiveness even more quickly than chlorine solutions.

These are just three reasons not attempt to use any form of bleach to clean up mold. For the most effective fungus cleanup results, contact mitigation and restoration professionals based in Chamblee,GA.

How Do You Flood Proof a House?

11/19/2018 (Permalink)

Why SERVPRO How Do You Flood Proof a House? Flooded home in Dunwoody,GA

Flood damage may seem inevitable. Even if your home is located on a flood plain or near the coast, there are several measures you can take to increase flood safety and flood proof a residence in Dunwoody,GA.

Outdoor Flood Proofing

There are several retrofitting measures that may reduce the severity of flooding:

  • Adjust the grading or slope of your property so water will drain away from the foundation
  • Apply sealing treatments to exterior walls
  • Anchor and elevate HVAC units, fuel tanks, and generators

If flooding is a frequent problem, consider investing in foundation vents that allow water to flow through the base of your home.

Indoor Flood Proofing

You may want to consider a combination of preventative and flood safety measures inside. If the municipal sewer system or septic tank at your residence back up, you should consider installing preventative valves.

  • A backflow valve can keep sewer water from flooding your home
  • A gate valve can provide a stronger seal than a check valve or flap valve

If flooding is on the forecast, you should take immediate action.

  • Raise circuit breakers, sockets, switches, and wires
  • Situate powered connections at least a foot above the anticipated flood level
  • Elevate appliances and contents

You should also keep basic safety tips in mind. Exercise care when switching off electricity, particularly if this involves crossing standing water. All of these measures may limit the extent of flood damage.

Preventative Measures

You may also want to obtain materials to prevent water from penetrating your house. Keep burlap bags, sand, and shovels on hand or invest in re-usable sandbag alternatives.

If a flood affects your home, focus primarily on flood safety. Trying to flood proof a structure is less important than staying safe in the event of a disaster. Rely on a water and storm damage mitigation company to restore your residence in Dunwoody,GA.