Recent Posts

How To Determine If a Toilet Should Be Replaced or Repaired

10/13/2021 (Permalink)

Broken toilet, broken toilet being removed Many people put in a new toilet themselves, while others hire a plumber for the job.

The most essential piece in the bathroom, if not the most glamorous, is the toilet. It should provide years of service with very little maintenance. However, now and again, this amazingly reliable device requires some attention. A leaking toilet often allows water to come out at the base, dampening the flooring and resulting in wet feet. If left alone, the water will soak into the wood and eventually cause the subfloor to weaken. The problem toilet should be fixed right away, either by a plumber or by a competent homeowner. The problem in these situations is often an old gasket, which can be replaced in a few simple steps.

Repair or Replace?

A leaking toilet in Gainsborough, GA, can almost always be repaired for just a little bit of money. Some situations, though, call for replacing an old toilet with a new one. Here are some common reasons for getting a new toilet:

  • The commode keeps breaking down
  • It is cracked
  • It costs more to repair than to replace
  • It is out of style or doesn't match the room
  • The toilet is too low or too high

Many people put in a new toilet themselves, while others hire a plumber for the job. The new unit should work well for many years without much need for toilet repair.

Call or Wait?
If a leaking toilet causes water damage, a question arises on whether or not a professional water remediation team should be called. If the problem is minor, a homeowner can fix the leak and wipe up the water spill, making sure to dry out the entire area. If a spill, leak, or overflow results in contaminated water on carpeting, flooring, or other surfaces the professionals should be consulted. This is also true for any large or medium leaks that require wet vacuums to remove the water or a lengthy period of drying. Water damage, if not addressed properly, can continue to create problems long after a leak is stopped.

Water on the Brain: Troubleshooting Your Company’s Irrigation System Water Pressure

9/19/2021 (Permalink)

Leaking water valve. Luckily, the steps above may be able to help restore your irrigation needs.

An irrigation system, especially a large one, can come with a fair share of irrigation problems, water pressure being the most common. If you are looking to troubleshoot typical water pressure issues, then look no further than the list below.

1. Check Backflow Device

While it may seem obvious to some, most water pressure issues stem from a valve that is not entirely in the on position. As valves are located above ground and near the exterior of the building, they can be accidentally or purposefully manipulated. The valve handle on the backflow device should be completely parallel with the pipe.

2. Check for Leaks

If the valve on the backflow device is in the fully on position, then check the zone that is ineffectively watering for signs of leaks. Several signs of a leak, aside from low pressure, are water coming up from the soil, divots or depressions, or saturated areas. Once you locate the approximate area of the leak, you can begin digging down to expose the pipe and repair the damage.

3. Check for Choked or Crushed Pipes

If you cannot locate any visible signs of leaking in your irrigation system, then you may have a choked or crushed pipe. A choked or crushed pipe can occur when roots grow around a line, or heavy machinery has compressed the soil. Search for the last fully functional sprinkler head and begin digging along the line because the damage likely occurred between this head and the malfunctioning head.

4. Call for Help

If you are having difficulty locating the damaged area of your system, or if numerous areas around your property are not working correctly, it may be time to call in an expert from the DeKalb, GA, area, as they may be able to resolve the issue a little faster.

A business depends on an irrigation system to maintain an attractive appearance, but low water pressure can be the difference between a green exterior or an arid one. Luckily, the steps above may be able to help restore your irrigation needs.

Keep First Aid Kits Stocked and Ready

9/14/2021 (Permalink)

First aid and disaster prep kit. Being prepared is always key, even if the situation is unexpected.

Steps In Creating A First Aid Kit For Your Business

If a storm wreaks havoc on your North Atlanta, GA, business, you can trust a water damage and restoration professional to get it back to normal. The first priority should always be the safety of anyone on the premises. Every business needs to have a first aid kit, and potentially more depending on the size of the company, to ensure that happens. Luckily, creating one doesn't have to be a complicated process.

What to Include
A first aid kit can be tailored to fit each unique company’s needs, especially if there are additional potential risks faced outside a normal office setting. No matter what industry, the following should be included:

  • Various sizes and shapes of gauze pads, adhesive bandages, and gauze roller
  • Alcohol or moistened towelettes for cleaning
  • Medical tools including scissors, tweezers, adhesive tape, and disposable gloves
  • A minimum of one blanket
  • Resuscitation bag, airway or pocket mask
  • A splint and elastic wraps
  • Emergency assistance directions

How to Maintain
A business needs to be able to rely on an emergency kit at a moment’s notice, so it is important to establish a person to be in charge of maintaining kits. A checklist should be created to keep tabs on the established number and type of item to help ensure it remains stocked. An inspection should be done regularly to verify that it will be ready when needed.


When doing an inspection, it is also important to not just count what is there. Some items could be damaged or expired. Keeping track of frequently used items is also important. It can help you better plan what to stock, as well as determine if a smaller everyday kit needs to be available and easily accessible.


Being prepared is always key, even if the situation is unexpected. Maintaining a fully stocked first aid kit is one way to ensure employee and customer safety.

Steps of the Sewer Damage Cleaning Process

9/7/2021 (Permalink)

SERVPRO vans parked outside loss site. Knowing the process can help you understand the timeline for completing it.

If your commercial building in DeKalb, GA, has sewer damage, the cleaning process is more involved than regular water damage. Because sewage is considered one of the more hazardous types of Category 3 water, extra precautions must be taken to deal with it safely. The following steps outline the sewer cleanup procedure taken by certified restoration technicians.

1. Wearing Personal Protective Equipment

Before entering the space affected by sewer backup, technicians must don their PPE. This includes coveralls that protect skin and face masks and respirators to protect eyes, noses, mouths, and lungs. Waterproof gloves and rubber boots are worn to protect hands and feet.

2. Identifying Source of Problem

Before sewer cleanup can start, the problem must be identified and stopped. For example, a flooded toilet can be unclogged, and a broken pipe can be repaired. Once the source of the sewage has been thwarted, then the cleaning process begins.

3. Containing Items and the Area

Items that are affected by the sewage must be bagged for later assessment. The area must be sealed off from surrounding areas so that secondary damage does not occur.

4. Drying the Area

The standing water with sewage in it must be extracted from the area. Technicians will likely use industrial pumps to remove and contain the water. Then all surfaces must be dried.

5. Disinfecting the Area

Industrial strength cleaners that kill bacteria and harmful microbes are used to completely disinfect the area. Because sewage is such a harsh contaminant, surface testing must be completed to ensure that the cleaners worked.

6. Repairing Structure and Items

Walls, floors, ceilings and items that are destroyed must be thrown away. Everything else must be cleaned and repaired before people can enter the area again. For example, walls that were torn out must be replaced, and items that were dirty must be sanitized. Only then is the restoration complete.

If you need sewer cleanup in your building, there will be more steps than if the damage was from clean water. Knowing the process can help you understand the timeline for completing it.

Listen to Dave Matthews and Don’t Drink the Water: What You Need to Know about Black Water

9/2/2021 (Permalink)

Trucks and equipment in parking lot outside loss site. Blackwater damage at any level is dangerous. The mixture of sewage and other contaminants provides a significant health risk, and it should be avoided

A flood can cause significant damage, but the most significant risk comes from standing water, especially when that water is considered black water. This type of water is created from above-ground flooding and sewage backups, and it is considered contaminated and toxic to people and animals, causing both severe illness and even death. That being said, there are three levels of black water damage, each with varying degrees of severity.

1. Level I

At Level One, this type of contamination is limited to a single structure, and it typically affects a small area. Additionally, this type of water contamination is realized and resolved quickly. A restroom with an overflowing toilet is an example because the situations are usually fixed quickly, not allowing time for the water to penetrate the structure or other porous materials.

2. Level II

At level II, the damage is more significant than Level I because the exposure time and contaminated area are more significant. In this instance, there will likely be a need to remove any items, porous or nonporous, that touched the contaminated water, including furniture, drywall, carpeting, fabrics, and cabinets.

3. Level III

At level III, the water damage is extensive and was brought on by outside sources like city mains and septic systems and is further exacerbated by storm surges and the rising of rivers and streams. Level III usually has a longer incubation time, meaning that the water is filled with a mix of mold, viruses, bacteria, and sewage.

While saving money is tempting, cleaning up from a flood yourself is not always advisable as the water is now a dangerous substance. Check with the North Atlanta, GA, municipality, or your insurance provider for suggestions of local restoration specialists.

Blackwater damage at any level is dangerous. The mixture of sewage and other contaminants provides a significant health risk, and it should be avoided at all costs.

Addressing Black Mold in Your Commercial Building

7/26/2021 (Permalink)

Mold found behind a wall Mold growth behind drywall.

Coming across black mold in your Gainsborough, GA, commercial building is never a fun experience. The best way to confront the unwelcome fungus, however, is to understand its growth habits. You may have been led to believe that mold will only grow in specific spots, but the truth is, this type of fungus thrives in even the most unpredictable places. What, then, do you need to know about this type of mold and how to remove it from your building?

Understanding Mold Growth

Its also referred to as toxic mold, and there are a few important facts that you should be aware of when faced with this highly regenerative fungus:

  • Mold can grow and colonize anywhere.
  • Mold usually carries an odor.
  • Prolonged and excessive moisture encourages mold spore reproduction.
  • Forty-eight hours is all it takes for mold growth to begin when water is present.
  • The microscopic spores can enter your building in a variety of ways.

Identifying Moisture Problems

Arguably the biggest issue surrounding the presence of black mold is the moisture problem. When exposed to water, mold spores flourish and rapidly reproduce. What kind of moisture should you be on the lookout for?

Common water-related issues can come from broken pipes, flooding, high humidity, and a broken supply line. Exposure to water stemming from any of these problems will allow the mold to thrive and grow unless the moisture is addressed and the fungus is properly cleaned up.

Cleaning Up Toxic Mold

You will want to clear out the fungus growth as soon as possible. The best way to tackle your mold cleanup project is to let the experts handle it by contacting cleanup and restoration specialists who are familiar with this type of problem. Calling on the experts can give you peace of mind that your toxic mold problem is being dealt with in the most thorough way possible.

Black mold can be a headache, but knowing your enemy is half the battle. By understanding how the fungus grows, potential moisture causes and the pros of hiring specialists to take care of the cleanup, you can rest assured that your mold problem will be no more.

The ABCs of Home Fire Extinguishers

7/23/2021 (Permalink)

Types of Fire Extinguisher Most household extinguishers can put out a home fire and electrical fire at the same time.

The ABCs Of Fire Extinguishers At Home

The unique shape, markings, and color of the fire extinguisher have long been established and accepted. Therefore, when standing near a small fire, everyone knows to look for the long, red cylinder to use for fire suppression. What most people do not know is that there are different types of classifications of household fire suppressors, and once purchased, the chemicals inside are not good forever.

Classifications

The fire extinguisher has been around for over 150 years. Originally designed to put out combustible fires with potassium carbonate, as times changed and fires evolved, so did the fire suppressors. The units now come in three types:

Class A is for use on ordinary household combustibles.
Class B can be used on flammable gas or liquid.
Class C units are designed for use on electrical fires.

Although the specially designed fire containment containers used to be manufactured with only one of the various class of chemicals, the new and modern versions often contain all three. For that reason, most household extinguishers can put out a home fire and electrical fire at the same time.

Longevity

Fire repair and restoration teams stress the importance of understanding that fire extinguishers are not meant to last forever. Depending on the brand you buy, the manufacturers typically state that most expiration dates fall somewhere between five and fifteen years from purchase date. If the label does not have a date, or there is no inspection tag attached to the unit, look at the pressure gauge and recharge as soon as the needle falls below the green area.

Safety

Your home in Chamblee,GA may be your castle, but if you do not have a fire preparedness plan in place, that castle could quickly burn down. Keep your fire extinguisher handy, do not store it away in inaccessible areas. It only takes a few moments for a fire to overwhelm a room, but if you have the suppressor close at hand, you can be on top of the fire and not let it grow out of control.

Preparing Your Home for an Extended Absence

6/28/2021 (Permalink)

Water gauge pressure, hand shut off main valve, close-up. Turn off the water supply to your house.

How Do I Prepare My Home For Extended Absence?

Are you thinking of ditching your Chamblee, GA, home for a two-week getaway on white-sand beaches? Perhaps you want to leave your home unoccupied for an entire winter to escape the cold. Whatever your plans, you should do what you can to prepare your house for an extended absence. If you fail to do this, you may come home to a flooded kitchen thanks to the unnoticed need for water pipe repair.

• Have it inspected. You may think all your plumbing is in working order, but leaks can be hidden within the depths of your walls. Calling in a plumber or residential water repair expert can help you make sure there are no hidden problems. Don't forget to have someone check your sump pump and other equipment to make sure your home is ready for heavy rain.

• Clean your gutters. No matter what time of year you're leaving, you should clean out your gutters before departing. Clogged gutters can allow rainwater to sit on your roof, which can increase the chances of leaks into your attic space and the rest of your house.

• Turn off the water. If you're going to be gone for a long time, you could turn off the water supply to your house. This can help protect you from a major water pipe repair as soon as you get back.

• Protect your pipes. If you are leaving for the winter, you need to make sure your pipes are well-insulated. This is especially true if you plan on turning off or lowering the heat. A frozen pipe can quickly turn into a broken pipe while you are away.

• Hire a sitter. Ask a neighbor, friend, or relative to stop by your home every few days. If the basement becomes flooded after heavy rain, a house sitter can catch the problem before it turns into a moldy issue.

Taking vacations is a great way to relieve stress. You can prepare your house for a vacancy to reduce the need for a water pipe repair when you get back.

Dry It, Don’t Fry It: Tips for Reducing the Chances of a Dryer Fire in Your Home

6/28/2021 (Permalink)

dryer lint filter has been cleaned to prevent fires Your dryer should help you, not hinder you with fire.

How Can You Prevent A Dryer Fire?

Like dozens of other appliances and hardware in your home, your dryer was designed to make life more convenient. It allows you to get done with your chores faster so you can spend more time with friends, family, and simply doing what you love to do in North Atlanta, GA. However, they’re also one of the leading causes of house fires in the United States. The average lint fire has caused

  • Nearly 2,900 emergency calls each year
  • 5 deaths and 100 injuries annually
  • $35 million in property damage in the span of a year

Luckily for you, there are plenty of things you can do as a homeowner to prevent one of these common fires from starting in your home.

Dry Smaller Loads

When you overload your dryer, it leads to a wide number of issues. An overloaded dryer contains more clothes for a blaze to feed on in the early stages. Drying smaller loads is not only more efficient in the long run, but it’s safer and takes a little extra time and effort from you.

Clean and Maintain Your Lint Trap

An overloaded or otherwise problematic lint trap is the leading cause of dryer fires. The dust, hair, and threads that make up the material in the lint trap are extremely flammable. If the buildup becomes too much, the high heat of the dryer itself can set it ablaze. Therefore, empty out your lint trap between every load to avoid a lint fire.

Be Aware of What You’re Drying

Unfortunately, not everything can go in the dryer. The high heat settings can burn, melt other otherwise destroy items that contain foam, rubber, or plastic. Rather than using the appliance, set these items outdoors or in another open space to dry. It’s just as effective and reduces the chances of accidentally starting a dryer fire.

Your dryer should help you, not hinder you with fire. Following these simple tips takes only minutes during your regular laundry routine and can drastically reduce the chances of a lint fire happening in your home.

Find the Right Time for Employees To Return During Flood Cleanup Using 3 Guidelines

6/28/2021 (Permalink)

person standing on a water extractor machine Water removal in Doraville, GA.

Find the Right Time for Employees To Return During Flood Cleanup Using 3 Guidelines

Your business in Doraville, GA, may be recovering from the flood, but there is catchup work to be done to make up for the time lost to closure for restoration. Eager owners and employees may be wondering when it’s best to return to a business location that recently suffered black water damage. Following these three guidelines will give a general idea of the appropriate time to resume using a building.

1. Water Sitting Untreated Can Be Dangerous, So Don’t Enter Early

Even if it starts out clean, a flood can create an electrocution hazard or become contaminated with microorganisms or hazardous building residues like asbestos and lead. It’s difficult to know what’s in the standing water as it stagnates without testing, so it’s advised for no one to be near it before it’s removed and sterilized.

2. Disinfection Is Often the Key Milestone for Returning

Black water includes toilet overflow and sewage. It is not advised to work around potentially dangerous waste without high-grade protection. Your workers can typically expect safe premises after the cleaners disinfect and clean the building. Before that, there could be dangerous debris washed up in water that could still be around on the flooring.

Disinfection comes late in the process because the water needs to first be removed for the room to be properly disinfected. Any components or assets in the area that were soaked in contaminated water are removed or demolished during this process. It is likely safe to request to resume use of the building afterward.

3. Ask the Restoration Company Directly If Uncertain

As experts in the field, the professional flood damage restoration crew can offer the best estimate for their processes. Flood cleanup can differ depending on many factors, so it’s best to get an answer directly from the specialists.

The loss of wages and revenue can motivate people to come back to a flooded business sooner than later, but first, the cleanup process needs to reach its goals so the building is no longer at risk. Verifying the black water is fully treated saves the trouble of problems from a premature return.